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There are 3 different restaurants in the hotel but you have to make a reservation. The quality of the food was lower that 2 star restaurant. Buffet was not good neither.

We were only there one night with a big group that had come from the cruise ship. We were celebrating a couple birthdays. It was nice to be able to utilize the sister resort. The facility was nice and the staff was too. Very accommodating. The only negative was that the food was mediocre at best, which sucked for me because I'm a foodie. We did eat dinner at the Japanese restaurant, it was a little better but since we were a group we were only offered limited things on the menu.

We stayed at the Krystal Vallarta in March 2015 and had a great time. The staff are all very nice and willing to help if you need anything or have a question. We had a room with an ocean view and it was very clean and the maid did a great job every day. We ordered breakfast and lunches off the menu and had very good food. We didn't eat any dinner meals at the resort choosing to go downtown to eat. The beach in front of the resort is very nice and was clean. There are some areas of the resort that are getting older and in need of maintenance and was told these are being addressed. We will definitely be going back!

Staff are excellent and a great deal of fun. It was our third Jan holiday at this resort and we are already planning for next year. Many couples who we have met there return every year and we do something different with each couple each day. We are greeted with hugs and well look after.

This was my first real trip to Mexico and I'm quite pleased with this hotel pick - thanks to all the pics and Travelocity reviews. The hotel was clean, water was filtered, and staff extremely helpful and friendly. Marisol greeted me upon arrival and helped plan my stay - she was spot on with the day trips. I'd recommend at least one Vallarta Adventures tour if you want to really experience the culture and scenery. The room was huge - I'd only suggest you ask for a room away from the busy main street (lots of traffic that drives over metal plates and drains). Great location for visiting areas north, south and inland - whether you rent a car or use taxis. Found the premises safe and the onsite gym outstanding. There's a spa available (no steam room though); I opted for a downtown spa instead (and I think I got twice as much for half the price). Onsite grocery store too. And, note: there's a food truck event on at least Friday and Saturday nites and just across the street from the hotel; it's a convenient way to experience the food, music and fun of the locals. Enjoy!

First off, this was our first time staying at an all-inclusive resort. Villa del Palmar was also not our originally booked hotel through Travelocity. The folks at Travelocity worked for over an hour to get us into a hotel at the last minute. We were nervous that Villa del Palmar had vacancies when no one else did. Did that mean it's not a good hotel? Yikes! Cut to check in. Patti is an absolute ocean of calm at midnight. She explained things, gave us time to look over everything and was so incredibly friendly. Our room was a one-bedroom suite and it was lovely. A view of the Pacific, comfortable bed, pillows, and water from the kitchen faucet that you can drink...it's purified at the hotel. Every single staff person was as friendly as Patti, and she set the bar high. Special hats off to Ricardo at the breakfast service and Joaquin at the El Patron restaurant! Great service and senses of humor. When I woke up at 7 the next morning, the first thing I see (and it didn't wake me up) was a crew of people cleaning the sidewalks, scrubbing the bases of the umbrellas and picking up the very few pieces of trash that were on the grass. The outside is immaculate! First impressions stuck. The place is wonderful. Food is great. staff are great. Price seemed reasonable for all we got. location is super.

We had a wonderful family reunion here with ages from 8 months to 80 years. There were activities for everyone and plenty of time to just relax. The restaurants were amazing from the buffet to the elegant French establishment The staff could not have been nicer or more accommodating from the young children, to their parents and the grandparents. We plan on returning.

This was one of the best all inclusive resorts I have ever stayed at. Everyone was so inviting and super nice from check in to check out. Marco and a front desk woman (she has really pretty eyes, but I can't remember her name) gave us a quick tour of where everything was at in the hotel to ensure we got the most out of our stay. We ate breakfast everyday with Sergio who was always amazing. Emilio had the best pool service and recommended an amazing Pirate Ship show which was a highlight of our trip. And we had top notch service at the Italian restaurant with Mariano, Miguel and Gerardo. I cannot say enough wonderful things about our entire stay. I highly recommend this resort and we will absolutely be back. It was a truly a remarkable experience.