Explore top 2026 4 Star Hotels in Durham

"They know put the cereal outside. Do you know put milk? They have everything inside to the room. The coffee is cool. The park is really good. Their room is clean."

"We didn't do breakfast not included. The parking was safe and hotel as well. Great location awesome staff. Will stay there again on my visit to Duke."

"Clean room, warm cookie on arrival! "

"Clean room and I felt safe. Bed comfortable. Excellent rates!"

"Yes"

"I stayed at this hotel for three weeks! Last night I woke up at 2 am to use the restroom, turned the TV and immediately I heard a shuffling sound. I turned on the light and there were two mice on the table! I screamed, they scampered away, after one was caught in my jacket I had on a chair. They both then went behind the dresser! I called downstairs to let them know and they moved me to another room. I also called a manager who would not give me his name, he kept blowing me saying he was in India, and basically told me I could check out. He was very rude, and every time I've tried to call back he will not answer the phone. According to the young man who was on duty they have a work group chat where he sent a message saying to move me and I could check out in the morning if I was not happy. The manger Terri arrived at 7 am. Se did not say good morning, she never apologized, and she basically said if you are not happy you can check out and leave. She then kept repeating that which was starting to upset me, because I, the customer was the one with the issue. They did not to accommodate me but instead made it seem like it was my fault they had rodents! She was very rude and keep insisting that I leave because I guess she didn't want anyone to over the conversation! I have never been so insulted in my life! Her customer service was awful, and after the money I spent to stay there I had no right being treated that way! "