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Hotel Helvetia

2.0 star property
Ski hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Helvetia

Free daily buffet breakfast
Family Suite | 1 bedroom, in-room safe, blackout drapes, free WiFi
Family Suite | Living room | Flat-screen TV
Property entrance
Balcony

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Bahnhofstrasse 72, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪6 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪9 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Economy Twin Room

Economy Twin Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Economy Twin Room

7.6 out of 10
Good
(13 reviews)
  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Single Room

7.6 out of 10
Good
(9 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Standard Double Room

  • 161 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

1 bedroom, in-room safe, blackout drapes, free WiFi

Family Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Zermatt

Near the slopes.Within a 10-minute walk of this Zermatt City Centre hotel, you'll find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Zermatt Visitor Center - 6 min walk - 0.4 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 9 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬1 min walk
  • ‪Brown Cow Pub - ‬1 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Elsie Bar - ‬1 min walk

About this property

Hotel Helvetia

Ski hotel near Zermatt-Matterhorn Ski Paradise
Hotel Helvetia helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

This Zermatt hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Helvetia offers 14 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Exterior

Hotel Alpina

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.3 out of 5, Excellent, 426 reviews
$187 nightly
The price is $204
Oct 25 - Oct 26
Total with taxes and fees
Hotel Alpina

Property amenities

Family friendly

  • Grocery/convenience store

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hotel Helvetia

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

How close is Hotel Helvetia to the airport?

Hotel Helvetia is 50.1 mi (75-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

Does Hotel Helvetia have an airport shuttle?

Airport shuttle services are not available at Hotel Helvetia.

Does Hotel Helvetia offer free breakfast?

Hotel Helvetia offers free buffet breakfast every day from 7 AM to 9:00 AM.

Is there a casino at Hotel Helvetia?

No, there is no casino at this hotel.

What time is check-in at Hotel Helvetia?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Helvetia?

Free parking is not available at this hotel.

Does Hotel Helvetia have a pool?

Hotel Helvetia does not have a pool.

Does Hotel Helvetia have a restaurant?

Hotel Helvetia is home to Restaurant Helvetia, which features Thai cuisine.

Does Hotel Helvetia have a spa?

There are no spa services available at this hotel.

How close is Hotel Helvetia to downtown Zermatt?

Hotel Helvetia is 0.1 mi away from Zermatt.

Hotel Helvetia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 153 out of 738 reviews
Rating 8 - Good. 293 out of 738 reviews
Rating 6 - Okay. 181 out of 738 reviews
Rating 4 - Poor. 67 out of 738 reviews
Rating 2 - Terrible. 44 out of 738 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Wifi didnt work. The rooms windows all faced cafes or other smoking areas so a non-smoking room was a joke. The included breakfast was a good choice. We felt like we were in a basement. Also the room cist more than a decent room in Paris. Cant recommend.
Stayed 2 nights in Jun 2025

8/10 Good

monika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Elizabeth

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is the most horrible hotel I stayed in my travel history
Stayed 1 night in Jun 2025

8/10 Good

Jeysha

Traveled with family
Liked: Property conditions & facilities
A 8 min de la estación del tren, de McDonald's, restaurantes y supermercados Migro y Coop. Exactamente lo necesario para dormir y bañarase. Justo en la calle principal. No tiene aire, el balcón se comparte con otras habitaciones y hay que dejar las puertas al balcón abiertas para la ventilación. Baño pequeño. Desayuno sencillo pero funcional. No tiene ascensor, es auto check in. Solo estuve 1 noche. Me volveria a quedar.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service

Grear value

This was a nice stay right in the heart of Zermatt. Though it was an older place (which was reflective in the rooms) it was a good place for the price. The staff was kind and helpful.
Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.
Stayed 1 night in May 2025

2/10 Terrible

Ian

Traveled with partner
Disliked: Amenities
Dreadful hotel (but not realy a hotel, just a bunch of tiny ensuite rooms. No staff, no reception. Worst was the quilts on bed were damp, one was so damp we through it in the corner, the other was barely dry on one side to we placed it across both beds and coverd feet with towels (was damp and short!). Tea and coffee making was a taunt, yes there were cups and kettle, but nowhere to plug in the kettle! And no milk so useless. Room was on 4th floor (above street level), they called it 3rd. We had planned to leave our two heavy cases at reception, but no reception so had to lug all three up 4 floors of barely wide enough stairs. And then lug them down again. So disgusted we abondoned our second night, returned key to where I collected (hook on wall), and left Zermatt never to return. Never saw a staff member
Stayed 2 nights in Jun 2025

8/10 Good

Susannah

Liked: Cleanliness, property conditions & facilities, room comfort
Difficult to find. It is in an alleyway beside a bakery, almost opposite Grand Hotel Zermatthof and at right angles to the Hotel Post. Up at least 3 flights of old stairs in an old chalet. The key was waiting for me. Once there, it is comfortable, even a kettle and easy chair provided. There is a balcony overlooking the main street. The furnishings, lighting and equipment are good. Everything as clean. The only thing missing was a plug for the basin - perhaps this was an accident?
This room was for one person.
The balcony
Stayed 1 night in May 2025

10/10 Excellent

JOSEPH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very rustic but clean and it was right in the heart of Zermatt. We arrived before check in but the staff checked us into our room anyway. I loved every bit of our stay.
Stayed 1 night in May 2025

6/10 Okay

Siok Leng

Stayed 1 night in May 2025

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
The place was cozy and super cute. Can’t beat the location. Nice breakfast. Great value.
Stayed 1 night in May 2025

2/10 Terrible

Milinda P

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom light is too dull, too congested, no elevator, rude staff
Stayed 2 nights in May 2025

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Good accomodation
Stayed 1 night in May 2025

2/10 Terrible

Kamal

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very small and inconvenient. There is lots of stairs and have to carry the luggage up the stairs. Felt very uncomfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely adored this little hotel. Right on the Main Street and it had a lovely atmosphere. Small and functional room with a communal balcony. Perfect for our one night stay. Decent breakfast in the morning too
Stayed 1 night in Apr 2025

2/10 Terrible

Seema

Disliked: Cleanliness, staff & service, property conditions & facilities
I wish i could give them below zero rating. Worst experience of my life. I travel a lot, but rating this place is wasting my time, but i wanted to do this so people think twice before booking this place. Stinky, room is so small
Stayed 1 night in Apr 2025

8/10 Good

Andy

Traveled with family
Liked: Staff & service
It was convienent for a one night stay in Zermatt. The room is tight. The breakfast was good.
Stayed 1 night in Apr 2025

6/10 Okay

Ronald

Liked: Cleanliness
This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Seth, Spokane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and ambience was excellent...... Recommended...
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Heather

Traveled with partner
Disliked: Property conditions & facilities
The location is very convenient but it is also above a bar which must stay open until 5am on weekends (not sure about during the week). Makes it a bit hard to sleep with the noise. Also note it is up a couple of flights of stairs with no elevator. There is no front desk, they just leave a key on a peg board for you. This is basically a worn out budget hotel. The bed was actually comfortable. Internet was a bit spotty. Overall if you can afford another hotel I would suggest not staying here, but if you plan to party all night this is a perfect choice.
Stayed 2 nights in Mar 2025

4/10 Poor

Michael

Stayed 1 night in Mar 2025

8/10 Good

Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant

Very kind personal. Location is good. For sure I am interested to come back here again.
Stayed 1 night in Mar 2025

4/10 Poor

Craig

The checkin was poorly communicated. There is no one doing check in property very dated bed was uncomfortable sink was plugged. Overall very disappointing .
Stayed 2 nights in Mar 2025