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"The room was clean. The walls are paper thin. Front desk staff was friendly. Priced high for what we got " More

By a verified traveler on Wed 16 Jun 2021

Hotel Description

Hotel near Paul Bunyan's Northwoods Lumberjack Show in Wisconsin Dells

Heart of Wisconsin Dells

You'll find Paul Bunyan's Northwoods Lumberjack Show and Pirate's Cove Adventure Golf within a 15-minute walk of this Wisconsin Dells hotel. Ripley's Believe It or Not and Riverwalk are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a seasonal outdoor pool. There's no skimping on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. A business center, a lobby fireplace, and express check-out are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 177 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$105* Per night/room Aug 22 - Aug 23

Suite, Multiple Beds, Non Smoking (Living Room)

Bed Count 2 King Beds Maximum Occupancy 8 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Accessible, Refrigerator & Microwave (1 king and 2 queen beds)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator (Oversized Room;Third bed is a Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Best Western Ambassador Inn & Suites ratings based on 28 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Ambassador Inn & Suites

Everyone (14) Couples (6) Family (8)
3 out of 5
The room was clean. The walls are paper thin. Front desk staff was friendly. Priced high for what we got

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 20, 2021 by Jeanne

Thank you for leaving a review. We share all of our reviews with our staff. This allows everyone to see how they interact with guests impacts our guests stay.

5 out of 5
Liked the great customer service. A :)

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 10, 2021 by Jeanne

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.

5 out of 5
Kind of a maze. Quite a walk from our third floor accommodations to the breakfast area.

Posted by on May 10, 2021

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3 out of 5
A little dated. The floors were bad. You could hear people walking. Also could hear people on the next rooms.

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 22, 2021 by Jeanne

We appreciate you taking the time to provide us with feedback about your stay. I am very sorry to hear that a couple of things throughout your stay did not meet your expectations. We look forward to having you as our guest in the future.

4 out of 5
Staff was friendly, the hotel was clean and it was perfect for the price paid.

Posted by on Jan 31, 2021

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2 out of 5
Despite the 3:00pm checking time, upon arrival we were told to come back after 4:00. Hallways, stairways - filty

Posted by on Jan 3, 2021

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Comment from Hotel Management

Jan 10, 2021 by Jeanne

Dear Guest, Thank you for taking the time to leave a review. I apologize for the conditions of the hallway and stairs. We do attempt to keep them clean, the salt and snow does make it a challenge. Our check in time starts at 4 pm and check out is at 11 am.

1 out of 5

Posted by on Sep 8, 2020

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4 out of 5

Posted by on Jul 20, 2020

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1 out of 5
Went to this hotel specifically for the out door pool on the 4th of july no where on the web site or when i called and asked for the outdoorpool was i told it was closed for summer and i drove from chicago to wisconsin dells just to be told at check in i was furious and told i could not get a discount on the price but i had no choice but to pay the $300 for the room will never go back there again i was mislead

Posted by , from berwyn,Il. on Jul 5, 2020

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4 out of 5
Very roomy rooms. Lots of floor space compared to others! Clean. Comfortable.

Posted by on Jun 7, 2020

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About the Best Western Ambassador Inn & Suites

Location 610 S Frontage Road, Wisconsin Dells, WI 53965

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Ambassador Inn & Suites offers its guests an indoor pool and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. Best Western Ambassador Inn & Suites also features a fireplace in the lobby, express check-out, and an ATM. Self parking is free. This Wisconsin Dells hotel is smoke free.

  • 177 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Dane County Regional Airport (MSN) (83.5 km / 51.9 mi)
  • Train station: Wisconsin Dells Station (1.7 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Ambassador Inn & Suites offers 177 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ice skating nearby
  • Snow tubing nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Only bookings from non-local guests are accepted; guests whose residence is within 35 mi (56.3 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 35 mi (56.3 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador BEST WESTERN
  • BEST WESTERN Ambassador
  • BEST WESTERN Ambassador Inn
  • BEST WESTERN Ambassador Inn Wisconsin Dells
  • BEST WESTERN Ambassador Wisconsin Dells
  • Best Western Ambassador Hotel Wisconsin Dells
  • Best Western Ambassador Inn And Suites
  • Best Western Wisconsin Dells
  • Wisconsin Dells Best Western
  • Best Ambassador & Suites
  • Best Western Ambassador Inn & Suites Hotel
  • Best Western Ambassador Inn & Suites Wisconsin Dells
  • Best Western Ambassador Inn & Suites Hotel Wisconsin Dells

You should know

  • The seasonal pool will open May 28 and close September 06.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.