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"It was budget friendly and great location. We wouold stay again. " More

By a verified traveler on Fri 27 Dec 2019

Hotel Description

Family-friendly 3-star resort near Top Secret

In Wisconsin Dells

Within 3 miles (5 km) of this resort, you'll find Top Secret and Noah's Ark Waterpark. Trappers Turn Golf Course and Paul Bunyan's Northwoods Lumberjack Show are also within 2 miles (3 km).

Free water park, indoor pool

Free water park access and an indoor pool are featured at this smoke-free resort. There's fun for all ages with a lazy river and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the spa tub and perks like free self parking and free WiFi.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 189 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include free local calls, hair dryers, and ironing boards. Housekeeping is available on request.

Signature Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Economy Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Signature Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Condo, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Economy Double Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premium Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Polynesian Water Park Resort ratings based on 35 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Polynesian Water Park Resort

Everyone (18) Couples (1) Family (16)
1 out of 5
The room I stayed in had a balcony. I went out to only see that the wall had a lot of green mildew, there was bird droppings piled on the railing and the outdoor lamp like an old nest on it. The floor had not been vacuumed properly. The outdoor pool was closed due to Covid, but yet the indoor pool was open which is more dangerous as far as a contaminant because it’s an enclosed environment. The outside area was dirtybwith litter. Not content at all, will never go back. Paid $200 a night for room that was not worth it.

Posted by , from Chicago, IL on Jul 20, 2020

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5 out of 5

Posted by on Jun 2, 2020

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2 out of 5
Used to be a great place but it’s definitely been let go! Rooms are old and outdated unless you stay towards the reception area in which they remodeled the front rooms to look nice but you don’t get a choice when making the reservation. We got an old room that hadn’t been updated. Carpet was badly stained, room had a stench and the fridge was leaking so the carpet was soaked. We were moved and the new room wasn’t any better. It had a pool and that’s really all my kids cared about so for that we stayed. Definitely won’t chose to come back!

Posted by on Mar 5, 2020

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Comment from Hotel Management

Mar 11, 2020 by Chris

We're sorry you were unhappy - We do apologize for the older rooms as we are still in the process of developing the resort as we have only owned it for a few years. Please check out our new condos online as they are available to book. Thanks for letting us know.

4 out of 5
It was budget friendly and great location. We wouold stay again.

Posted by on Dec 27, 2019

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Comment from Hotel Management

Jan 13, 2020 by Chris

Thank you for the review. We are glad you enjoyed your stay.

2 out of 5
The facilities are in desperate need of repairs and maintenance.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Dec 9, 2019 by Chris

We're sorry you were unhappy with your stay. We are working hard to turn this property around as we have owned it for a few years. We understand we still have a long ways to go. Please feel free to check out our condo units on line listed as 1 bedroom deluxe or 1 bedroom apartments. These are the brand new units that we built up since 2016.Thank you for letting us know about your stay.

1 out of 5
I liked checking out of this run down misleading hotel.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 24, 2019 by Chris

We're sorry you were unhappy.Thanks for letting us know.

1 out of 5
Places covered in mold and water damage AC was so gross I could not use it

Posted by on Aug 24, 2019

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Comment from Hotel Management

Sep 17, 2019 by Chris

We're sorry you were unhappy - we'll work hard to fix the issues you experienced. Thanks for letting us know.

3 out of 5
The water park was nice for kids. The outdoor water park pools were very dirty.

Posted by , from Wisconsin dells on Aug 8, 2019

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Comment from Hotel Management

Aug 15, 2019 by Chris

Thank you for your review. We're however sorry you were unhappy. Thanks for letting us know of your issues. We will work hard to correct them.

2 out of 5
It was very dirty. It smelt. One of the life gard was sleeping on his shift. No umbrella at the pool. The out side of the building was bad with weeds and all the trim paint on the building was peeling away. But the rooms were bad!

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 15, 2019 by Chris

Thank you for your review. We're however sorry you were unhappy. Moreover, we do thank you for letting us know of your issues, and we will work hard to correct them going forward. Once again thank you for staying with us.

2 out of 5
The property is not being well cared for, the outside is run down and needs a paint job, overgrown trees and shrubs everywhere, tons of weeds, dead tree branches that need clearing. The hotel is OK but old. Beds are not in the best shape.

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 15, 2019 by Chris

Thank you for taking the time to provide a review. We're sorry you were unhappy. Moreover, thank you for letting us know of your issues. We will work hard to correct them.

About the Polynesian Water Park Resort

Location 857 N Frontage Rd, Wisconsin Dells, WI 53965

Property Features

Polynesian Water Park Resort offers its guests a complimentary water park, a lazy river, and a waterslide. There's a snack bar/deli on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces. An indoor pool, a children's pool, and a spa tub are also featured at the family-friendly Polynesian Water Park Resort. Self parking is free. This 3-star Wisconsin Dells resort is smoke free.

  • 189 guestrooms or units
  • 3 levels
  • Bar by the pool
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Game room or arcade
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Indoor pool
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dane County Regional Airport (MSN) (84.2 km / 52.3 mi)
  • Train station: Wisconsin Dells Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Polynesian Water Park Resort offers 189 air-conditioned accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Wisconsin Dells resort provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Bathrooms are partially open
  • Television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a lazy river, and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Polynesian Water Park
  • Polynesian Water Park Resort
  • Polynesian Water Park Resort Wisconsin Dells
  • Polynesian Water Park Wisconsin Dells
  • Polynesian Hotel Wisconsin Dells
  • Polynesian Resort Wisconsin Dells
  • Polynesian Water Park
  • Polynesian Water Park Resort Resort
  • Polynesian Water Park Resort Wisconsin Dells
  • Polynesian Water Park Resort Resort Wisconsin Dells

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.