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"It was budget friendly and great location. We wouold stay again. " More

By a verified traveler on Fri 27 Dec 2019

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Hotel Description

Family-friendly 3-star resort near Top Secret

In Wisconsin Dells

You'll find Top Secret and Noah's Ark Waterpark within 3 miles (5 km) of this resort. Christmas Mountain and Mirror Lake State Park are also within 6 miles (10 km).

Free water park, sauna

Free water park access and an indoor pool are featured at this smoke-free resort. There's fun for all ages with a lazy river and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the spa tub and perks like free self parking and free WiFi.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 189 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include free local calls, hair dryers, and ironing boards. Change of towels is available on request.

Signature Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Economy Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Signature Condo, 1 Bedroom (Queen and Sleeper Sofa)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Signature Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Polynesian Water Park Resort ratings based on 35 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Polynesian Water Park Resort

Everyone (12) Couples (2) Family (20)
1 out of 5
Key didn't work, nothing open. Looks terrible, lumpy mattress!

Posted by on Oct 8, 2021

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1 out of 5
The entire property was dirty and run down and out dated. Carpet in room had at least 50 stains and smelled awful!!! Tiles on bathroom floors were busted and completely loose. Found food and wrappers along bed frames. Screen door of balcony had huge hole and did not close(frozen in place). The kiddie water park was missing half the components. 6 I say 6 tubes for the the lazy river and water slides for ALL guests to SHARE!!! Out door water park completely DRY and non-working!! Web site shows pics of when this property was new and running great. I can not believe I paid soooo much money for such unacceptable facility!!! Totally misleading web page!!!!

Posted by on Jul 31, 2021

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1 out of 5
Absolutely disappointed with this hotel. I am going to send an email to Capital Vacations who own this hotel. Please take down all photos of outdoor pool and water park area. AREA is closed and hotel should be closed down. Capital Vacations needs to do an extreme makeover on this hotel . Building is not maintained, at all. Seems as though the Polynesian is just barely hanging on. Sure it’s tough during COVID , but come on Capitol Vacations you never should have opened this hotel until you had the proper staff . Vey short staffed. Building needs a lot of work . If I was able to get a refund, I most certainly would have canceled after driving up to this hotel. Very very disappointed.

Posted by on Jul 25, 2021

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4 out of 5

Posted by on Jun 5, 2021

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3 out of 5
Nothing

Posted by on Apr 20, 2021

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1 out of 5
The hotel was very worn and dirty. I never saw anyone from housekeeping the entire stay. The water park has slime on the attractions. There was a gas smell when you walked into the water park. Stains on the bedding, chairs and floors. The carpet looked like it had not been vacuumed in weeks. We would have sent somewhere else if everything was not already booked. The front desk employees were helpful.

Posted by on Mar 22, 2021

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2 out of 5
The hotel was filthy. Our room itself was awful. Wrappers found next to bed and the bathroom floor was disgusting. The chlorine levels had to be extremely high in the pools. The smell was so strong that caused my kids to cough and eyes burn within minutes of being in the pool.

Posted by on Feb 28, 2021

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1 out of 5
The room I stayed in had a balcony. I went out to only see that the wall had a lot of green mildew, there was bird droppings piled on the railing and the outdoor lamp like an old nest on it. The floor had not been vacuumed properly. The outdoor pool was closed due to Covid, but yet the indoor pool was open which is more dangerous as far as a contaminant because it’s an enclosed environment. The outside area was dirtybwith litter. Not content at all, will never go back. Paid $200 a night for room that was not worth it.

Posted by , from Chicago, IL on Jul 20, 2020

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5 out of 5

Posted by on Jun 2, 2020

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2 out of 5
Used to be a great place but it’s definitely been let go! Rooms are old and outdated unless you stay towards the reception area in which they remodeled the front rooms to look nice but you don’t get a choice when making the reservation. We got an old room that hadn’t been updated. Carpet was badly stained, room had a stench and the fridge was leaking so the carpet was soaked. We were moved and the new room wasn’t any better. It had a pool and that’s really all my kids cared about so for that we stayed. Definitely won’t chose to come back!

Posted by on Mar 5, 2020

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Comment from Hotel Management

Mar 11, 2020 by Chris

We're sorry you were unhappy - We do apologize for the older rooms as we are still in the process of developing the resort as we have only owned it for a few years. Please check out our new condos online as they are available to book. Thanks for letting us know.

About the Polynesian Water Park Resort

Location 857 N Frontage Rd, Wisconsin Dells, WI 53965

Renovations + Closures

This property is closed from November 19 2021 to December 31 2022 (dates subject to change).

The following facilities are closed seasonally each year. They will be closed from April 1 to September 15:

  • Water park

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Indoor pool
  • Outdoor pool
  • Restaurant

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Polynesian Water Park Resort offers its guests a complimentary water park, a lazy river, and a waterslide. An indoor pool, a children's pool, and a spa tub are also featured at the family-friendly Polynesian Water Park Resort. Self parking is free. This 3-star Wisconsin Dells resort is smoke free.

  • 189 guestrooms or units
  • 3 levels
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wisconsin Dells Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Polynesian Water Park Resort offers 189 air-conditioned accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

  • Bathrooms are partially open
  • Television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Change of towels (on request)

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a lazy river, and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Polynesian Water Park
  • Polynesian Water Park Resort
  • Polynesian Water Park Resort Wisconsin Dells
  • Polynesian Water Park Wisconsin Dells
  • Polynesian Hotel Wisconsin Dells
  • Polynesian Resort Wisconsin Dells
  • Polynesian Water Park
  • Polynesian Water Park Resort Resort
  • Polynesian Water Park Resort Wisconsin Dells
  • Polynesian Water Park Resort Resort Wisconsin Dells

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.