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Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property
3-star hotel near Hanes Mall

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Photo gallery for Hilton Garden Inn Winston-Salem/Hanes Mall

Lobby
Exterior
Terrace/patio
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pet friendly
  • Gym

Explore the area

View in a map
1325 Creekshire Way, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪4 min drive‬
  • Place, Novant Health Forsyth Medical Center
    ‪5 min drive‬
  • Place, Wake Forest University Baptist Medical Center
    ‪8 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Designer toiletries, hair dryer, towels, soap

Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Winston-Salem

In shopping district.You'll find Hanes Mall and Novant Health Forsyth Medical Center within 3 miles (5 km) of this hotel. Wake Forest University Baptist Medical Center and Truist Stadium are also within 6 miles (10 km).

What's nearby

  • Hanes Mall - 4 min drive - 1.9 miles
  • Novant Health Forsyth Medical Center - 5 min drive - 2.8 miles
  • Wake Forest University Baptist Medical Center - 8 min drive - 5.5 miles
  • Benton Convention Center - 10 min drive - 7.0 miles
  • Wake Forest University - 16 min drive - 7.9 miles

Getting around

  • Piedmont Triad Intl. Airport (GSO) - 33 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪Cook Out - ‬13 min walk
  • ‪Cha Da Thai - ‬3 min drive

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

3-star hotel near Hanes Mall
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hilton Garden Inn Winston-Salem/Hanes Mall also features a 24-hour fitness center, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2008
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Winston-Salem/Hanes Mall offers 112 accommodations with iPod docking stations and coffee/tea makers. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Lobby

Springhill Suites by Marriott Winston-Salem Hanes Mall

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  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,007 reviews
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Oct 5 - Oct 6
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall
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Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Frequently asked questions

How close is Hilton Garden Inn Winston-Salem/Hanes Mall to the airport?

Hilton Garden Inn Winston-Salem/Hanes Mall is 10.5 mi (15-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

Does Hilton Garden Inn Winston-Salem/Hanes Mall have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Winston-Salem/Hanes Mall.

Does Hilton Garden Inn Winston-Salem/Hanes Mall offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Winston-Salem/Hanes Mall, but buffet breakfast is offered for a fee of USD 12.95 for adults and USD 6.95 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Winston-Salem/Hanes Mall?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Winston-Salem/Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Hilton Garden Inn Winston-Salem/Hanes Mall?

This hotel offers free self parking.

Does Hilton Garden Inn Winston-Salem/Hanes Mall have a pool?

Hilton Garden Inn Winston-Salem/Hanes Mall does not have a pool.

Does Hilton Garden Inn Winston-Salem/Hanes Mall have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn Winston-Salem/Hanes Mall have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Winston-Salem/Hanes Mall to downtown Winston-Salem?

Hilton Garden Inn Winston-Salem/Hanes Mall is 5.3 mi away from Winston-Salem.

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 430 out of 702 reviews
Rating 8 - Good. 158 out of 702 reviews
Rating 6 - Okay. 60 out of 702 reviews
Rating 4 - Poor. 28 out of 702 reviews
Rating 2 - Terrible. 26 out of 702 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Staff & service
Disappointed rate did not include some level of breakfast.
Stayed 1 night in Jun 2025

4/10 Poor

Kyle, Fairmont

They didn’t clean the toilet and left toilet paper from the last person. When we told the staff the hm came out and handed us a plunger and told us to clean it. We tried calling down but the phones weren’t working either.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Stayed 1 night in Jun 2025

10/10 Excellent

Weslei

Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 3 nights in May 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tiashawna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loooove my experience
Stayed 2 nights in May 2025

8/10 Good

Kelly

Stayed 1 night in May 2025

10/10 Excellent

Vontell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience.

We came down for AAU and had great experience. We will be staying again pretty soon.
Stayed 1 night in May 2025

8/10 Good

cameron

Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

cameron

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine except I did not have housekeeping enter my room and had to go down to the front desk for coffee and clean towels twice
Stayed 3 nights in May 2025

10/10 Excellent

Kristie

Stayed 2 nights in May 2025

8/10 Good

Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay there again if we were in the area and need a hotel.
Stayed 1 night in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The people working at this property are awesone. Helpful, Happy, Efficient and make you feel welcomed.
Stayed 1 night in May 2025

10/10 Excellent

ben

Stayed 1 night in May 2025

8/10 Good

Teresa

Stayed 1 night in Apr 2025

10/10 Excellent

LaMont

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Lexus

Stayed 2 nights in Apr 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shelton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Gary

Stayed 1 night in Apr 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. It was a great short stay.
Stayed 1 night in Apr 2025

6/10 Okay

Carrie

Traveled with partner
Great staff and clean Said nothing about our room would look out on HVAC units- not OK Website says has room service- does not Phone didn’t work Ran out of soap on beginning of 2nd day in shower so they clearly aren’t checking how full the bottles Are in the shower Toilet paper awful No sound proofing at all- Could hear people next door normal talking to their kids and lots of disturbance to any peace- not the family’s fault- no soundproofing at all No ability to park close at night
Stayed 2 nights in Apr 2025