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SureStay Plus Hotel by Best Western Brandywine Valley

2.5-star property
1807 Concord Pike, Wilmington, DE 1-855-201-7819

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3.7 out of 5
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See all 19 Travelocity Reviews

"First stay at a Sure Stay by Best Western I was expecting more of a Red Roof Inn but to my surprise the facility was amazingly very neat, clean and I ... " More

By a verified traveler on Fri 25 Oct 2019

Hotel Description

Hotel near Grand Opera House, connected to a shopping center in Wilmington

In suburbs

You'll be within 6 miles (10 km) of Grand Opera House and 12 miles (20 km) of Christiana Mall. Eden Park and Longwood Gardens are within 12 miles (20 km).

Renovated in 2016

This hotel features an outdoor pool and a fitness center. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Express check-in, express check-out, and free newspapers are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 95 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include DVD players, coffee/tea makers, and free local calls.

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room Mar 1 - Mar 2

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Brandywine Valley ratings based on 19 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Brandywine Valley

Everyone (9) Couples (1) Family (1)
4 out of 5
First stay at a Sure Stay by Best Western I was expecting more of a Red Roof Inn but to my surprise the facility was amazingly very neat, clean and I felt safe staying alone as a woman. The amenities were greatly appreciated but the breakfast quality did not match the visit quality. The food could have tasted better perhaps just high end pastries instead of plastic eggs. The OJ was the best! I liked that I could take fresh fruit with me!

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 27, 2019 by Guest Services

Thank you for your review! We will take everything under consideration. And we hope you will stay again.

4 out of 5
Friendly staff, nice breakfast Dated rooms, but clean

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 27, 2019 by Guest Services

Thank you for your review.

3 out of 5
Bathroom needs so refresh hair and dirt in corners

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 13, 2019 by Guest Services

Thank you for your review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

3 out of 5
Had a nice outdoor pool. My room was too small and cramped.

Posted by , from Port Orange, FL on Jul 19, 2019

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Comment from Hotel Management

Jul 23, 2019 by Mary Taylor, GM

Please accept our sincere apologies for your disappointment at your recent stay at our Hotel. I am concerned to read your comments with regard to your overall experience at the hotel. It is always our highest priority to us to ensure that our guests and customers leave the hotel happy and satisfied at all times. I do sincerely apologize for any inconvenience and disappointment. Thank you for your feedback.

5 out of 5

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 18, 2019 by Mary Taylor, GM

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on May 20, 2019

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Comment from Hotel Management

May 21, 2019 by Mary Taylor, GM

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 9, 2019 by Mary Taylor, GM

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Mar 23, 2019

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Comment from Hotel Management

Apr 9, 2019 by Mary Taylor, GM

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Mar 4, 2019

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Comment from Hotel Management

Apr 9, 2019 by Mary Taylor, GM

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Nov 26, 2018

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Comment from Hotel Management

Nov 27, 2018 by Mary Taylor, GM

Thanks for staying with us. We appreciate your feedback!

About the SureStay Plus Hotel by Best Western Brandywine Valley

Location 1807 Concord Pike, Wilmington, DE 19803

Property Features

SureStay Plus Hotel by Best Western Brandywine Valley offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is available. SureStay Plus Hotel by Best Western Brandywine Valley also features complimentary newspapers in the lobby, express check-in, and express check-out. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western Brandywine Valley was completed in August 2016.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1982
  • Continental breakfast (free)
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (30.8 km / 19.2 mi)
  • Train station: Wilmington Station (7.2 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Wilmington hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 5.0 per day.

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.