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"Loved the jacuzzi so relaxing " More

By a verified traveler on Wed 17 Aug 2022

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Hotel Description

Hotel near Grand Opera House, connected to a shopping center in Wilmington

In suburbs

Within 6 miles (10 km) of this hotel, you'll find Grand Opera House and Wilmington Riverwalk. Longwood Gardens and Eden Park are within 12 miles (20 km).

Renovated in 2016

This hotel features an outdoor pool and a gym. Enjoy the spa tub and perks like free self parking and free WiFi. A snack bar/deli, express check-in, and express check-out are also on offer.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$81* Per night/room Dec 11 - Dec 12

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Brandywine Valley ratings based on 27 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Brandywine Valley

Everyone (13) Couples (4) Family (3)
5 out of 5
Loved the jacuzzi so relaxing

Posted by on Aug 17, 2022

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3 out of 5
More of a motel atmosphere. AC unit was noisy. The tub needs to be replaced. Also the smell of weed permeated from other rooms

Posted by on Jul 19, 2022

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5 out of 5
Everything was very nice.

Posted by on Jul 8, 2022

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4 out of 5

Posted by on Jun 25, 2022

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1 out of 5
The room was clean but it ha a tremendous smoke odor that was unbearable, not sure if they allow smoking there.

Posted by on Jan 2, 2022

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Comment from Hotel Management

Jan 13, 2022 by Dp

We will be addressing your concerns

2 out of 5
The outlet in bath was broken, so could not use blowdryer, called and maint man said no fix til am. That was was not early enough. I ask for an extension cord, they lied and said none. They have conf rooms, I know they have ext cords for AV equip. Tub was dirty and they said all room alike as to bathroom size, another lie, I have stayed there before, I know better. Maybe not avail, but not all same. A major inconvenience and no sorry or how can we make it up to you, nothing. Maint man next day said there is a box of outlets and night man should have fixed. He apologized and quickly fixed problem. Very crappy people working there on the night of Nov 16th.

Posted by , from Milledgeville on Nov 22, 2021

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Comment from Hotel Management

Jan 13, 2022 by Dp

We will be addressing your concerns

4 out of 5
Slept like a baby

Posted by on Sep 18, 2021

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Comment from Hotel Management

Oct 16, 2021 by Dp

Thank you for your feedback

3 out of 5
My room had no refrigerator or microwave I don’t understand that , here again , I cannot choose my room

Posted by on Sep 16, 2021

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Comment from Hotel Management

Oct 16, 2021 by Dp

We will be addressing your concerns

5 out of 5

Posted by on Sep 12, 2021

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5 out of 5

Posted by on Sep 12, 2021

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About the SureStay Plus Hotel by Best Western Brandywine Valley

Location 1807 Concord Pike, Wilmington, DE 19803

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. SureStay Plus Hotel by Best Western Brandywine Valley offers its guests an outdoor pool, a spa tub, and a fitness center. SureStay Plus Hotel by Best Western Brandywine Valley also features complimentary newspapers in the lobby, express check-in, and express check-out. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Brandywine Valley was completed in August 2016. This Wilmington hotel is smoke free.

  • 95 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1982
  • Deli
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • DVD player

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wilmington Station (7.2 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Cable channels
  • DVD player
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 5.0 per day.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Brandywine
  • Best Western Brandywine Inn
  • Best Western Brandywine Valley
  • SureStay Plus Hotel Brandywine Valley Wilmington
  • Best Western Plus Brandywine
  • Best Western Plus Brandywine Valley
  • SureStay Plus Brandywine Valley Wilmington
  • Best Western Plus Brandywine Valley Inn Wilmington
  • Best Western Plus Brandywine Valley Wilmington
  • Best Western Brandywine Valley Inn Wilmington
  • Best Western Brandywine Valley Wilmington
  • Best Western Brandywine Valley Hotel Wilmington
  • Best Western Wilmington
  • Brandywine Valley Inn Wilmington
  • Brandywine Valley Wilmington
  • SureStay Plus Brandywine Valley
  • SureStay Plus Hotel Brandywine Valley Best Western Wilmington
  • SureStay Plus Hotel Brandywine Valley Best Western
  • SureStay Plus Brandywine Valley Best Western Wilmington
  • SureStay Plus Brandywine Valley Best Western
  • SureStay Plus Hotel by Best Western Brandywine Valley Hotel
  • SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.