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Sheraton Suites Wilmington Downtown

3.5-star property
422 Delaware Ave, Wilmington, DE 1-855-201-7819

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4.0 out of 5
Good!
See all 21 Travelocity Reviews

"The staff was very nice. Manager was considerate of our recent family members passing and sent us a note with a bottle of wine. Nice touch. Parking ... " More

By a verified traveler on Wed 23 Oct 2019

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Hotel Description

3.5-star hotel in Downtown Wilmington

Downtown Wilmington stay

Within a 10-minute walk of this Downtown Wilmington hotel, you'll find The Playhouse on Rodney Square and Grand Opera House. Delaware State University Wilmington and Brandywine Zoo are also within half a mile (1 km).

Free area shuttle

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. A free area shuttle is offered as well.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and living rooms, the 223 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include refrigerators, microwaves, and room service.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Club Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Sheraton Suites Wilmington Downtown ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Suites Wilmington Downtown

Everyone (5) Couples (2) Family (5)
1 out of 5
The room thermostat. I was cold all night. The heater would not turn on only blowing cold air.

Posted by on Mar 1, 2020

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4 out of 5
The staff was very nice. Manager was considerate of our recent family members passing and sent us a note with a bottle of wine. Nice touch. Parking spaces were a bit tight. Overall stay was good!

Posted by on Oct 23, 2019

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5 out of 5

Posted by on Oct 20, 2019

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4 out of 5

Posted by on Jun 30, 2019

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5 out of 5
Check in with Regina was flawless. The room was well apportioned and bedding was extremely comfortable. The location of the property was desirable, with easy walking distance to nearby attractions. I would definitely stay at this hotel when I am in the area again.

Posted by on Apr 1, 2019

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5 out of 5

Nice hotel

Hotel staff was very welcoming as soon as you walked in the lobby. Easy check in. Has a shuttle to take and pick you up. So friendly! Room was great! Bed super comfy! Good resturant and the food was amazing. Highly recommend! Can't wait to go again!

Posted by , from Delmar Delaware on Sep 11, 2016

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Comment from Hotel Management

Sep 14, 2016 by Jerry Rice, GM

Sandy, Thanks for your 5/5 review and for mentioning that you enjoyed your stay at our hotel. We hope to see you again soon! Jerry Rice General Manager

5 out of 5

Great Hotel

Pros: Clean and the room was nicely sized and had things like an iron, blow dryer as part of the room package. We didn't bring one so that was great.
Cons: Make sure the toilet flushes properly
Location: I'm a native of Wilmington, Delaware and this hotel is located downtown and close to restaurants, the hospital, local ymca, and the bus stops.
The only problem was the toilet was slow to flush and needs fixing. Other than that, the room was great.

Posted by on Aug 29, 2016

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Comment from Hotel Management

Sep 22, 2016 by Jerry Rice, GM

Thanks for your 5-STAR review! Jerry Rice General Manager

4 out of 5

Loved the room.

Bed so comfortable, best night sleep in ages. Relaxing as hoped for. Wish they had a whirlpool, would have made it the best.

Posted by on May 16, 2016

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Comment from Hotel Management

May 19, 2016 by Jerry R., General Manager

Thanks for your 4-STAR review of our hotel! Jerry Rice General Manager

5 out of 5

Sweet King Suite

Pros: Pretty much everything!
Cons: $16 for parking is understandable but a little steep.
Location: I went to The Queen World Live Café to see a band. Excellent venue. Weird that most local stores closed at 630pm though.
Excellent King Suite , especially for the price. Walking distance to where I was going downtown, which was nice.

Posted by , from Staten Island on Oct 15, 2015

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Comment from Hotel Management

Oct 27, 2015 by Jerry Rice, GM

Vincent, Thanks for your great review of our hotel. I hope that you'll visit us again in the future. Jerry Rice General Manager

2 out of 5

dont recommend this hotel

Cons: No free Internet, paying to park in garage
will not stay here every again, Have to pay to park in there garage. Paying for WIFI when everyone else offers it for free. The hot water boilers went out, they didnt even offer anything for any guest for the cold showers in the morning.

Posted by , from Williamsport, PA, USA on Oct 4, 2012

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About the Sheraton Suites Wilmington Downtown

Location 422 Delaware Ave, Wilmington, DE 19801

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sheraton Suites Wilmington Downtown. A free area shuttle within 2 miles is available. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Wilmington hotel is smoke free.

  • 1 building
  • 223 guestrooms or units
  • 14 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Separate living room1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (33 km / 20.5 mi)
  • Train station: Wilmington Station (1.5 km / 0.9 mi)
  • Property shuttles: Free area shuttle within 2 miles
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Suites Wilmington Downtown offers 223 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Basil Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • UnionPay
  • No rollaway/extra beds available
  • Pets allowed (no fees)
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.00 per person (approximately)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 16 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Sheraton Suites Hotel Wilmington Downtown
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  • Sheraton Wilmington
  • Wilmington Sheraton
  • Sheraton Suites Wilmington
  • Sheraton Suites Wilmington Downtown Hotel
  • Sheraton Suites Wilmington Downtown Wilmington
  • Sheraton Suites Wilmington Downtown Hotel Wilmington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.