Skip to main content
Beginning of main content

"The Riverfront is a 1 minute walk across the street. " More

By a verified traveler on Sun 19 Sep 2021

Enter dates to see availability

Hotel Description

4-star hotel near Chase Center on the Riverfront, connected to the convention center

In shopping district

With a stay at this Riverfront hotel, you'll be steps from Chase Center on the Riverfront.

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, express check-in, and express check-out are also offered.

Comfy beds, WiFi

The 180 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and coffee/tea makers offer the conveniences of home. LED TVs come with digital channels, and other amenities include WiFi and room service. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$171* Per night/room Nov 25 - Nov 26

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Wilmington ratings based on 12 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Westin Wilmington

Everyone (6) Couples (4) Family (1)
3 out of 5
The Riverfront is a 1 minute walk across the street.

Posted by on Sep 19, 2021

Was this review helpful to you?
2 out of 5
The room was very nice, however we were charged 2 times for internet. There is also no complimentary breakfast for guests.

Posted by on May 23, 2021

Was this review helpful to you?
4 out of 5
Clean and quite and walking distance to the river walk

Posted by , from New York on Jul 11, 2020

Was this review helpful to you?
1 out of 5
My say at the Westin was not good. I came in town of a wedding and Westin was recommend for the wedding party. I arrived at the hotel to check in and had trouble getting to the entrance because the road was under construction. We had to step in rocks, puddles of mud, and go through barriers, all of this form parking lot of the hotel, me and my wife’s shoes were ruined! we get to the counter to check in and the receptionist barley spoke to us and was not informative at all. I had to ask what’s my room #, where is the elevator, and what was the password to the WIFI? This is after I had the key card and walked back to where my wife was. There was someone else being check and I over hear the other receptionist explaining these things to them. the worst part of the night was when it was time for me to get some sleep. around 12:30 people in the room next to me were having a loud party and it keep me up! After about 30 mins I called down stairs for the first time and they said they would send someone to that room. That didn’t work because the people just got louder and started playing music that keep me up for the next hour and half. I called down a second time was told they would send someone up once again it took an additional 30 minutes before the noise stopped. This stay was just the worst! No good access, no good customer service, and no sleep for hours, my stay was just the worst and it is unacceptable!

Posted by on Sep 16, 2019

Was this review helpful to you?
5 out of 5

Posted by on Sep 14, 2019

Was this review helpful to you?
5 out of 5
Loved the shower and staff was very nice/accommodating.

Posted by on Jul 28, 2019

Was this review helpful to you?
2 out of 5
Loud. Looks classy, but its a "party place". Room AC loud like a train. Sink n toilet unusually noisey too. Looks fancy, must have been factory seconds... Internet not included? Seriously, at this price? Not even coffee or Continental breakfast included? Two new hotels going up next to this place, hoping for better choices.....

Posted by on Feb 17, 2019

Was this review helpful to you?
1 out of 5

bad Experience

The bed had a stain from start and it wasn’t change the next day booking was not correct for 3 adults had to argue to move

Posted by on May 29, 2018

Was this review helpful to you?
4 out of 5

Good value

Fine value for the money. I would say best hotel in its class. I have been going to Wilmington foe 13 yrs and I have a fair idea of all the hotels in the area. Beware the kitchen staff. They consistently get the orders wrong. The quality of the food is subpar considering the wonderful service otherwise.

Posted by on Aug 22, 2016

Was this review helpful to you?
1 out of 5

Don't stay here! Upkeep is atrocious!

Pros: The shower was nice.
Cons: Have microwaves available, have working refrigerators, don't take 6 1/2 hours to fix an obvious problem, move the guest if the room is unsatisfactory.
Location: There are close by restaurants but they are pricey and the food is just so-so.
I requested a microwave and refrigerator when I booked. Upon arriving the clerk told me there was not a microwave in the room but would see about getting me one. When I got to the room the refrigerator wasn't not working, so I called and requested to change rooms, no go, they said they would send a tech up to fix it. So I tried to get some exercise in the pool, it's so shallow that I scraped the top of my feet swimming (only 3 feet deep!) Meanwhile, the desk called and said that they had no microwaves and hung up on my husband before he could say anything, clerk was surly to him. I got back to the room after my crummy swim, fridge still not working. 6 1/2 hours after I complained, in the NIGHT after we went to bed, the tech finally shows up and fixes the fridge. Goes back to sleep, wake up a couple of hours later all hot and sweaty, the AC had stopped working. Called and complained, the said it would be fixed right away. It was fixed sometime the next morning, but then the room was frigid! This hotel has very poor upkeep and they just don't care.

Posted by , from PA on Aug 1, 2016

Was this review helpful to you?

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Indoor pool

The following facilities are closed on Friday and Saturday:

  • Indoor pool

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2100 square feet (195 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin Wilmington. Self parking is free. This 4-star Wilmington hotel is smoke free.

  • 180 guestrooms or units
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wilmington, DE (ZWI-Wilmington Train Station) (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

The Westin Wilmington offers 180 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Wilmington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

River Rock Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Lobby Lounge - This cocktail bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby
  • Golfing nearby
  • Sailing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Weight limit: 40 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 15 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Wilmington
  • Wilmington Westin
  • Westin Wilmington Hotel
  • The Westin Wilmington Hotel
  • The Westin Wilmington Wilmington
  • The Westin Wilmington Hotel Wilmington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/Wilmington-Hotels-The-Westin-Wilmington.h7415754-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Wilmington-Hotels-The-Westin-Wilmington.h7415754-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Wilmington-Hotels-The-Westin-Wilmington.h7415754-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.