Book a hotel near Whitetail Ridge Ski Area, Sparta

"Pool was closed. No warning about it being closed. Was told it said on the website that it was closed. Didn't look at the website, just looked on hotel com. "

"Great staff, clean rooms, clean pool area and all facilities."

"I checked in just before 8:00 PM during a 33-hour road trip with the goal of getting a full night of rest. At approximately 3:00 AM, I was awakened by a rat in my room. It was eating my dog’s food and stuffing the food inside my shoes next to the bed. This was a serious sanitation and safety issue, not a minor inconvenience. I was moved to another room, but I was unable to sleep afterward due to concern about additional rodents. The room was also very cold upon arrival, and the overall cleanliness was concerning. The sheets and towels were visibly stained, which added to the discomfort and lack of confidence in the property’s standards. I requested a refund. Property management did not respond to my calls or email. Corporate Guest Relations offered points toward a future stay, which I declined. They have since closed the case without issuing a refund. What is most disappointing is how poorly this situation was handled. Finding a rat in a guest room is unacceptable, and the lack of accountability and meaningful resolution makes it worse. Travelers should be aware of this experience when considering a stay here."

"Great service"

"The sheets has someone’s hair on them. The TV didn’t work. The bathroom light flickered. "

"The stay was perfect for our weekend getaway! It had updated kitchen amenities, the hot tub was clean and ready for use and had a wide variety of board games. Would definitely come back again! "