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Regal Palms Resort

5.0 star property
5-star eco-certified motel in Glenholme

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Photo gallery for Regal Palms Resort

Courtyard
Aerial view
Exterior detail
Interior entrance
Luxury Studio Suite | Private kitchen | Microwave, coffee/tea maker, electric kettle, toaster

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Gym
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
350 Fenton Street, Rotorua, 3010
  • Whakarewarewa: The Living Maori Village
    ‪10 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪16 min walk‬
  • Polynesian Spa
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Luxury Apartment, 2 Bedrooms

Flat-screen TV

Luxury Apartment, 2 Bedrooms

  • 915 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Luxury Apartment, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Apartment, 1 King Bed with Sofa bed

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Studio Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 3 Bedrooms

Luxury Apartment, 3 Bedrooms | Living area | Flat-screen TV

Luxury Apartment, 3 Bedrooms

  • 1399 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Superior Room, 1 Bedroom

Flat-screen TV

Superior Room, 1 Bedroom

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Studio

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Twin Room

  • 441 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Apartment, 2 Bedrooms

  • 915 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Superior Suite, 2 Bedrooms

Flat-screen TV

Superior Suite, 2 Bedrooms

  • 861 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

About the neighborhood

Rotorua

Glenholme stay.Within a 15-minute walk of this Glenholme motel, you'll find Rotorua Golf Club and Whakarewarewa: The Living Maori Village. Also, Racing Rotorua is within half a mile (1 km) and Whakarewarewa Thermal Reserve is within 2 miles (3 km).
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What's nearby

  • Whakarewarewa: The Living Maori Village - 10 min walk - 0.6 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute - 20 min walk - 1.1 miles
  • Rotorua Central Mall - 2 min drive - 1.3 miles
  • Polynesian Spa - 3 min drive - 1.6 miles
  • Redwoods Whakarewarewa Forest - 7 min drive - 1.9 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬17 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Shadehouse Cafe - ‬17 min walk
  • ‪Pantry D'or - ‬11 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Regal Palms Resort

5-star eco-certified motel in Glenholme
Regal Palms Resort offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Barbecue grills, tour/ticket assistance, and a garden are also featured at the eco-certified Regal Palms Resort. Self parking is free.

This 5-star Rotorua motel is smoke free.

  • 70 guestrooms or units
  • Built in 2001
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room
Regal Palms Resort offers 70 air-conditioned accommodations with indoor private hot tubs and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Frequently asked questions

How close is Regal Palms Resort to the airport?

Regal Palms Resort is 5.5 mi (10-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Regal Palms Resort?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Regal Palms Resort on May 22, 2025 start from $127.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Regal Palms Resort have an airport shuttle?

Airport shuttle services are not available at Regal Palms Resort.

Does Regal Palms Resort offer free breakfast?

Regal Palms Resort does not offer free breakfast.

Is there a casino at Regal Palms Resort?

No, there is no casino at this motel.

What time is check-in at Regal Palms Resort?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Regal Palms Resort?

This motel offers free self parking.

Does Regal Palms Resort have a pool?

Regal Palms Resort features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Regal Palms Resort have a spa?

There are no spa services available at this motel.

How close is Regal Palms Resort to downtown Rotorua?

Regal Palms Resort is 1.2 mi away from Rotorua.

Regal Palms Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 700 out of 989 reviews
Rating 8 - Good. 249 out of 989 reviews
Rating 6 - Okay. 32 out of 989 reviews
Rating 4 - Poor. 2 out of 989 reviews
Rating 2 - Terrible. 6 out of 989 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jeannine, Ozona

Stayed 2 nights in Feb 2025

10/10 Excellent

Glynnis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely place, fabulous amenities, ideal for families. Staff super friendly and helpful. Room superb, lovely comfortable bed very clean and spacious with great bathroom with toileteries and nice towels provided. Laundry was handy with iron provided in the room. Was very quoet, had an excellent nights sleep.
Stayed 1 night in Feb 2025

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A clean upscale motel style property with extra large rooms. Tile floors are treacherously slippery.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will recommend to all!

It was only for one night & we loved it!
Stayed 1 night in Feb 2025

6/10 Okay

Priti, Ellicott City

Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very spacious and comfortable room - I would love to come back to Rotorua and would definetly stay at Regal Palms again
Stayed 2 nights in Jan 2025

8/10 Good

Lenka, Summerside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Ryan

Traveled with partner
Liked: Staff & service, amenities
Our room had a leak somewhere so the rain soaked about 1/3 of the carpet. There were a few minor cleanliness issues, but the front desk was great and breakfast was really nice. Property felt a little dated, room was small.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Comfortable. Great service. Quiet.
Stayed 2 nights in Feb 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location. The facility was great just wish there was good in the resort and stayed opens longer.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and fairly priced hotel close to restaurants, shops and various activities to do in the area. Keep in mind there might be a sulfur smell in the air that is due to thermal activity in Rotorua. Other than that it’s a very nice experience.
Stayed 2 nights in Feb 2025

8/10 Good

Kurt T

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Restaurant closed so a bit of a walk for options.
Stayed 2 nights in Jan 2025

8/10 Good

sarah

Stayed 1 night in Jan 2025

6/10 Okay

Thibaut

Average, a bit noisy and unusable Wifi

Our room was close to the 'entertainment' area, where the pool, mini golf, etc. are located. So it was quite noisy outside of our room, some days until past 9pm. We were normally at our room past 5-6pm. We were quite tired from hikes and this was not ideal for us as we needed quiet to rest and sleep. Air conditioning was pretty decent. We weren't able to turn on the washroom lights without triggering the fan which in turn was bringing in the sulphur smell from the outside (common in Rotorua). We ended up not using the lights in the washrooms to prevent that. The WIFI was pretty much unusable! We told them; nothing they could do about it at the time. So be warned it's very bad. The room cleanness of the room was average I'd say. Things in the room look pretty old/used. Overall, very average motel. Nothing special or fancy. We didn't think this place was worth the money we paid for.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ramsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regal Palms was wonderful - nice staff, well equipped rooms and great facilities. We particularly enjoyed the heated pool!
Stayed 2 nights in Jan 2025

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

larry

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our stay was great very nice a excellent place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had a pleasant stay here. Great extra amenities, especially if you are travelling with children. Novel having a bath (unfortunately spa function didn’t work) in the bedroom. Heated floor in bathroom was a bonus. Wouldn’t recommend if you prefer a dark sleeping environment.
Stayed 3 nights in Jan 2025

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Corrine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment which was clean and spacious. The kitchen was well stocked and beds were really comfortable. Ample parking within the grounds and a short drive into town. We spent time in the heated pool and enjoyed the on-site mini golf and tennis. Highly recommended this accommodation.
Stayed 2 nights in Jan 2025

8/10 Good

Julia

Traveled with partner
A large studio unit, well equipped bathroom, with a large spa bath.
Stayed 2 nights in Jan 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024