See all properties

ASURE Cleveland Rotorua

Property class: 3
3-star motel in Koutu

Choose dates to view prices

Photo gallery for ASURE Cleveland Rotorua

A swimming pool with palm trees and a stone wall in the background.
A modern kitchen with white cabinetry, a built-in island, and a dining area with a wooden table and white chairs.
A modern kitchen with white cabinets, a stainless steel range hood, a built-in oven, and a black countertop.
A bedroom with a bed, bedside table, lamp, and a dresser.
A modern kitchen with white cabinetry, a built-in microwave, a stainless steel refrigerator, and a window with a view of greenery and mountains.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010
  • Place, Kuirau Park
    ‪5 min walk‬
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Eat Street
    ‪18 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪15 min drive‬

Room options

View all photos for Budget Studio

A hotel room with a large bed, two bedside tables, a window with curtains, and a white tiled wall.

Budget Studio

9.0 out of 10
Wonderful
(19 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for 1 Bedroom Apartment

A room with a bed, a green sofa, a window with curtains, a door, and a radiator.

1 Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Apartment

A living room with a TV, red sofas, a dining table, and a large window with curtains.

2 Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for 3 Bedroom Cottage

A modern living room with two blue sofas, a chandelier, and a kitchen in the background.

3 Bedroom Cottage

9.0 out of 10
Wonderful
(2 reviews)
  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bunk Bed and 1 Double Bed
  • Free WiFi

View all photos for Family 2 Bedroom Apartment

A room with two beds, a desk, and a window with curtains.

Family 2 Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds
  • Free WiFi

View all photos for Pool View 2 Bedroom Apartment

A room with a bed, a window with curtains, and an air conditioning unit.

Pool View 2 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Family Apartment

A living room with a flat-screen TV, a wooden TV stand, a dining table with chairs, and a sofa.

1 Bedroom Family Apartment

  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Studio

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Studio

9.2 out of 10
Wonderful
(17 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for 1 Bedroom Family Apartment

A bedroom with two beds, a window with curtains, a bedside table with a lamp, and a wall-mounted light.

1 Bedroom Family Apartment

  • Sleeps 5
  • Free WiFi

View all photos for Family 2 Bedroom Apartment

A hotel room with two beds, a window with sheer curtains, and a small bedside table.

Family 2 Bedroom Apartment

  • Sleeps 8
  • Free WiFi

View all photos for Pool View 2 Bedroom Apartment

A hotel room with two beds, a window with sheer curtains, and a small bedside table.

Pool View 2 Bedroom Apartment

  • Sleeps 4
  • Free WiFi

View all photos for Accessible Deluxe Studio

A hotel room with a bed, a chair, a TV, and a window with curtains.

Accessible Deluxe Studio

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Rotorua

Koutu stay.Within a 10-minute walk of this Koutu motel, you'll find Kuirau Park and Tribal Lights Cultural Theatre. Lake Rotorua and Rotorua Hospital are also within half a mile (1 km).
View more Motels in RotoruaOpens in a new window

What's nearby

  • Kuirau Park - 5 min walk - 0.3 miles
  • Lake Rotorua - 8 min walk - 0.5 miles
  • Eat Street - 18 min walk - 1.0 mile
  • Rotorua Central Mall - 3 min drive - 1.4 miles
  • Polynesian Spa - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Taco Bell - ‬19 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬10 min walk
  • ‪Scope - ‬3 min drive
  • ‪Izumi Japanese Restaurant - ‬13 min walk
  • ‪CBK Craft Bar & Kitchen - ‬17 min walk

About this property

ASURE Cleveland Rotorua

3-star motel in Koutu
ASURE Cleveland Rotorua offers its guests hot springs, an outdoor pool, and a hot tub. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at ASURE Cleveland Rotorua. Free self parking is available.

This 3-star Rotorua motel is smoke free.

  • 31 guestrooms or units
  • 2 levels
  • 4 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
ASURE Cleveland Rotorua offers 31 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Rotorua motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 42-inch flat-screen televisions come with digital channels. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided once per stay.

There are 2 hot springs open between 7:00 AM and 9:00 PM.

Similar properties

Room
Alpin Motel & Conference Centre
Whakarewarewa
  • Pool
  • Hot tub
  • Kitchen
  • Parking included
4.3 out of 5, Excellent, 635 reviews
$73 nightly
The price is $83
Aug 24 - Aug 25
Total with taxes and fees
Alpin Motel & Conference Centre

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children

Things to do

  • 2 hot springs
  • Hot tub
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 19.50 for adults and NZD 19.50 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Hot springs access available from 7:00 AM to 9:00 PM.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

How close is ASURE Cleveland Rotorua to the airport?

ASURE Cleveland Rotorua is 6.9 mi (16-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at ASURE Cleveland Rotorua?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at ASURE Cleveland Rotorua on Aug 23, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ASURE Cleveland Rotorua have an airport shuttle?

Airport shuttle services are not available at ASURE Cleveland Rotorua.

Does ASURE Cleveland Rotorua offer free breakfast?

Free breakfast isn’t provided at ASURE Cleveland Rotorua, but continental breakfast is offered for a fee of NZD 19.50 for adults and NZD 19.50 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at ASURE Cleveland Rotorua?

No, there is no casino at this motel.

What time is check-in at ASURE Cleveland Rotorua?

Check-in start time: 2 PM; Check-in end time: 6:00 PM.

Is there free parking at ASURE Cleveland Rotorua?

This motel offers free self parking.

Does ASURE Cleveland Rotorua have a pool?

ASURE Cleveland Rotorua features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does ASURE Cleveland Rotorua have a spa?

There are no spa services available at this motel.

How close is ASURE Cleveland Rotorua to downtown Rotorua?

ASURE Cleveland Rotorua is 0.9 mi away from Rotorua.

ASURE Cleveland Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 257 out of 472 reviews
Rating 8 - Good. 156 out of 472 reviews
Rating 6 - Okay. 40 out of 472 reviews
Rating 4 - Poor. 13 out of 472 reviews
Rating 2 - Terrible. 6 out of 472 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anna

Liked: Amenities
Great accommodation, would highly recommend staying here!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable…very friendly supportive staff….great for families withthe big pool,trampoline.We enjoyed our stay for a weekend in Rotorua.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Lovely warm pool.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great facilities. The beds and pillows are the most comfortable I've ever had
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rasmus Astrup

Liked: Cleanliness, staff & service, amenities
Excellent service from the staff that went the extra mile to make our stay comfortable!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Shanlin

Liked: Cleanliness, amenities, property conditions & facilities
Love the stay, Nice pool and spa, staff are nice, additional service on bike storage is great, thanks.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and lovely staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Joel

Great staff, enjoyed the mineral hot spa.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ann Marie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, geo-thermal pools were awesome
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Samuel Peter

Liked: Cleanliness, staff & service, amenities
Wonderful staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kerenapu

Liked: Staff & service, property conditions & facilities
Amazing stay definitely stay again !!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

ronald

Liked: Cleanliness, property conditions & facilities
Room was spotless and in great condition. The staff we friendly & helpful
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Nanisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean ans staff was very good wirh theor services. Strongly recommend to others. Location is very convenient to shops and restaurants.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Motel in secure compound. Rooms with all mod cons and swimming pool and laundry on site. Friendly staff
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness
Loved the bed & pillows.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and friendly staff made for a very pleasant stay.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, room comfort
Easy check-in. Easy parking. Great facilities for everyone. Kids had a great time and we all enjoyed it. Good location too.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Super friends staff and clean rooms. The outdoor heated pool is just fabulous and so are the thermal spas. Thanks so much
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Scotty

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities, very clean and comfortable awesome pool
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent motel, we really enjoyed our stay
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Crispin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools. Quick drive or short walk to the centre. Lovely staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect place for my family of 5. We could have slept 7 in our family unit if we needed to! It was clean, comfy, and affordable!
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

MATTHEW

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
-receptionist excellent -parking excellent -very clean - MINERAL BATH COLD AND SMALL
Stayed 1 night in Jan 2026