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Hideaway of Rotorua

4.0 star property
4-star motel near Skyline Rotorua

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Photo gallery for Hideaway of Rotorua

Garden
Family Room | Premium bedding, in-room safe, individually furnished, soundproofing
Classic Apartment, 2 Bedrooms | Living area | 32-inch plasma TV with digital channels, TV
Exterior
Children's play area - outdoor

Popular amenities

  • Pet friendly
  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
436 Ngongotaha Road, Rotorua, 3015
  • Mitai Maori Village
    ‪18 min walk‬
  • Rainbow Springs Kiwi Wildlife Park
    ‪20 min walk‬
  • Skyline Rotorua
    ‪2 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch plasma TV with digital channels, TV

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 699 sq ft
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, individually furnished, soundproofing

Family Room

9.8 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe King Studio

Premium bedding, in-room safe, individually furnished, soundproofing

Deluxe King Studio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Large 2 Bedrooms Apartment

Large 2 Bedrooms Apartment | Premium bedding, in-room safe, individually furnished, soundproofing

Large 2 Bedrooms Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 807 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Deluxe Family Room with Spa Bath

Deluxe Family Room with Spa Bath | Living area | 32-inch plasma TV with digital channels, TV

Deluxe Family Room with Spa Bath

9.0 out of 10
Wonderful
(6 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Apartment, 2 Bedrooms

Classic Apartment, 2 Bedrooms | Premium bedding, in-room safe, individually furnished, soundproofing

Classic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 839 sq ft
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio | Premium bedding, in-room safe, individually furnished, soundproofing

Standard Studio

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard 1 Bedroom Apartment

Standard 1 Bedroom Apartment | Living area | 32-inch plasma TV with digital channels, TV

Standard 1 Bedroom Apartment

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Rotorua

Fairy Springs stay.Within a 15-minute walk of this Fairy Springs motel, you'll find Ogo and Mitai Maori Village. Rainbow Springs Kiwi Wildlife Park and Skyline Rotorua are also within 2 miles (3 km).
View more Motels in RotoruaOpens in a new window

What's nearby

  • Mitai Maori Village - 18 min walk - 1.0 mile
  • Rainbow Springs Kiwi Wildlife Park - 20 min walk - 1.1 miles
  • Skyline Rotorua - 2 min drive - 1.4 miles
  • Eat Street - 8 min drive - 3.8 miles
  • Polynesian Spa - 9 min drive - 4.9 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 21 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Wendy’S - ‬3 min drive
  • ‪Gold Star Bakery - ‬5 min drive
  • ‪Burgerfuel - ‬2 min drive
  • ‪Kfc - ‬3 min drive

About this property

Hideaway of Rotorua

4-star motel near Skyline Rotorua
As a guest of Hideaway of Rotorua, you'll find a library, a terrace, and barbecue grills. Public spaces have free WiFi and wired Internet. Hideaway of Rotorua also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This 4-star Rotorua motel is smoke free.

  • 14 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Hideaway of Rotorua offers 14 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with digital channels. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site

Things to do

  • Library
  • Playground

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch plasma TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Individual furnishings
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: NZD 30 per accommodation, per stay
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: NZD 15 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

436 Rotorua Hideaway
436 Rotorua Hideaway Lodge
Rotorua Hideaway
Rotorua Hideaway Lodge
Hideaway of Rotorua Motel
Hideaway of Rotorua Rotorua
Hideaway of Rotorua Motel Rotorua

Frequently asked questions

How close is Hideaway of Rotorua to the airport?

Hideaway of Rotorua is 9.6 mi (21-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

Does Hideaway of Rotorua have an airport shuttle?

Airport shuttle services are not available at Hideaway of Rotorua.

Does Hideaway of Rotorua offer free breakfast?

Hideaway of Rotorua does not offer free breakfast.

Is there a casino at Hideaway of Rotorua?

No, there is no casino at this motel.

What time is check-in at Hideaway of Rotorua?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Hideaway of Rotorua?

This motel offers free self parking and extended parking.

Does Hideaway of Rotorua have a pool?

Hideaway of Rotorua does not have a pool.

Does Hideaway of Rotorua have a spa?

There are no spa services available at this motel.

How close is Hideaway of Rotorua to downtown Rotorua?

Hideaway of Rotorua is 3.4 mi away from Rotorua.

Hideaway of Rotorua Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 255 reviews
Rating 8 - Good. 97 out of 255 reviews
Rating 6 - Okay. 12 out of 255 reviews
Rating 4 - Poor. 2 out of 255 reviews
Rating 2 - Terrible. 4 out of 255 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Mar 2025

2/10 Terrible

Winnie

Traveled with family
Disliked: Staff & service

Terrible, dishonest, management

Management here are completely unreasonable and dishonest. After our first night here, which was fine, I approached the hotel manager for room service and, after ignoring my request, he asked us to leave in exchange for a refund when I became upset that he wasn't listening. I have two small children and was initially alarmed that he would even suggest us to leave over a simple request for our room to be serviced, which the lodge manual in the room specifically says is done daily. Then, he brings the room service lady over and, instead of doing a quick service, she blames my husband for not asking for the room to be serviced when she came into the room earlier and handed him towels (we assumed she'd come back later when we were gone). At this point, it was clear to me that they weren't going to service the room, which is upsetting, but not the end of the world albeit inconvenient and not in line with the service agreement in their room. However, I no longer felt safe staying there as they kept insisting we did something wrong, even though we didn't. So, I took him up on the offer to leave for our money back, which he obviously agreed to as it was his idea to bring with. However, when we put the refund request in, our refund was repeatedly refused by the hotel for a different reason each time.
Stayed 5 nights in Mar 2025

10/10 Excellent

miguel angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind. All facilities clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Danny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and location. Kids loved it - place so clean and beds super comfy. Animals and playground a hit and gave our kids much to do during our downtime. The location was close to all activities and amenities. Highly recommended.
Stayed 4 nights in Mar 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Bettina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, and clean rooms. There was a little bit of road noise at night, but we were otherwise comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fulbert, Nipomo

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
This is so far our favorite motel in New Zealand (out of 5 motels and 1 hotel). Perfect if you have kids. Rooms are very new, the Internet is also the fastest so far. Would love to come back and stay a few days.
Stayed 1 night in Feb 2025

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed clean tidy and quiet
Stayed 3 nights in Feb 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, clean rooms, everything you need. Loved the farm in the morning to go see the animals. Easy check in, parking right outside your room.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, well appointed, quiet, none of Rotorua sulphur odour. Bathroom especially nice, beds comfortable, small but well laid out kitchen area. Access via busy main road, egress onto it requires patience.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the newer units to be southern end of the complex. Room was mostly clean, but previous guests have damaged some soft furnishings and paintwork - not detrimental t our trip but once noticed hard not to… this accommodation s away from the traditional hotel precinct of Rotorua BUT this a a good thing if you have hired a car - and the Skulne gondola and other attractions are a relatively short walk away. We’d stay again next time we are in NZ!
Stayed 6 nights in Jan 2025

8/10 Good

Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location with proximity to Rotorua main attractions. Great for family to stay and great staying for family.
Stayed 2 nights in Jan 2025

8/10 Good

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in family room for 5. Older style unit. ves: Clean, comfortable and quiet overnight stay. Facilities were nice both inside and surrounding (alpacas, sheep, playground). -ves: One tiny bottle of shampoo and body wash not enough for a family. 5th person only has a bed sheet for the sofa bed so need to ask for a blanket and top sheet. No pillow available even though you pay extra for 5th person. Reception not really pro-active or helpful. Ideal for young families (2 kids) or groups of 4 or less.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place! Loved petting the farm animals on the property with Alpacas and Sheep. They have an onsite laundry and a fully equipped kitchen as well.
Stayed 1 night in Dec 2024

8/10 Good

MICHAEL

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quiet but waited to long for office to open up we had many people waiting to book in and office was closed when it was suppose to be open
Stayed 2 nights in Dec 2024

8/10 Good

NITIN

Liked: Cleanliness, staff & service, property conditions & facilities
Pros : Nice place to stay and cover Rotorua. Cons : old and need upgrade to building
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy to find. Back of the main highway and away from the hustle and bustle of town. Staff was friendly and the facilities were spot on
Stayed 1 night in Dec 2024

6/10 Okay

BERT

Liked: Cleanliness, property conditions & facilities
Easy to find. Easy to access.
Stayed 1 night in Nov 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely modern apartments, responsive helpful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 4 nights and found it to be a great base to travel to various sites in the area.
Stayed 4 nights in Nov 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious 2 bedroom unit, very comfy beds. Only downside was there was no milk given for the tea & coffee & the guest laundry was hard to access due to housekeeping using it. Playground for kids was good & they have alpacas right out the front.
Stayed 5 nights in Nov 2024

10/10 Excellent

Selena

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds
Stayed 2 nights in Nov 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024