For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
You'll be within half a mile (1 km) of NYCB Theatre at Westbury and 2 miles (3 km) of Cantiague Park with a stay here. The Space at Westbury and Broadway Mall are also within 3 miles (5 km).
Luxury amenities
A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and free valet parking. Enjoy the indoor pool and perks like free self parking and a free area shuttle.
Free Internet, comfy beds
Featuring conveniences like refrigerators and microwaves, the 116 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include pillowtop beds, iPod docks, and 24-hour room service.
Viana Hotel & Spa ratings based on 7 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Viana Hotel & Spa
Everyone (5)Couples (1)Family (2)
5 out of 5
Great service
Posted by a verified traveler on Sep 5, 2020
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Comment from Hotel Management
Sep 6, 2020
by Takir R. - General Manager
Thank you for your stellar review. We look forward to providing your next excellent stay soon.
5 out of 5
Nice, friendly staff, great food at Marco Polos, room was comfortable and very clean!
Posted by a verified traveler on Nov 12, 2019
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Comment from Hotel Management
Nov 12, 2019
by Takir Rafiq General Manager
We are happy to hear you enjoyed your stay. From the friendly service to the great tasting food in Marco Polo. We hope to see you soon!
4 out of 5
it was ok. I would recommend it for a night or 2. The pool is very small with a capacity of 2 people.
Posted by a verified traveler on Jul 13, 2019
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Comment from Hotel Management
Jul 13, 2019
by Takir Rafiq General Manager
We are sorry to hear that you were less than thrilled about the size of the pool. Unfortunately our pool is more for exercising rather than for recreational use. We hope that you enjoyed the rest of the amenities we have to offer. We also hope that the customer service was second to none. Thank you for your patronage.
5 out of 5
The staff was wonderful, service was great and the location is perfect for travel to the city or out East and a few mins away from the train station.
the only dislike is the shower hot water did not get very hot especially during this time of the year when its still cold outside.
Posted by Greg, from Florida, US on Apr 6, 2019
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4 out of 5
Posted by a verified traveler on Dec 26, 2018
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Comment from Hotel Management
Dec 26, 2018
by Takir R. - General Manager
Thank you for your excellent feedback of the Viana Hotel and Spa. We hope you enjoyed your stay and that you were treated to the excellent customer service we are known for.
My staff and I look forward to welcoming you back again soon.
Thank You,
5 out of 5
My girlfriend and i booked this hotel because of it proximity to Westbury music fair and its rating. Attended the daughtry concert sat night and wanted to indulge without the ride home after. We couldnt have been happier with the hotel and its staff. The room was clean and updated nicely. My gf would've liked a mirror in the living area to put makeup on and ck her outfit but thats minor. We decided to stay within the hotel and had pre concert drinks at the bar and dinner at marco polos. The staff was awesome and worked very hard at making sure everyone was well taken care of. Christine at the bar was awesome and very helpful. Have to say the filet mignon might have been the best ive ever had! Im a filet mignon guy and order it well done...that always gets a wide eyed response from tue waiter or chef! Thats the way i like it and if its cooked rt it is amazing! chef Paul was outstanding!! He couldnt have cooked it any closer to perfection!!! Hard working man who knows how to do his job and do it well!! Joey the porter/shuttle driver driver was also very accomodating! Instead of us walking down that long entrance into westbury parking lot he offered the shuttle to anyone at the hotel attending the concert. Needless to say i think half the hotel was attending the concert so it was almost like a pre and post concert party at the bar! We will definitely stay at the hotel again for our next show at the music fair!
Posted by a verified traveler on Mar 26, 2018
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Comment from Hotel Management
Apr 23, 2018
by Takir R. - General Manager
Thank you for your stellar review of the Viana Hotel and Spa. We are thrilled to see that you and your girlfriend enjoyed a five-star experience with us from beginning to end.
We hope that you were treated to the excellent customer service that we are known for. Our staff strive to assure each guest enjoys a home away from home experience. They are there to answer any questions and anticipate anything our guests may need to enjoy a memorable experience. We are happy to pass along your kudos to Christine, Paul and the rest of the staff.
Thank you for dining with us at Marco Polo's restaurant. Our Chef has prepared a wonderful menu of Asian, Italian and fusion dishes for our guests to enjoy. There is something for every palate. We are glad to hear that you and your girlfriend enjoyed your experience.
We look forward to welcoming you back for another memorable stay the next time you are in the area. Until then.
Thank You,
5 out of 5
Very nice hotel.
From the moment of arrival, I was warmly greeted by Louis, the Valet, to departure, all the staff members were exceptional. Breakfast was great. Omelet was well made and delicious. Parking, most convenient.
Posted by Karen , from Orlando, FL on Sep 23, 2015
Viana Hotel & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A 24-hour fitness center, a sauna, and tour/ticket assistance are also featured at the luxury Viana Hotel & Spa. Free self parking and valet parking are available. This 4-star Westbury hotel is smoke free.
1 building
116 guestrooms or units
4 levels
3000 sq ft of conference space
279 sq m of conference space
Built in 2010
Dining venue
Bar or lounge
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Car service
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Gift shop
Beauty salon
Fireplace in lobby
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Free area shuttle
Arcade/game room
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
, Free valet parking
Transport
Airport: John F. Kennedy Intl. Airport (JFK) (36.5 km / 22.7 mi)
Train station: Westbury Station (4.1 km / 2.6 mi)
Property shuttles: Free area shuttle
Parking: Free valet parking and self parking
Room Amenities
Viana Hotel & Spa offers 116 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Pillowtop beds
IPod dock
In-room dining (24 hours)
HD television
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Microwave
Coffee maker
Frette Italian linens
Hypo-allergenic bedding
Pillow options
Bathtub or shower
Housekeeping (daily)
Nightly turndown service
Local calls (free)
Hair dryer
Laptop safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Toothbrush and toothpaste available
Food & Drink
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Marco Polo - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golf lessons available nearby
Skydiving nearby
Golfing nearby
Spa Services
Viana Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open select days. Guests under 18 years old are not allowed in the spa.
Number of treatment rooms 5
Couples treatment rooms
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Sauna in spa
Prenatal massage
Steam room in spa
Minimum age to access spa is 18
Sports massage
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Pool hoist on site
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Wheelchair-accessible van parking
Braille or raised signage
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 1:00 AM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 15.0 per night.
Pet Policy
Pets: USD 35.00 per pet, per day, plus a deposit of USD 200.00 per stay
Only dogs are allowed
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Service animals are allowed
Service animals are exempt from fees/restrictions
Credit card pre-authorization
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for dinner
Debit cards
gap period enforced between guest stays 48 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: USD 5 for adults and USD 5 for children (approximately)
Pet deposit: USD 200.00 per stay
Pet fee: USD 35.00 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel Viana
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana Hotel & Spa Hotel
Viana Hotel & Spa Westbury
Viana Hotel & Spa Hotel Westbury
Viana Hotel Spa
Westbury Viana Hotel & Spa Hotel
Hotel Viana Hotel & Spa
Viana Hotel & Spa Westbury
Viana Hotel Westbury
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana
Viana & Spa Westbury
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions
Viana Hotel & Spa is home to Marco Polo, which features brunch.
This hotel offers free self parking and valet parking.
Viana Hotel & Spa is 22.7 mi (27-min drive) away from the New York, NY (JFK-John F. Kennedy Intl.) airport, the closest popular airport to the property.
Viana Hotel & Spa features an indoor pool.
This hotel is 9 mi (14-min drive) from Bar Beach and 10.8 mi (15-min drive) from PWEA Beach. Don't forget your sunscreen!
Pamper yourself with a day at Viana Spa, where you can enjoy deep-tissue massages, body wraps, and aromatherapy.
Viana Hotel & Spa offers free continental breakfast every day from 7:00 AM to 10:30 AM.
Check-in is from 3:00 PM - 1:00 AM.
Airport shuttle services are not available at Viana Hotel & Spa.
No, there is no casino at this hotel, but Opus Casino Cruise Lines (17-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
