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Cassandra Hotel

2.0 star property
Hotel near Metropolis at Metrotown in Vancouver

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Photo gallery for Cassandra Hotel

Superior Room, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board
Luxury Studio, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board
Luxury Room, 1 King Bed | Living area | 36-inch flat-screen TV with cable channels, TV
Superior Room, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board
Reception

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
3075 Kingsway, Vancouver, BC, V5R5J8
  • Place, Norquay Park
    ‪10 min walk‬
  • Place, Central Park
    ‪17 min walk‬
  • Place, Burnaby Hospital
    ‪4 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Luxury Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Vancouver

City center stay.Your stay at this East Vancouver hotel places you within 2 miles (3 km) of Burnaby Hospital and Crystal Mall. Metropolis at Metrotown and British Columbia Institute of Technology are also within 3 miles (5 km).

What's nearby

  • Norquay Park - 10 min walk - 0.6 miles
  • Central Park - 17 min walk - 0.9 miles
  • Swangard Stadium - 19 min walk - 1.0 mile
  • Burnaby Hospital - 4 min drive - 1.5 miles
  • John Hendry Park - 5 min drive - 1.8 miles

Getting around

  • Joyce-Collingwood Station - 10 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 15 min drive
  • Vancouver Intl. Airport (YVR) - 27 min drive

Restaurants

  • ‪Dairy Queen - ‬5 min walk
  • ‪Bubble World - ‬7 min walk
  • ‪Milk & Sugar Café - ‬6 min walk
  • ‪CoCo Fresh Tea & Juice Vancouver - ‬4 min walk
  • ‪Gold Train Express - ‬6 min walk

About this property

Cassandra Hotel

Hotel near Metropolis at Metrotown in Vancouver
As a guest of Cassandra Hotel, you'll find a fitness center, a vending machine, and multilingual staff. Public spaces have free WiFi. The business-friendly Cassandra Hotel also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available.

This Vancouver hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site
Cassandra Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited onsite self parking

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • 36-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: CAD 50
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50

Special check-in instructions

The front desk is open daily from 4:00 PM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 25-117725

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Cassandra Hotel
Cassandra Hotel Vancouver
Cassandra Vancouver
Hotel Cassandra
Cassandra Hotel Hotel
Cassandra Hotel Vancouver
Cassandra Hotel Hotel Vancouver

Frequently asked questions

How close is Cassandra Hotel to the airport?

Cassandra Hotel is 6.3 mi (28-min drive) away from the Vancouver Harbour Flight Centre (CXH) airport, the closest popular airport to the property.

Does Cassandra Hotel have an airport shuttle?

Airport shuttle services are not available at Cassandra Hotel.

How close is Cassandra Hotel to the beach?

This hotel is 5.9 mi (28-min drive) from Sunset Beach and 6.5 mi (14-min drive) from English Bay Beach. Don't forget your sunscreen!

Does Cassandra Hotel offer free breakfast?

Cassandra Hotel does not offer free breakfast.

Is there a casino at Cassandra Hotel?

No, there is no casino at this hotel, but Grand Villa Casino Hotel and Conference Centre (6-min drive) and Great Canadian Casino at the Holiday Inn (9-min drive) are nearby.

What time is check-in at Cassandra Hotel?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Early check-in costs CAD 50 (subject to availability).

Is there free parking at Cassandra Hotel?

This hotel offers free self parking. Extended parking is available for a fee.

Does Cassandra Hotel have a pool?

Cassandra Hotel does not have a pool.

Does Cassandra Hotel have a spa?

There are no spa services available at this hotel.

How close is Cassandra Hotel to downtown Vancouver?

Cassandra Hotel is 4.9 mi away from Vancouver.

Cassandra Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 166 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 224 out of 1001 reviews
Rating 4 - Poor. 189 out of 1001 reviews
Rating 2 - Terrible. 230 out of 1001 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

5.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and very helpful, especially when we had problems with the WiFi. The room was clean and well presented. Once the refurbishment is completed I am sure the property will look absolutely fantastic.
Stayed 7 nights in Sep 2025

10/10 Excellent

Declan, Orangeville

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and the staff were very friendly and helpful.
Stayed 1 night in Sep 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Donna Mae

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

4/10 Poor

Dawn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the limited essentials like coffee, sugar & cream! We love our coffee but was only allowed one pack (2 very weak cups) a day
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Stayed 1 night in Aug 2025

4/10 Poor

Robert

Disliked: Property conditions & facilities

Hotel website description is over-stated

Way over-priced. Hotel was taking advantage of Air Canada strile and raised rates exorbitantly. This is a one-star hotel, in an out-of-the way location.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Choose this place!

Handra was absolutely an amazing host and front desk receptionist. She was so friendly and welcoming and showed us everything we needed to know. She even gave us recommendations for local restaurants. The room was so clean and comfortable. Highly recommend this place and we hope to come back!
Stayed 1 night in Aug 2025

10/10 Excellent

Eduardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
They have a very accommodating and helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timoteus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Joselyn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Great service , and staff was friendly .
Stayed 1 night in Jul 2025

2/10 Terrible

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is not how it is currently advertised. The whole building is a construction site, with plastic coverings over doors and halls. The carpet is covered with protective plastic. They are doing a major overhaul but have not advertised the fact. My room was in very poor condition - paint chipping off the wall, odd fastenings in the bathroom holding the mirror up. My window looked out onto rubbish below.
Stayed 2 nights in Jul 2025

6/10 Okay

Olena

Liked: Staff & service
There were slightly different expectations.
Stayed 1 night in Jul 2025

10/10 Excellent

Tan

Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, comfortable beds and first hotel I stayed at where the access codes to the rooms and hotel after hours is texted on your phone instead of a physical key card
Stayed 1 night in Jul 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
as basic as it get- lots of broken items, expensive, staff working with broken items
Stayed 5 nights in Jul 2025

10/10 Excellent

Naz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and accommodating
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Stayed 1 night in Jul 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BE ADVISED DO NOT BOOK THIS HOTEL. They are scammers I booked & paid for a room through Expedia & when i got there to check in they said my visa card wouldn't work for their refundable damage deposit. They refused to even run my card & kept insisting i give them a different credit card. They told me that even though I paid for the room they wouldn't give it to me until I gave them a different credit card. So I left & wasn't able to get refunded for my room that I didn't even step foot in. The place looked pretty rundown anyways & I was only going to stay there because of the cheap price, lesson learned.
Stayed 1 night in Jul 2025

6/10 Okay

Travis

Business traveler

Old

Bad bed old bathroom
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Very convenient using the codes instead of keycards. Bed could have been a little softer, but was still able to sleep.
Stayed 2 nights in Jul 2025

8/10 Good

ali

Traveled with family and small children
Liked: Staff & service, amenities
It’s good
Stayed 2 nights in Jul 2025

2/10 Terrible

Melita

Disliked: Property conditions & facilities
Front desk, Handra was very helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lee

Stayed 2 nights in Jun 2025