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Auberge Vancouver Hotel

4-star property
837 West Hastings Street, Vancouver, BC 1-855-201-7819
4.8 out of 5
Exceptional!
See all 4 travelocity Reviews

"Alan at the front desk was amazing in check in! He is a definite asset to your organization. We love your hotel and will definitely be staying here ag ... " More

By a verified traveler on Mon 07 Oct 2019

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Hotel Description

4-star hotel near Canada Place

Oceanside stay

At this Downtown Vancouver hotel, you'll be well placed to visit Canada Place and Canada Place Cruise Ship Terminal, both within a 5-minute walk. Vancouver Waterfront and Vancouver Convention Centre are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a steam room on site, and a 24-hour front desk and a coffee shop are also provided.

Deluxe Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$239* Per night/room Sep 5 - Sep 6

Deluxe Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed with Sofa bed, Harbor View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room Selected at Check-in

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Auberge Vancouver Hotel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Auberge Vancouver Hotel

Everyone (2) Couples (1)
5 out of 5
Alan at the front desk was amazing in check in! He is a definite asset to your organization. We love your hotel and will definitely be staying here again.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 23, 2019 by Auberge Vancouver Hotel

Thank you for choosing The Auberge Vancouver Hotel for your stay. We are glad to hear your valuable feedback relating to your stay with us and we will strive to improve in order to provide a better experience for our guest in the future. We look forward to see you again. Guest services

4 out of 5

review 1

Loved the location of this hotel. We got an upgrade for free, and had the best.view. Room service is needed, and shuttled service to airport, would be a great addition.

Posted by on May 14, 2018

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Comment from Hotel Management

May 15, 2018 by Auberge vancouver Hotel

Thank you for your feedback! we are glad you enjoyed your stay with us!

5 out of 5
Location is wonderful! Staff are outstanding. Overall very impressive.

Posted by on Jun 7, 2017

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5 out of 5
Location scenery

Posted by on Dec 7, 2021

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Comment from Hotel Management

Dec 10, 2021 by guest services

Thank you for your review. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again in the future.

About the Auberge Vancouver Hotel

Location 837 West Hastings Street, Vancouver, BC V6C 1B6

Renovations + Closures

The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:

  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool

Property Features

Auberge Vancouver Hotel offers its guests a health club and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Auberge Vancouver Hotel. For a fee, parking is available. This 4-star Vancouver hotel is smoke free.

  • 59 guestrooms or units
  • 5 levels
  • Built in 1998
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vancouver Waterfront Station (0.3 km / 0.2 mi)
  • Metro station: Waterfront Metro Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Auberge Vancouver Hotel offers 59 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Sitting area
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Auberge Vancouver Hotel has a restaurant on site.

Lions Pub - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a steam room.

Guests under 6 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel's fitness and swimming pool facilities are closed during BC Statutory Holidays.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 48 per night (in/out privileges)
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auberge Hotel
  • Auberge Hotel Vancouver
  • Auberge Vancouver
  • Auberge Vancouver Hotel
  • Hotel Auberge
  • Hotel Auberge Vancouver
  • Vancouver Auberge
  • Auberge Vancouver Hotel Hotel
  • Auberge Vancouver Hotel Vancouver
  • Auberge Vancouver Hotel Hotel Vancouver

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.