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the DOUGLAS, Autograph Collection

5.0 star property
5-star luxury hotel near BC Place Stadium

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Photo gallery for the DOUGLAS, Autograph Collection

Couples treatment rooms, steam room, body treatments, body scrubs
Suite, 1 Bedroom, Non Smoking | Living area | 55-inch LCD TV with satellite channels, TV, Netflix
Suite, 2 Bedrooms, Non Smoking, Fireplace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
2 bars/lounges, brewpub
2 bars/lounges, brewpub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Gym
  • Spa

Explore the area

View in a map
45 Smithe Street, Vancouver, BC, V6B 0R3
  • BC Place Stadium
    ‪1 min walk‬
  • Rogers Arena
    ‪5 min walk‬
  • Stanley Park
    ‪7 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 1194 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (View)

Room, 1 King Bed, Corner (View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Corner (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 381 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)
  • 445 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed (View)

8.0 out of 10
Very good
(5 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 2200 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

Suite, 2 Bedrooms, Non Smoking, Fireplace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, Fireplace

  • 2200 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | 55-inch LCD TV with satellite channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

  • 1850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 340 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Vancouver

Downtown Vancouver stay.Within a 10-minute walk of this Downtown Vancouver hotel, you'll find BC Place Stadium and Rogers Arena. Also, David Lam Park is within half a mile (1 km) and Vancouver Art Gallery is within 2 miles (3 km).

What's nearby

  • BC Place Stadium - 1 min walk - 0.1 miles
  • Rogers Arena - 5 min walk - 0.3 miles
  • Science World - 10 min walk - 0.6 miles
  • Canada Place Cruise Ship Terminal - 19 min walk - 1.0 mile
  • Stanley Park - 7 min drive - 3.0 miles

Getting around

  • Yaletown-Roundhouse Station - 8 min walk
  • Vancouver Waterfront Station - 19 min walk
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Harbour Event Centre - ‬8 min walk
  • ‪Club Orange - ‬6 min walk
  • ‪Honey Salt - ‬2 min walk
  • ‪Terry Fox Plaza - ‬3 min walk
  • ‪Victor - ‬2 min walk

About this property

the DOUGLAS, Autograph Collection

5-star luxury hotel near BC Place Stadium
The DOUGLAS, Autograph Collection offers its guests a full-service spa, a hot tub, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 13 meeting rooms. Event space at this hotel measures 23067 square feet (2143 square meters) and includes a conference center. A casino, a 24-hour fitness center, and spa services are also featured at the luxury the DOUGLAS, Autograph Collection. For a fee, parking is available.

This 5-star Vancouver hotel is smoke free.

  • 188 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 23067 sq ft of conference space
  • 2143 sq m of conference space
  • Built in 2017
  • Casino
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
The DOUGLAS, Autograph Collection offers 188 accommodations with espresso makers and safes. 55-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Vancouver hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Spa by JW has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Spanish

Similar properties

Couples treatment rooms, steam room, body treatments, body wraps

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  • Hot Tub
  • Spa
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,003 reviews
$336 nightly
The price is $401
Aug 31 - Sep 1
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Microwave on request

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 55 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: CAD 40 for adults and CAD 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • 600 slot machines
  • 63 gaming tables
  • Bicycle tours
  • Billiards/pool table
  • Casino (72,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Hot tub
  • Private wine tours
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 78.75 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per day
  • 1.259 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 40 for adults and CAD 40 for children
  • Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
  • Covered self parking fee: CAD 55 per day (in/out privileges)
  • Covered valet parking fee: CAD 65 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 78.75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

Frequently asked questions

How close is the DOUGLAS, Autograph Collection to the airport?

The DOUGLAS, Autograph Collection is 1.6 mi (11-min drive) away from the Vancouver Harbour Flight Centre (CXH) airport, the closest popular airport to the property.

How much does it cost to stay at the DOUGLAS, Autograph Collection?

As of Aug 16, 2025, prices found for a 1-night stay for 2 adults at the DOUGLAS, Autograph Collection on Aug 31, 2025 start from $285.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does the DOUGLAS, Autograph Collection have an airport shuttle?

Airport shuttle services are not available at the DOUGLAS, Autograph Collection.

How close is the DOUGLAS, Autograph Collection to the beach?

This hotel is 2.3 mi (5-min drive) from English Bay Beach and 2.8 mi (6-min drive) from Kitsilano Beach. Don't forget your sunscreen!

Does the DOUGLAS, Autograph Collection offer free breakfast?

Free breakfast isn’t provided at the DOUGLAS, Autograph Collection, but full breakfast is offered for a fee of CAD 40 for adults and CAD 40 for children. It's available every day from 5:00 AM to 11:30 AM.

Is there a casino at the DOUGLAS, Autograph Collection?

During your stay you can enjoy the 72000 square-foot casino on site, featuring 600 slot machines and 63 gaming tables.

What time is check-in at the DOUGLAS, Autograph Collection?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at the DOUGLAS, Autograph Collection?

Free parking is not available at this hotel. Self parking is available for CAD 55 per day, and valet parking for CAD 65 per day.

Does the DOUGLAS, Autograph Collection have a pool?

The DOUGLAS, Autograph Collection does not have a pool.

Does the DOUGLAS, Autograph Collection have a restaurant?

There are 2 onsite restaurants, offering options like seafood, garden views, and al fresco dining.

Does the DOUGLAS, Autograph Collection have a spa?

Pamper yourself with a day at Spa by JW, where you can enjoy mani/pedis, body treatments, and body scrubs.

How close is the DOUGLAS, Autograph Collection to downtown Vancouver?

The DOUGLAS, Autograph Collection is 0.6 mi away from Vancouver.

the DOUGLAS, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 561 out of 756 reviews
Rating 8 - Good. 109 out of 756 reviews
Rating 6 - Okay. 49 out of 756 reviews
Rating 4 - Poor. 20 out of 756 reviews
Rating 2 - Terrible. 17 out of 756 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible restaurant staffing

Independent hotel restaurant Honey Sugar was only option for breakfast and was horribly understaffed- reputation preceeded my trip and proved to be true. Good food but service incredibly slow with hostess stopping to clean tables while line of 20 waited to be seated. Oblivious to need for moving faster. groups being seated every 5 minutes, with man ahead saying 'same as last time he was here'.
Stayed 1 night in May 2025

10/10 Excellent

Christy

Stayed 1 night in Apr 2025

10/10 Excellent

Sara Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 4 nights in May 2025

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities
Furniture in rooftop bar area (inside) needs recovering on chairs, very worn and threadbare.
Stayed 4 nights in May 2025

8/10 Good

Hassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks
Stayed 3 nights in May 2025

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property location is great! Very convenient! The hotel itself is new, modern and staff is very friendly. The only two things to highlight that could be improved: gym is much better in the JW Marriott hotel which you can access as well with the room key, it just needs extra walk. Another challenge can be noise: depending on a room you get you might be facing inner garden with a bar where DJ with music is loud which is what we had to deal with. So check what side your room is on. Otherwise great hotel.
Stayed 3 nights in May 2025

4/10 Poor

Craig

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Horribly located Hotel, extremely loud lobby, impossible to have a phone call or meeting in. The testaurant/bar is a third party lease so tjere is no pull getting a reservation at all, i would never rec this hotel or return
Stayed 1 night in May 2025

10/10 Excellent

Navroop

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service and location!
Stayed 1 night in May 2025

6/10 Okay

Justin

Traveled with partner
Liked: Staff & service, property conditions & facilities
For the price, it was just ok. The bad. It felt a little run down for a suite. The curtains did not open and close easily, there were many stains on the carpet throughout and the fabric and cushions on the couch was worn. The bathroom was unusually small for such a large suite. The heater in the bathroom did not work and the shower head was leaking and spraying water from the connection point. There were very few lights in the bedroom making it dark at night. There was also a charge of $55 per night for parking and I had to valet because my truck did not fit in the garage. The good. Staff were great. From valets, bellman, room service and front desk, couldn’t ask for friendlier and attentive service. The room was very large and spacious with floor to ceiling windows and great natural light. The bed and bedding was clean and comfortable. I would not stay here again due to the busyness of the attached casino, high price and difficulty getting in and out of the area the hotel is located.
View from our room of the marathon coming across the bridge.
Stayed 2 nights in May 2025

10/10 Excellent

Youjing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

2/10 Terrible

Naoki

Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Nels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable accommodations right there in the center of Vancouver downtown...conjoined with a casino and several restaurants on property.
Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

STEPHANIE, Albuquerque

Stayed 1 night in Apr 2025

10/10 Excellent

Eddie, Bellevue

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property
Stayed 2 nights in Apr 2025

8/10 Good

Manveer

Stayed 1 night in Apr 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service
DOUGLAS, Autograph Collection was clean, comfortable, and well-located with plenty of nearby dining options. The waterfall showerhead was cool but forced me into washing and styling my hair after each shower. Room service was a lifesaver when I got sick—delicious food in the comfort of my room made all the difference. Parking was a bit confusing, and despite registering my vehicle, I received parking tickets after checking out. It was easy to resolve, just a little time-consuming. Overall, great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Yu Feng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good services
Stayed 2 nights in Apr 2025

10/10 Excellent

Tara Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dave

Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

jaskaran singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025