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Riviera on Robson Suites Hotel Downtown Vancouver

2.5-star property
1431 Robson Street, Vancouver, BC 1-855-201-7819
2.0 out of 5
See all 4 travelocity Reviews

"Large suite, old but clean and convenient. " More

By a verified traveler on Tue 21 Sep 2021

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Vancouver

Downtown Vancouver stay

A stay at this West End hotel places you steps from Robson Street and within a 5-minute walk of Vancouver Waterfront. Vancouver False Creek Seawall and United States Consulate are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Business travelers can take advantage of the express check-out. Self parking, laundry facilities, and concierge services are also on offer.

Fireplaces, free WiFi

Boasting fireplaces, the 41 guestrooms also offer free WiFi and LED TVs. Microwaves, premium bedding, and coffee/tea makers are also available. Housekeeping is available once per stay.

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$76* Per night/room Oct 25 - Oct 26

Two Queen Bed Apartment with Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Penthouse Apartment with Patio, Harbour & City view

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

One Bedroom Apartment with Balcony, Harbour View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One Bedroom Apartment with Balcony, Robson Street

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Riviera on Robson Suites Hotel Downtown Vancouver ratings based on 4 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Riviera on Robson Suites Hotel Downtown Vancouver

Everyone (2) Couples (1)
3 out of 5
Large suite, old but clean and convenient.

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 21, 2021 by Hotel Manager

Dear Linda, Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call-in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words Sincerely,

2 out of 5
Location wise it was excellent. Many restaurants and Wholefoods Supermarket all within walking distance. Downside is the condition of the hotel. Luckily no cockroaches nor rats found. Soundproofing quality is next to none

Posted by , from Los Angeles on Jul 10, 2018

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Comment from Hotel Management

Jul 11, 2018 by Pratik P

Thank you for your feedback and providing us information about area's upgrades. We shall forward your feedback to higher management.

2 out of 5
central location, easy access in and out, there is more that i didn't like than i liked, had to check all the beds first, the bed making was not professionally made, found pubic hair in one, we had to sleep together sharing bed with kids. smell was not pleasant, floor in hallways was dirty, they had a hard time finding my reservation, my deposit will take 7 to 10 business days to refund????

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by Pratik P

Dear Guest, Thank you for staying with us at Riviera Hotel. We are sorry to learn that your stay was not up to your standard, We do change all beddings when previous guest check out and put fresh clean sheets. We use pre-authorization for your deposit(not charge) and we release it same day when you check out. It depends on your financial institution which may take between 7-10 business days which is same with any pre-authorization. I hope this answers your question and thank you again for your feedback.

1 out of 5

Posted by on May 20, 2019

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Comment from Hotel Management

Jul 6, 2019 by Sumaiya A

Dear Guest, Thank you for staying with us at Riviera hotel and sorry to hear that your stay was not up to you standard. We hope to see you again in near future so that we can make your future stay memorable and can change your view about our hotel.

About the Riviera on Robson Suites Hotel Downtown Vancouver

Location 1431 Robson Street, Vancouver, BC V6G1C1

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Free breakfast is available daily. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Riviera on Robson Suites Hotel Downtown Vancouver. For a fee, parking is available. This Vancouver hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 11 levels
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vancouver Waterfront Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Riviera on Robson Suites Hotel Downtown Vancouver offers 41 accommodations with fireplaces and safes. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

  • Fireplace
  • HD television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.

Pet Policy

  • Pets: CAD 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 20 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, and American Express; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 30 per night (in/out privileges)
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Kitchen/kitchenette fee: CAD 25 per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riviera Hotel Robson
  • Riviera Robson
  • Riviera Robson Suites
  • Riviera Robson Suites Downtown Vancouver
  • Riviera Robson Suites Hotel
  • Riviera Robson Suites Hotel Downtown Vancouver
  • Riviera Suites Hotel
  • Riviera Hotel Vancouver
  • Riviera on Robson Suites Hotel Downtown Vancouver Hotel
  • Riviera on Robson Suites Hotel Downtown Vancouver Vancouver

You should know

  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.