4.2 out of 5

"It was very convenient to the airport. They provided transportation. " More

By a verified traveler on Sun 10 Jun 2018

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Hotel Description

Family-friendly 4-star hotel with indoor pool

Close to airport

You'll be within 2 miles (3 km) of Paris Nord Villepinte Exhibition Centre and 6 miles (10 km) of Gonesse Golf Club with a stay here. Stade de France and Parc Asterix are also within 12 miles (20 km).

Full-service spa, dining

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the indoor pool and perks like free airport drop-off.

Free WiFi, flat-screen TVs

The 388 soundproofed guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with satellite channels, and other amenities include premium bedding and hair dryers.

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$103 per night

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Regency, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Paris Charles de Gaulle ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Paris Charles de Gaulle

Everyone (7) Business (2)
5 out of 5
It was very convenient to the airport. They provided transportation.

Posted by on Jun 10, 2018

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4 out of 5
We checked in early, our room was not ready. The hotel receptionist kept our bags and gave us access to a v.i.p lounge while we waited. We also had an excellent meal in the dining room.

Posted by on Jun 9, 2018

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3 out of 5

No Rooms Available

Pros: The hotel's airport shuttle was very convenient and the drivers were helpful and nice.
Cons: Reservation system and available weekend dining
Location: this is strictly an airport hotel, convenient if you are flying into or out of CDG
We had a confirmed reservation with check in by 3 PM and arrived at the hotel at 5 PM on Saturday from Nice. We waited in line for about 15 minutes for a desk clerk to be available and then were told they had no rooms available at this time and we would have to wait 3 or more hours for current guests to depart and the rooms to be cleaned. We were tired and very upset. My husband asked to speak to the manager, the clerk mumbled something and went behind a screen. She came back and told us she would give us a "suite" on the Regency Club floor at no extra charge and we could have free breakfast in their Club Lounge before we departed the next day. We were relieved, thanked her, and went to our suite (which was actually a large room, but quite comfortable). After settling in, we went to the restaurant for an early dinner to be told the chef was not there on weekends. The available menu was very limited and the food was like airline dining. We ordered "dinner" anyway as we were tired and hungry and wanted to get a good nights rest before our flight back to the states. The next morning the Regency Club was locked and when we called the desk someone came to unlock it. She explained "breakfast" is not really available on the weekends but she went to the restaurant and found a couple of old croissants and turned on the coffee machine for us. We had a bad cup of coffee, took the shuttle back to CDG and had breakfast in the Air France Lounge instead.

Posted by , from San Francisco on May 21, 2018

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2 out of 5

Return only as Last Resort

Pros: Proximity to Airport
Cons: Food at restaurant. Concierge service.
My stay started out superbly with a lovely desk clerk who was most helpful. My room was incredible, just what you expect from a Hyatt. Things went down hill from there. Food that was inedible, concierge service that misdirected me, and confusing airport pick up.

Posted by on Oct 27, 2017

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Comment from Hotel Management

Oct 30, 2017 by Sabrina Ben Salem

Dear Sir, Greetings from Roissy, France and thank you for having been our guest at Hyatt Regency Paris-Charles de Gaulle on your recent travel to the city. It was a great pleasure to have you as our guest recently and to look after you in this while. At this stage, please accept my sincerest apologies for the inconsistencies that you have encountered during this recent stay. We remain grateful for your feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence. While this may not mitigate the sentiments that you have carried back, I am confident that you will once again experience our normally high standards the next time that you are our guest and that your future experiences will be just as you wish them to be. Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon. Yours Sincerely, Sabrina Ben Salem Director of Sales & Marketing

4 out of 5

Great Hotel near the Paris CDG airport

Cons: Probably need 7 day a week Restaurant service as there are no other nearby options.
This is a great Hotel if you are traveling out the Paris CGD airport. Free internet, breakfast included, Free shuttle to airport every 20min. Beds comfortable.

Posted by , from San Diego on Jul 24, 2017

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Comment from Hotel Management

Jul 28, 2017 by Sabrina Ben Salem

Dear Adele, It was a great pleasure to have you as our guest recently and to look after you in this while. We remain grateful for your feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence. Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon. Yours Sincerely, Sabrina Ben Salem Director of Sales & Marketing

5 out of 5

Fantastic location and very friendly staff

The location is wonderful and the staff were very helpful in arranging a taxi to the train station. Would highly recommend this hotel!!!

Posted by , from CA on Jun 17, 2017

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Comment from Hotel Management

Jun 21, 2017 by Sabrina Ben Salem

Dear Michelle, Thank you so much for your nice comment. We look forward to welcoming you again soon. Yours sincerely, Sabrina Ben Salem Director of Sales & Marketing

5 out of 5

Nice hotel and close to shopping mall.

Pros: The accommodation was great and the service was excellent.
Cons: None
Location: A shopping mall nearby considering it is located near the airport
Everything went very well. The flight schedules were on-time.

Posted by on Mar 14, 2017

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Comment from Hotel Management

Apr 9, 2017 by Sabrina

Dear Sir, Thank you very much for your comments. We hope to have the pleasure of welcoming you again. Best regards, Sabrina Ben Salem Director of Sales & Marketing

5 out of 5

Very nice hotel near the airport!

Pros: location, location, location
Cons: Wished the air conditioner worked in the room.
Location: close to the airport
Very convenient hotel to the airport. Great breakfast and shuttle back to the airport.

Posted by , from Boston, MA on Oct 4, 2016

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3 out of 5

Closer and Less Stinky Would be good

Pros:
Cons: The air...
Staff wonderfully helpful and food fine, but the shuttle to the airport is almost 20 minutes, very crowded, and the air surrounding the hotel is sewer-like. We were disappointed that there was not a good coffee maker in the room. This was our first time at a Paris airport hotel and next time we'll stay at the Sheraton which is RIGHT in the airport. CDG is an immense labyrinth, and any time saved in transit would be worth it.

Posted by , from New Hampshire on Oct 19, 2015

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5 out of 5

Very nice hotel, excellent food

Pros: Free breakfast, Quiet, great beds, lunch and dinner buffet excellent
Cons: No free Internet, no vending machines or stores close by
Great hotel close to the CDG airport. Nice room with very comfortable beds. Food in restaurant is excellent (dinner buffet is 30-40 EUR plus drinks). The hotel should consider vending machines for sodas and snacks. Currently, you have to buy it at the mini bar in your room or at the bar next to the restaurant, which is expensive.

Posted by , from Texas on Oct 4, 2011

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Renovations + Closures

The following facilities will be closed from 23 April 2018 until further notice:

  • Sauna

Property Features

Hyatt Regency Paris Charles de Gaulle offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, limo/town car service, and meeting rooms. Event space at this hotel measures 21280 square feet (1977 square meters) and includes a conference center. A spa tub, a 24-hour fitness center, and a sauna are also featured at the family-friendly Hyatt Regency Paris Charles de Gaulle. A shuttle from the hotel to the airport is free at scheduled times. For a fee, parking is available. This 4-star Roissy-en-France hotel is smoke free.

  • 1 building
  • 388 guestrooms or units
  • 4 levels
  • 25 conference rooms
  • 21280 sq ft of conference space
  • 1977 sq m of conference space
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Paris (CDG-Roissy-Charles de Gaulle) (6.7 km / 4.1 mi)
  • Train station: Charles de Gaulle Airport 2 Station (5.3 km / 3.3 mi)
  • Property shuttles: Free airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Paris Charles de Gaulle offers 388 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Apollo - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Cosmos - This cocktail bar serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Spa Services

Equinoxe Spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, and a spa tub.

The spa is open daily.

  • Mud bath in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5 AM to 11:30 PM. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 5 AM to 11:30 PM. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: EUR 30 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness center access
  • Airport shuttle
  • Business center/computer access
  • Internet access
  • In-room safe

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 18 and EUR 26 per person (approximately)
  • Self parking fee: EUR 19.90 per day
  • Pet fee: EUR 30 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Paris Charles Gaulle
  • Hyatt Regency Paris Charles Gaulle
  • Hyatt Regency Paris Hotel Charles Gaulle
  • Hyatt Regency Hotel Roissy
  • Hyatt Regency Paris Charles De Gaulle Hotel Roissy
  • Hyatt Regency Roissy
  • Hyatt Roissy
  • Hyatt Regency Paris Charles Gaulle Hotel Roissy-en-France
  • Hyatt Regency Paris Charles Gaulle Hotel
  • Hyatt Regency Paris Charles Gaulle Roissy-en-France

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.