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Zenitude Relais & Spa - Paris Charles de Gaulle

0-star property
8 Allee du Verger, Roissy-en-France, 1-855-201-7819
3.3 out of 5
See all 4 travelocity Reviews

"Very fine hotel with five star service & amenities " More

By a verified traveler on Tue 29 Oct 2019

Points Of Interest

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Hotel Description

4-star eco-certified aparthotel near Paris Nord Villepinte Exhibition Centre, connected to a shopping center

Near boardwalk, shopping

Within 2 miles (3 km) of this Roissy-en-France aparthotel, you'll find Paris Nord 2 International Business Park and Aeroville Shopping Center. Paris Nord Villepinte Exhibition Centre and Circuit Carole Moto are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, a spa tub, and a restaurant are all featured at this smoke-free aparthotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. You'll appreciate the sauna, bar/lounge, and snack bar/deli.

Free WiFi, kitchenettes

The 455 soundproofed apartments offer free WiFi and balconies. Other amenities include kitchenettes, flat-screen TVs, and refrigerators.

Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$99* Per night/room Oct 31 - Nov 1

Studio, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Studio

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Zenitude Relais & Spa - Paris Charles de Gaulle ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Zenitude Relais & Spa - Paris Charles de Gaulle

Everyone (1) Couples (2) Family (1)
3 out of 5

Posted by on Jun 5, 2023

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1 out of 5
The front desk staff was very rude to when we ask why the shuttle transportation from the airport took 1 hour with 30 minutes to pick us they answered that the driver came but he did not see us. We knew that th man st the reception was lying because the driver already told us that he works for differents hotels so the staff lied when they told us to wait a few minutes. After we aked for a room far away the lift or stairs because we are sensitive to hear all kinds of noises but they gave us a room next to the stairs so we came back to ask to change the room also because of the smell of the sanitary flows very stinky impossible to stay there. THE NEXT day when we did the ckeck out at 7 am there was not any shuttle and we couldn´t use the spa neither so we suggest to change the open hours for the clients satisfaction.

Posted by on Aug 29, 2022

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Comment from Hotel Management

Oct 13, 2022 by Front Desk Zenitude Relais & Spa

Thank you for your review

5 out of 5
Very fine hotel with five star service & amenities

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 30, 2019 by Loan

Dear Guest, We would like to thank you for staying with us and taking the time to rate us ! We are really happy to see you had an excellent stay ! We hope to see you back very soon !! :) Best regards, Loan - Guest Relation

4 out of 5
The staff could have been more friendly and helpful but the room was nice.

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 22, 2019 by CROWNE PLAZA PARIS-CDG

Dear Guest, We would like to thank you for choosing our hotel and taking the time to share your experience with us. We are happy to see you had a great time during your stay and you enjoyed your room. Our guest satisfaction is our priority, with is why we gave your feedback to the hotel team. We hope to see you back soon. Yours sincerely, Loan - Guest Relation

About the Zenitude Relais & Spa - Paris Charles de Gaulle

Location 8 Allee du Verger, Roissy-en-France, 95700

Property Features

Zenitude Relais & Spa - Paris Charles de Gaulle offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Zenitude Relais & Spa - Paris Charles de Gaulle. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. This 4-star Roissy-en-France aparthotel is smoke free.

  • 1 building
  • 455 guestrooms or units
  • 4 levels
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Paris (XDT-Charles de Gaulle Airport TGV Train Station) (5.2 km / 3.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Zenitude Relais & Spa - Paris Charles de Gaulle offers 455 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchenette
  • Private balcony
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.

L'Infini - Onsite restaurant.

Nearby Activities

Recreational amenities at the aparthotel include a spa tub and a sauna.

Spa Services

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle pickup service from Roissy-Charles de Gaulle Terminal 2 only.

Due to COVID-19, this property will offer breakfast to go only at this time. Buffet meal service is currently suspended.

Zenitude Relais & Spa - Paris Charles de Gaulle offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 10 per person (return)
  • Self parking fee: EUR 14 per day
  • Extended parking fee: EUR 44 per week
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relais Spa
  • Relais Spa House Roissy
  • Crowne Plaza Paris Charles Gaulle Aparthotel Roissy-en-France
  • Relais Spa Paris-Roissy Cdg Hotel Roissy
  • Relais Spa Paris Roissy CDG House
  • Relais Spa Paris Roissy House
  • Crowne Plaza Paris Charles Gaulle Aparthotel
  • Relais Spa Paris Roissy
  • Relais Spa Paris Roissy Aparthotel
  • Crowne Plaza Paris Charles Gaulle Roissy-en-France
  • Crowne Plaza Paris Charles Gaulle
  • Relais Spa Roissy
  • Crowne Plaza Paris Charles de Gaulle
  • Relais Spa Paris Roissy CDG
  • Crowne Plaza Paris - Charles de Gaulle Roissy-en-France
  • Crowne Plaza Paris Charles de Gaulle
  • Relais Spa Paris Roissy CDG
  • Crowne Plaza Paris Charles Gaulle Hotel Roissy-en-France
  • Crowne Plaza Paris Charles Gaulle Hotel
  • Crowne Plaza Paris Charles Gaulle Roissy-en-France
  • Crowne Plaza Paris Charles Gaulle
  • Hotel Crowne Plaza Paris - Charles de Gaulle Roissy-en-France
  • Roissy-en-France Crowne Plaza Paris - Charles de Gaulle Hotel
  • Hotel Crowne Plaza Paris - Charles de Gaulle
  • Relais Spa Roissy

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.