Romantic Hotels in Upcountry Maui, HI

"First, the staff was extremely nice and professional, the low rating is not a reflection of them. We were on a cruise that docked overnight so wanted we a room off the ship. It had great ratings on Expedia. We were told that since we booked with Expedia, we were VIP. However, our room was like an isolated jail cell. The courtyard area ( pictured on site ) was beautiful and simple. Our room was VERY old and beat down, and horribly located. The linen seemed clean but, the room itself ( furniture and layout ) and location was so terrible, we ended not even staying in the room and just accepting that we blew our money. We were able to at least use the parking pass for our rental car. The surrounding area had a lot of homeless population and walking to the Foodland (10 min ) did not feel safe ( we are from Miami ). Bottom line, this place was like a Motel 8 or Knighs Inn. So if you want budget friendly, it will do. However, if you’re on a dream vacation to Hawaii, just skip right past this. This rating again is not for the staff, it was for the condition and location of our room."

"The property was very clean. The rooms were nice size with kitchen. The amenities were great. The staff was very, very nice. The place was clean. The best part of the whole trip was meeting Daniel and his wife that run the activity room. They were amazing. Daniel is an incredible singer. We will definitely come back. I recommend it. The food was great also."

"Won’t stay here again."

"I booked an Ocean View room at Royal Lahaina Resort, but the room we received only had a partial side-view of the ocean from the right side of the building. In my opinion, this should not be advertised or sold as a true ocean view room. When someone books ocean view, they expect the ocean to be clearly visible from the room, not only from an angle. Unfortunately, the overall experience was very disappointing, especially because we informed the hotel in advance that we were celebrating our honeymoon. The hotel acknowledged our email and said they would do their best to make our stay memorable. However, when we arrived, there was absolutely nothing special in the room, and the view immediately killed the excitement for both me and my wife. It truly felt like the wrong decision to book this property for such an important occasion. The room itself did not feel modern or luxurious. Amenities were very basic, and the coffee machine in the room was filthy, which was unacceptable for a resort that presents itself as a 4-star property. The service also did not meet expectations. Several staff members at the front desk and around the resort came across as rude and unwelcoming. A resort at this level should train staff properly on how to speak to guests with respect and hospitality. Based on my experience, this does not feel like a true 4-star resort. It feels heavily marketed online, but the actual guest experience did not match the expectations created during booking."

"As soon as you enter the property you noticed how well maintained it is and how wonderful the staff is, welcoming and informative! I loved the thoughtful bowl of orchids with bobby pins for your hair! We had a suite for the three of us and it was very spacious, clean and had all the amenities we needed. There are great food options right on the property and the beach is right across the street with bicycles you can use. I would recommend the Maui Coast Hotel as a very pleasurable place to stay."

"Excellent on the Kaanapali beach Staff at the reception were great Maui Brewing Co bar/restaurant on the property is great"