The Westin Maui Resort & Spa, Ka'anapali

4.5-star luxury hotel near Kaanapali Beach, connected to a shopping center

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

Couples treatment rooms, body treatments, hot stone massages

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Premier Suite) | Beach/ocean view

3 outdoor pools, cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet friendly

Explore the area

2365 Kaanapali Pkwy, Lahaina, HI, 96761

Place, Kaanapali Beach
‪2 min walk‬
Place, Whalers Village
‪3 min walk‬
Place, Kaanapali Kai Course at Kaanapali Golf Resort
‪7 min walk‬
Airport, Kahului, HI (OGG)
‪44 min drive‬

Room options

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony (Kukahi)

Very good

340 sq ft
Mountain view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Resort View (Kukahi)

Excellent

340 sq ft
Mountain view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Lanai (Hokupa'a Tower, Extended Lanai)

Exceptional

340 sq ft
Partial ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Kukahi Sundeck Room, Adults Only)

Exceptional

340 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Ocean View (Kukahi)

Exceptional

340 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Ocean View (Kukahi)

Excellent

312 sq ft
Ocean view
Sleeps 3
1 King Bed

Club Room, 2 Queen Beds, Club Lounge Access, Partial Ocean View (Hokupa'a Tower)

Wonderful

400 sq ft
Partial ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed with Sofa bed, Club Lounge Access, Ocean View (Hokupa'a Tower)

Exceptional

400 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Superior Room, 2 Queen Beds, Ocean View (Kukahi)

Excellent

340 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Superior Room, 1 King Bed, Ocean View (Kukahi)

Wonderful

340 sq ft
Ocean view
Sleeps 3
1 King Bed

Club Room, 2 Queen Beds, Club Lounge Access, Ocean View (Luxury Ocean, Hokupa'a Tower)

Exceptional

400 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed with Sofa bed, Club Lounge Access (Luxury Ocean View, Hokupa'a Tower)

Wonderful

400 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Club Lounge Access, Oceanfront (Hokupa'a Tower)

Exceptional

400 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Club Lounge Access, Oceanfront (Hokupa'a Tower)

Exceptional

400 sq ft
Ocean view
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Premier Suite)

Exceptional

844 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite (Kukahi)

Good

700 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Luxury Suite)

860 sq ft
Ocean view
Sleeps 3
1 King Bed

Presidential Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Top Floor)

1396 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lanai (Hokupa'a Tower, Extended Lanai)

400 sq ft
Partial ocean view
Sleeps 4
1 King Bed

Premium Room, 2 Queen Beds, Resort View (Kukahi)

Excellent

340 sq ft
Resort view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Resort View (Kukahi)

Good

340 sq ft
Mountain view
Sleeps 4
2 Queen Beds

Club Suite, 1 Bedroom, Club Lounge Access, Oceanfront (Hokupa'a Sundeck Corner Suite)

880 sq ft
Ocean view
Sleeps 3
1 King Bed

Presidential Suite, 2 Bedrooms, Ocean View (Kukahi)

1396 sq ft
2 bedrooms
Ocean view
Sleeps 4
2 King Beds

Room, 2 Queen Beds, Hearing Accessible, Ocean View (Kukahi)

340 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Bathtub Grab Bars, Balcony (Mobility Accessible, Hokupa'a Tower)

400 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Roll-in Shower, Ocean View (Mobility Accessible, Roll-In Shower)

398 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Mobility Accessible, Club Lounge Access (Tub, Hokupa'a Tower, Luxury Ocean)

400 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

Exceptional

340 sq ft
Resort view
Sleeps 3
1 King Bed

Room, 1 King Bed, Hearing Accessible, Ocean View (Kukahi)

350 sq ft
Ocean view
Sleeps 3
1 King Bed

Club Room, 1 King Bed with Sofa bed, Club Lounge Access, Ocean View (Mobility Accessible, Tub)

400 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed, Roll-in Shower (Mobility Accessible, Hokupa'a Tower)

400 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Bathtub Grab Bars, Resort View (Mobility Accessible, Kukahi)

340 sq ft
Resort view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

338 sq ft
Resort view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

2340 sq ft
Resort view
Sleeps 3
1 King Bed

Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

339 sq ft
Resort view
Sleeps 3
1 King Bed

About the neighborhood

Kaanapali

Beachfront retreat .Your stay at this hotel will put you steps from Whalers Village and a 5-minute walk from Kaanapali Beach. Also, Kaanapali Kai Course at Kaanapali Golf Resort is within half a mile (1 km) and Black Rock is within 2 miles (3 km).

What's nearby

Kaanapali Beach - 2 min walk - 0.1 miles
Whalers Village - 3 min walk - 0.2 miles
Kaanapali Kai Course at Kaanapali Golf Resort - 7 min walk - 0.4 miles
Kaanapali Golf Courses - 7 min walk - 0.4 miles
Drums of the Pacific Lū‘au - 10 min walk - 0.6 miles

Getting around

Kahului Airport (OGG) - 49 min drive

Restaurants

‪Monkeypod Kitchen - ‬6 min walk
‪Leilani's on the Beach - ‬6 min walk
‪Hula Grill Kaanapali - ‬7 min walk
‪Maui Brewing Company Ka‘anapali - ‬12 min walk
‪Island Vintage Coffee - ‬5 min walk

About this property

The Westin Maui Resort & Spa, Ka'anapali

4.5-star luxury hotel near Kaanapali Beach, connected to a shopping center

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At The Westin Maui Resort & Spa, Ka'anapali you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This luxury hotel also offers a 24-hour fitness center, a hot tub, and a garden. For a fee, parking is available.

This 4.5-star Kaanapali hotel is smoke free.

759 guestrooms or units

11 levels

2 buildings

2 dining venues

2 bars or lounges

3924 sq ft of conference space

365 sq m of conference space

Deli

Kid's club (surcharge)

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business center (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Convenience store

Terrace

Garden

Gift shop

Beauty salon

Onsite shopping

Bellhop

Elevator

No smoking on site

Water dispenser

Bar by the pool

The Westin Maui Resort & Spa, Ka'anapali offers 759 air-conditioned accommodations with iPod docking stations and safes. Rooms open to lanais. Beds feature pillowtop mattresses. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Kaanapali hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and change of bedsheets can be requested.

Heavenly Spa by Westin has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include hot stone massages, Swedish massages, and facials. The spa is open daily.

Similar properties

6 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Hot Tub
Spa
Pet friendly

$373 nightly

Dec 9 - Dec 10

Total with taxes and fees

Property amenities

Family friendly

3 outdoor pools
Children's club (surcharge)
Grocery/convenience store
Rollaway/extra bed (surcharge)
Snack bar/deli
Waterslide

Internet

Available in all rooms: Free wired internet

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Area shuttle up to 3 mi
Self parking on site (USD 50 per day; includes in/out privileges)
Valet parking on site (USD 55 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 to 25 per person
2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
3 outdoor pools
36-hole adjacent golf course
Art gallery
Children's club
Designer stores
Fitness classes
Full-service spa
Hot tub
Kayaking
Sailing
Shopping mall
Snorkeling
Surfing/bodyboarding
Waterslide

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Valet for wheelchair-equipped vehicles
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Room amenities

Entertainment

42-inch LED TV with premium cable channels
iPod dock
Pay movies

Bedroom

Bedsheets provided
Blackout drapes
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water

Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free local calls
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs are allowed
Maximum 1 (weight limit: 40 lbs per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 57.80 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
Health club access
In-room bottled water
Internet access
Phone calls
Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 18 to 25 per person
Airport shuttle fee: USD 80
Airport shuttle fee per child: USD 80
Self parking fee: USD 50 per day (in/out privileges)
Valet parking fee: USD 55 per day (in/out privileges)
Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA 057-397-0432-01

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is TA 057-397-0432-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional fees apply to children 4 years and older for breakfast when sharing existing bedding.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maui Westin

Maui Westin Resort

Westin Maui

Westin Maui Lahaina

Westin Maui Resort

Westin Maui Resort Lahaina

Westin Resort Maui

Westin Maui Resort Ka'anapali Lahaina

Westin Maui Ka'anapali Lahaina

Westin Maui Resort Ka'anapali

Westin Maui Ka'anapali

Westin Lahaina

Westin Maui Resort Spa

Westin Maui Resort And Spa

Westin Maui Resort And Hotel Lahaina

The Westin Maui Resort & Spa

Ka'Anapali Lahaina

Westin Maui Hotel

Lahaina Westin

The Westin Maui Resort Spa

The Westin Maui Resort Spa Ka'anapali

The Westin Maui Resort & Spa, Ka'anapali Hotel

The Westin Maui Resort & Spa, Ka'anapali Lahaina

The Westin Maui Resort & Spa, Ka'anapali Hotel Lahaina

Frequently asked questions

How close is The Westin Maui Resort & Spa, Ka'anapali to the airport?

The Westin Maui Resort & Spa, Ka'anapali is 4.1 mi (17-min drive) away from the West Maui Airport (JHM) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Maui Resort & Spa, Ka'anapali?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at The Westin Maui Resort & Spa, Ka'anapali on Dec 15, 2025 start from $440.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Maui Resort & Spa, Ka'anapali have an airport shuttle?

The Westin Maui Resort & Spa, Ka'anapali offers an airport shuttle 24 hours a day, for a charge of USD 80.

How close is The Westin Maui Resort & Spa, Ka'anapali to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Westin Maui Resort & Spa, Ka'anapali offer free breakfast?

Free breakfast isn’t provided at The Westin Maui Resort & Spa, Ka'anapali, but cooked-to-order breakfast is offered for a fee of between USD 18 and 25 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Westin Maui Resort & Spa, Ka'anapali?

No, there is no casino at this hotel.

What time is check-in at The Westin Maui Resort & Spa, Ka'anapali?

Check-in start time: 4 PM; Check-in end time: 5:30 AM.

Is there free parking at The Westin Maui Resort & Spa, Ka'anapali?

Free parking is not available at this hotel. Self parking is available for USD 50 per day, and valet parking for USD 55 per day.

Does The Westin Maui Resort & Spa, Ka'anapali have a pool?

The Westin Maui Resort & Spa, Ka'anapali features 3 outdoor pools.

Does The Westin Maui Resort & Spa, Ka'anapali have a restaurant?

There are 2 onsite restaurants, offering options like Hawaiian cuisine, a beachfront location, and ocean views.

Does The Westin Maui Resort & Spa, Ka'anapali have a spa?

Pamper yourself with a day at Heavenly Spa by Westin, where you can enjoy hot stone massages, facials, and body treatments.

How close is The Westin Maui Resort & Spa, Ka'anapali to downtown Kaanapali?

The Westin Maui Resort & Spa, Ka'anapali is 1.2 mi away from Kaanapali.

The Westin Maui Resort & Spa, Ka'anapali Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Andrey

Sep 26, 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Venus, Reston

Traveled with family and small children, Traveled with family

Sep 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Front desk waits were long, and some of the reps weren't the friendliest.

Stayed 1 night in Aug 2025

10/10 Excellent

Deborah, Jersey City

Traveled with partner

Sep 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is what Hawaii should feel like. Being welcomed with flamingos is the best way to kick things off. Joven checked us in and was very thorough in explaining all the tips and tricks of the property. We highly recommend their club rooms (The Hokupa'a tower). The unique access you get to the Lanai area with an infinity pool, full breakfast in the morning, hefty snacks in the afternoon, and a private bar where you can enjoy the sunset every day is worth every bit. The hotel is within walking distance of several restaurants and shopping. I happened to visit when the hotel wasn't super slammed so we had no trouble getting pool chairs. Definitely try the Mai Tai at the hotel bar. Also Jerry at the hotel bar is hilarious - quite the comedian - and people were regulars just to see him.

Stayed 3 nights in Sep 2025

10/10 Excellent

Rod

Sep 5, 2025

Stayed 4 nights in Aug 2025

10/10 Excellent

Annette Iris, Pembroke Pines

Sep 5, 2025

Stayed 3 nights in Aug 2025

4/10 Poor

Merve

Traveled with family

Sep 4, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

The bed was extremely uncomfortable, which is surprising and not what you’d expect from a hotel of this caliber. On top of that, the resort charges for beach chairs and umbrellas ($75!/day), and while they offer “cheaper” Tommy Bahama chairs for $30+, it feels absurd that such a property nickel-and-dimes guests this way. There’s also a mandatory $50 resort fee, which seems to just cover access to the pool and towels. Also, be aware that there's a $50 daily parking fee. The towel system itself is frustrating; service only runs 9am–6pm, you have to track towels with cards, and if you don’t return them in time you’re stuck going to the front desk after hours. For a supposed luxury resort, it felt unnecessarily complicated and inconvenient. On the positive side, the restaurants and food were very good, and the hotel really came through when our return flight was delayed 7+ hours. They allowed us a late checkout at no extra charge and even gave us a timed-room later in the day to shower and get ready, which was greatly appreciated. Overall, while there were some highlights, the comfort and guest experience fell short of what we expected for a “luxury” stay.

Stayed 7 nights in Aug 2025

10/10 Excellent

Henry D

Sep 3, 2025

Stayed 7 nights in Aug 2025

10/10 Excellent

Shea

Sep 3, 2025

Stayed 4 nights in Aug 2025

8/10 Good

Darby Rose

Traveled with partner

Sep 3, 2025

Liked: Cleanliness, staff & service, amenities

Our view was excellent and the property is beautiful. We went during Hawaii’s “off” season, so there was some maintenance being done to the resort, including scaffolding. The beach is clean. They did shut off our water for a few hours in the middle of the day due to emergency maintenance. Do be aware that food and drinks can be quite pricey. We upgraded to the room with club access and $100 daily credit, which was well worth it. The walls are thin, so you will be able to hear your neighbors. There were many pools and areas to hang out. Overall a good stay!

Stayed 5 nights in Aug 2025

10/10 Excellent

Jala

Sep 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was paradise 🌺

Stayed 5 nights in Aug 2025

10/10 Excellent

Corinne, Bothell

Traveled with family

Sep 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fun resort with so many dining and activity options. Lovely staff and fantastic facilities.

Stayed 3 nights in Apr 2025

10/10 Excellent

ashton

Traveled with partner

Sep 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptionally clean. Friendly and helpful staff.

Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Sep 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Liver the

Stayed 5 nights in Aug 2025

8/10 Good

Arleen

Sep 1, 2025

Liked: Cleanliness, property conditions & facilities

Good stay.

Stayed 4 nights in Aug 2025

2/10 Terrible

negin

Aug 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Hello, I paid an additional $500 for the concierge experience, and what I received was unacceptable. From the moment I arrived, it was clear this service did not meet even basic expectations. At the regular check-in counter, I could have been checked in immediately, but I was directed to concierge instead—where I was left waiting over 40 minutes just to receive my room key. That is not a premium experience. Dinner was even worse. The so-called concierge lounge was overrun with more than 20 children of all ages—crying, screaming, and running around. It was chaotic and disruptive, making it impossible to relax or enjoy the meal. I spoke with several other couples, and they were equally devastated and frustrated. Many of us adults ended up leaving without finishing our meals. If this is marketed as a luxury, adult-focused experience, then families with children must be separated from guests who paid for peace, comfort, and quality. To make matters worse, the food itself was flavorless, poorly presented, and the chef was visibly grumpy. This was far from the elevated experience I paid extra for. Overall, the concierge upgrade or whatever experience they call it was a complete disappointment and not worth the cost.

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Aug 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our stay here! Everything from our room to the staff to the food was perfect! Will definitely stay here again!

Stayed 7 nights in Jul 2025

10/10 Excellent

jennifer

Aug 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jun 2025

10/10 Excellent

Craig

Aug 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Jul 2025

10/10 Excellent

regina elizabeth

Aug 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2025

6/10 Okay

kelly

Aug 23, 2025

Liked: Cleanliness

Stayed 7 nights in Aug 2025

10/10 Excellent

Tait

Traveled with partner

Aug 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such an unforgettable vacation with easily the nicest property on Kannapali Beach! Rooms were very clean and renovated, food/drinks were delicious, pools were top tier, and the staff was incredibly welcoming.

Stayed 8 nights in Aug 2025

10/10 Excellent

Ashley

Aug 22, 2025

Stayed 9 nights in Jul 2025

10/10 Excellent

Emmanuel

Traveled with family and small children, Traveled with group

Aug 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property

Stayed 4 nights in Aug 2025

10/10 Excellent

Lorie

Aug 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2025

8/10 Good

Katie

Aug 20, 2025

Stayed 7 nights in Aug 2025

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The Westin Maui Resort & Spa, Ka'anapali

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Room, 1 King Bed, Balcony (Kukahi)

View all photos for Premium Room, 1 King Bed, Resort View (Kukahi)

Premium Room, 1 King Bed, Resort View (Kukahi)

View all photos for Room, 2 Queen Beds, Lanai (Hokupa'a Tower, Extended Lanai)

Room, 2 Queen Beds, Lanai (Hokupa'a Tower, Extended Lanai)

View all photos for Room, 1 King Bed (Kukahi Sundeck Room, Adults Only)

Room, 1 King Bed (Kukahi Sundeck Room, Adults Only)

View all photos for Room, 2 Queen Beds, Ocean View (Kukahi)

Room, 2 Queen Beds, Ocean View (Kukahi)

View all photos for Room, 1 King Bed, Ocean View (Kukahi)

Room, 1 King Bed, Ocean View (Kukahi)

View all photos for Club Room, 2 Queen Beds, Club Lounge Access, Partial Ocean View (Hokupa'a Tower)

Club Room, 2 Queen Beds, Club Lounge Access, Partial Ocean View (Hokupa'a Tower)

View all photos for Club Room, 1 King Bed with Sofa bed, Club Lounge Access, Ocean View (Hokupa'a Tower)

Club Room, 1 King Bed with Sofa bed, Club Lounge Access, Ocean View (Hokupa'a Tower)

View all photos for Superior Room, 2 Queen Beds, Ocean View (Kukahi)

Superior Room, 2 Queen Beds, Ocean View (Kukahi)

View all photos for Superior Room, 1 King Bed, Ocean View (Kukahi)

Superior Room, 1 King Bed, Ocean View (Kukahi)

View all photos for Club Room, 2 Queen Beds, Club Lounge Access, Ocean View (Luxury Ocean, Hokupa'a Tower)

Club Room, 2 Queen Beds, Club Lounge Access, Ocean View (Luxury Ocean, Hokupa'a Tower)

View all photos for Club Room, 1 King Bed with Sofa bed, Club Lounge Access (Luxury Ocean View, Hokupa'a Tower)

Club Room, 1 King Bed with Sofa bed, Club Lounge Access (Luxury Ocean View, Hokupa'a Tower)

View all photos for Club Room, 2 Queen Beds, Club Lounge Access, Oceanfront (Hokupa'a Tower)

Club Room, 2 Queen Beds, Club Lounge Access, Oceanfront (Hokupa'a Tower)

View all photos for Club Room, 1 King Bed, Club Lounge Access, Oceanfront (Hokupa'a Tower)

Club Room, 1 King Bed, Club Lounge Access, Oceanfront (Hokupa'a Tower)

View all photos for Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Premier Suite)

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Premier Suite)

View all photos for Suite (Kukahi)

Suite (Kukahi)

View all photos for Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Luxury Suite)

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Luxury Suite)

View all photos for Presidential Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Top Floor)

Presidential Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Top Floor)

View all photos for Room, 1 King Bed, Lanai (Hokupa'a Tower, Extended Lanai)

Room, 1 King Bed, Lanai (Hokupa'a Tower, Extended Lanai)

View all photos for Premium Room, 2 Queen Beds, Resort View (Kukahi)

Premium Room, 2 Queen Beds, Resort View (Kukahi)

View all photos for Room, 2 Queen Beds, Resort View (Kukahi)

Room, 2 Queen Beds, Resort View (Kukahi)

View all photos for Club Suite, 1 Bedroom, Club Lounge Access, Oceanfront (Hokupa'a Sundeck Corner Suite)

Club Suite, 1 Bedroom, Club Lounge Access, Oceanfront (Hokupa'a Sundeck Corner Suite)

View all photos for Presidential Suite, 2 Bedrooms, Ocean View (Kukahi)

Presidential Suite, 2 Bedrooms, Ocean View (Kukahi)

View all photos for Room, 2 Queen Beds, Hearing Accessible, Ocean View (Kukahi)

Room, 2 Queen Beds, Hearing Accessible, Ocean View (Kukahi)

View all photos for Club Room, 2 Queen Beds, Bathtub Grab Bars, Balcony (Mobility Accessible, Hokupa'a Tower)

Club Room, 2 Queen Beds, Bathtub Grab Bars, Balcony (Mobility Accessible, Hokupa'a Tower)

View all photos for Club Room, 2 Queen Beds, Roll-in Shower, Ocean View (Mobility Accessible, Roll-In Shower)

Club Room, 2 Queen Beds, Roll-in Shower, Ocean View (Mobility Accessible, Roll-In Shower)

View all photos for Club Room, 2 Queen Beds, Mobility Accessible, Club Lounge Access (Tub, Hokupa'a Tower, Luxury Ocean)

Club Room, 2 Queen Beds, Mobility Accessible, Club Lounge Access (Tub, Hokupa'a Tower, Luxury Ocean)

View all photos for Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

View all photos for Room, 1 King Bed, Hearing Accessible, Ocean View (Kukahi)

Room, 1 King Bed, Hearing Accessible, Ocean View (Kukahi)

View all photos for Club Room, 1 King Bed with Sofa bed, Club Lounge Access, Ocean View (Mobility Accessible, Tub)

Club Room, 1 King Bed with Sofa bed, Club Lounge Access, Ocean View (Mobility Accessible, Tub)

View all photos for Club Room, 1 King Bed with Sofa bed, Roll-in Shower (Mobility Accessible, Hokupa'a Tower)

Club Room, 1 King Bed with Sofa bed, Roll-in Shower (Mobility Accessible, Hokupa'a Tower)

View all photos for Premium Room, 1 King Bed, Bathtub Grab Bars, Resort View (Mobility Accessible, Kukahi)

Premium Room, 1 King Bed, Bathtub Grab Bars, Resort View (Mobility Accessible, Kukahi)

View all photos for Premium Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

Premium Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

Premium Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

View all photos for Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

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