The Westin Maui Resort & Spa, Ka'anapali

4.5-star luxury hotel near Kaanapali Beach, connected to a shopping center

Choose dates to view prices

Where to?

Dates

January 2026

February 2026

3 outdoor pools, cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub
Pet friendly
Free WiFi

Explore the area

2365 Kaanapali Pkwy, Lahaina, HI, 96761

Place, Kaanapali Beach
‪2 min walk‬
Place, Whalers Village
‪3 min walk‬
Place, Kaanapali Kai Course at Kaanapali Golf Resort
‪7 min walk‬
Airport, Kahului, HI (OGG)
‪44 min drive‬

Room options

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony (Kukahi)

Very good

340 sq ft
Mountain view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Resort View (Kukahi)

Excellent

340 sq ft
Mountain view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Lanai (Hokupa'a Tower, Extended Lanai)

Exceptional

340 sq ft
Partial ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Kukahi Sundeck Room, Adults Only)

Exceptional

340 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Ocean View (Kukahi)

Exceptional

340 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Ocean View (Kukahi)

Excellent

312 sq ft
Ocean view
Sleeps 3
1 King Bed

Club Room, 2 Queen Beds, Club Lounge Access, Partial Ocean View (Hokupa'a Tower)

Wonderful

400 sq ft
Partial ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed with Sofa bed, Club Lounge Access, Ocean View (Hokupa'a Tower)

Exceptional

400 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Superior Room, 2 Queen Beds, Ocean View (Kukahi)

Excellent

340 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Superior Room, 1 King Bed, Ocean View (Kukahi)

Wonderful

340 sq ft
Ocean view
Sleeps 3
1 King Bed

Club Room, 2 Queen Beds, Club Lounge Access, Ocean View (Luxury Ocean, Hokupa'a Tower)

Exceptional

400 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed with Sofa bed, Club Lounge Access (Luxury Ocean View, Hokupa'a Tower)

Wonderful

400 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Club Lounge Access, Oceanfront (Hokupa'a Tower)

Exceptional

400 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed, Club Lounge Access, Oceanfront (Hokupa'a Tower)

Exceptional

400 sq ft
Ocean view
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Premier Suite)

Exceptional

844 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite (Kukahi)

Good

700 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Luxury Suite)

860 sq ft
Ocean view
Sleeps 3
1 King Bed

Presidential Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Top Floor)

1396 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lanai (Hokupa'a Tower, Extended Lanai)

400 sq ft
Partial ocean view
Sleeps 4
1 King Bed

Premium Room, 2 Queen Beds, Resort View (Kukahi)

Excellent

340 sq ft
Resort view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Resort View (Kukahi)

Good

340 sq ft
Mountain view
Sleeps 4
2 Queen Beds

Club Suite, 1 Bedroom, Club Lounge Access, Oceanfront (Hokupa'a Sundeck Corner Suite)

880 sq ft
Ocean view
Sleeps 3
1 King Bed

Presidential Suite, 2 Bedrooms, Ocean View (Kukahi)

1396 sq ft
2 bedrooms
Ocean view
Sleeps 4
2 King Beds

Room, 2 Queen Beds, Hearing Accessible, Ocean View (Kukahi)

340 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Bathtub Grab Bars, Balcony (Mobility Accessible, Hokupa'a Tower)

400 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Roll-in Shower, Ocean View (Mobility Accessible, Roll-In Shower)

398 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Club Room, 2 Queen Beds, Mobility Accessible, Club Lounge Access (Tub, Hokupa'a Tower, Luxury Ocean)

400 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

Exceptional

340 sq ft
Resort view
Sleeps 3
1 King Bed

Room, 1 King Bed, Hearing Accessible, Ocean View (Kukahi)

350 sq ft
Ocean view
Sleeps 3
1 King Bed

Club Room, 1 King Bed with Sofa bed, Club Lounge Access, Ocean View (Mobility Accessible, Tub)

400 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed, Roll-in Shower (Mobility Accessible, Hokupa'a Tower)

400 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Bathtub Grab Bars, Resort View (Mobility Accessible, Kukahi)

340 sq ft
Resort view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

338 sq ft
Resort view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

2340 sq ft
Resort view
Sleeps 3
1 King Bed

Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

339 sq ft
Resort view
Sleeps 3
1 King Bed

About the neighborhood

Kaanapali

Beachfront retreat .Your stay at this hotel will put you steps from Whalers Village and a 5-minute walk from Kaanapali Beach. Also, Kaanapali Kai Course at Kaanapali Golf Resort is within half a mile (1 km) and Black Rock is within 2 miles (3 km).

What's nearby

Kaanapali Beach - 2 min walk - 0.1 miles
Whalers Village - 3 min walk - 0.2 miles
Kaanapali Kai Course at Kaanapali Golf Resort - 7 min walk - 0.4 miles
Kaanapali Golf Courses - 7 min walk - 0.4 miles
Drums of the Pacific Lū‘au - 10 min walk - 0.6 miles

Getting around

Kahului Airport (OGG) - 49 min drive

Restaurants

‪Monkeypod Kitchen - ‬6 min walk
‪Leilani's on the Beach - ‬6 min walk
‪Hula Grill Kaanapali - ‬7 min walk
‪Maui Brewing Company Ka‘anapali - ‬12 min walk
‪Island Vintage Coffee - ‬5 min walk

About this property

The Westin Maui Resort & Spa, Ka'anapali

4.5-star luxury hotel near Kaanapali Beach, connected to a shopping center

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At The Westin Maui Resort & Spa, Ka'anapali you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This luxury hotel also offers a 24-hour fitness center, a hot tub, and a garden. For a fee, parking is available.

This 4.5-star Kaanapali hotel is smoke free.

759 guestrooms or units

11 levels

2 buildings

2 dining venues

2 bars or lounges

3924 sq ft of conference space

365 sq m of conference space

Deli

Kid's club (surcharge)

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business center (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Convenience store

Terrace

Garden

Gift shop

Beauty salon

Onsite shopping

Bellhop

Elevator

No smoking on site

Water dispenser

Bar by the pool

The Westin Maui Resort & Spa, Ka'anapali offers 759 air-conditioned accommodations with iPod docking stations and safes. Rooms open to lanais. Beds feature pillowtop mattresses. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Kaanapali hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and change of bedsheets can be requested.

Heavenly Spa by Westin has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include hot stone massages, Swedish massages, and facials. The spa is open daily.

Similar properties

6 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Hot tub
Spa
Pet friendly

$601 nightly

Jan 9 - Jan 10, 2026

Total with taxes and fees

Property amenities

Family friendly

3 outdoor pools
Children's club (surcharge)
Grocery/convenience store
Rollaway/extra bed (surcharge)
Snack bar/deli
Waterslide

Internet

Available in all rooms: Free wired internet

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Area shuttle up to 3 mi
Self parking on site (USD 50 per day; includes in/out privileges)
Valet parking on site (USD 55 per day; includes in/out privileges)
Limited onsite valet and self parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 to 25 per person
2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
3 outdoor pools
36-hole adjacent golf course
Art gallery
Children's club
Designer stores
Fitness classes
Full-service spa
Hot tub
Kayaking
Sailing
Shopping mall
Snorkeling
Surfing/bodyboarding
Waterslide

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Valet for wheelchair-equipped vehicles
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Room amenities

Entertainment

42-inch LED TV with premium cable channels
iPod dock
Pay movies

Bedroom

Bedsheets provided
Blackout drapes
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water

Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free local calls
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs are allowed
Maximum 1 (weight limit: 40 lbs per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 57.80 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
Health club access
In-room bottled water
Internet access
Phone calls
Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 18 to 25 per person
Airport shuttle fee: USD 80
Airport shuttle fee per child: USD 80
Self parking fee: USD 50 per day (in/out privileges)
Valet parking fee: USD 55 per day (in/out privileges)
Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA 057-397-0432-01

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is TA 057-397-0432-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional fees apply to children 4 years and older for breakfast when sharing existing bedding.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maui Westin

Maui Westin Resort

Westin Maui

Westin Maui Lahaina

Westin Maui Resort

Westin Maui Resort Lahaina

Westin Resort Maui

Westin Maui Resort Ka'anapali Lahaina

Westin Maui Ka'anapali Lahaina

Westin Maui Resort Ka'anapali

Westin Maui Ka'anapali

Westin Lahaina

Westin Maui Resort Spa

Westin Maui Resort And Spa

Westin Maui Resort And Hotel Lahaina

The Westin Maui Resort & Spa

Ka'Anapali Lahaina

Westin Maui Hotel

Lahaina Westin

The Westin Maui Resort Spa

The Westin Maui Resort Spa Ka'anapali

The Westin Maui Resort & Spa, Ka'anapali Hotel

The Westin Maui Resort & Spa, Ka'anapali Lahaina

The Westin Maui Resort & Spa, Ka'anapali Hotel Lahaina

Frequently asked questions

How close is The Westin Maui Resort & Spa, Ka'anapali to the airport?

The Westin Maui Resort & Spa, Ka'anapali is 4.1 mi (17-min drive) away from the West Maui Airport (JHM) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Maui Resort & Spa, Ka'anapali?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at The Westin Maui Resort & Spa, Ka'anapali on Jan 4, 2026 start from $413.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Maui Resort & Spa, Ka'anapali have an airport shuttle?

The Westin Maui Resort & Spa, Ka'anapali offers an airport shuttle 24 hours a day, for a charge of USD 80.

How close is The Westin Maui Resort & Spa, Ka'anapali to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Westin Maui Resort & Spa, Ka'anapali offer free breakfast?

Free breakfast isn’t provided at The Westin Maui Resort & Spa, Ka'anapali, but cooked-to-order breakfast is offered for a fee of between USD 18 and 25 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Westin Maui Resort & Spa, Ka'anapali?

No, there is no casino at this hotel.

What time is check-in at The Westin Maui Resort & Spa, Ka'anapali?

Check-in start time: 4 PM; Check-in end time: 5:30 AM.

Is there free parking at The Westin Maui Resort & Spa, Ka'anapali?

Free parking is not available at this hotel. Self parking is available for USD 50 per day, and valet parking for USD 55 per day.

Does The Westin Maui Resort & Spa, Ka'anapali have a pool?

The Westin Maui Resort & Spa, Ka'anapali features 3 outdoor pools.

Does The Westin Maui Resort & Spa, Ka'anapali have a restaurant?

There are 2 onsite restaurants, offering options like Hawaiian cuisine, a beachfront location, and ocean views.

Does The Westin Maui Resort & Spa, Ka'anapali have a spa?

Pamper yourself with a day at Heavenly Spa by Westin, where you can enjoy hot stone massages, facials, and body treatments.

How close is The Westin Maui Resort & Spa, Ka'anapali to downtown Kaanapali?

The Westin Maui Resort & Spa, Ka'anapali is 1.2 mi away from Kaanapali.

The Westin Maui Resort & Spa, Ka'anapali Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Andrey

Sep 26, 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Traveled with partner

Sep 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mega resort with everything you could want. Impeccable facilities.

Stayed 3 nights in Sep 2025

10/10 Excellent

DQuondre

Sep 22, 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Sep 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Sep 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous!

Absolutely beautiful from the open lobby area with the waterfall to the koi ponds and the exotic birds to the extensive pool area and beyond. This hotel took our breath away when we walked in. We enjoyed the view from our garden view room. We went to 3 islands and this was our favorite hotel. Great restaurants, walking distance to a shopping center with more great restaurants, Starbucks onsite, and a convenient grab and go/made to order fast food type option. Beach was right beyond the pool area. Great valet - quick service. Highly recommend!

Stayed 4 nights in Sep 2025

10/10 Excellent

jessica

Traveled with partner, Traveled with family

Sep 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfection

Stayed 5 nights in Sep 2025

10/10 Excellent

Michael, Rochester Hills

Sep 19, 2025

Stayed 4 nights in Sep 2025

8/10 Good

Dennie M, Rohnert Park

Sep 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph Samuel

Sep 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I enjoyed how much the resort had to offer each and every day.

Stayed 5 nights in Sep 2025

10/10 Excellent

Adrain

Traveled with family

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ocean view.

Stayed 5 nights in Sep 2025

6/10 Okay

Carl

Traveled with partner

Sep 13, 2025

Liked: Cleanliness, staff & service

Staff was good, room was good with the exception of the TV and the room phone. TV needed a technician to come and get it running and even then the channel listings were incorrect. The phone had static and every time we mad a call the hotel staff asked us to repeat our request due the the terrible phone reception

Stayed 5 nights in Sep 2025

10/10 Excellent

Steve

Traveled with partner

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly. Hotel amenities are great! Views from the room are amazing! Clean and cozy. Can't wait to get back!

Stayed 4 nights in Sep 2025

10/10 Excellent

Anna

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room, awesome food and drinks!

Stayed 5 nights in Sep 2025

10/10 Excellent

Nubia, menlo park

Sep 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great but one thing I very much disliked was that they gave me and my family a different color bracelets to tell it was my birthday and instead my husband almost got kicked out because they said those bracelets weren’t theirs. Mind you they didn’t even do anything to make it birthday worthy, I was expecting maybe a discount or someone noticing my bday bracelet and do something different but instead we were treated like any other person and almost got kicked out, we pay a lot of money to stay at great resorts and for this employee to call out my husband was pretty low.

Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with partner, Traveled with family

Sep 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property

Stayed 5 nights in Sep 2025

4/10 Poor

Gaby

Traveled with family and small children, Traveled with family

Sep 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

For a resort with such high reputation, I have been disappointed. My family had reserved 2 separate rooms and one party did not get flower Leigh’s because they were not considered “exclusive” which was rude, especially when they see some of us get them and not the others and were quickly denied when we requested if they could have them. Upon forming a line for the breakfast “buffet” we were questioned about our room number, how many people in our room and who knows what else in front of a long line of other guests while not asking others behind us the same information. The lack of discretion, and rudeness made us feel unwelcome. The “buffet” only had 2 choices of protein, salad, yogurt and 2 selection of pastries. Dinner had the same selection. Food was bland, burnt, or not thoroughly cooked. Not enough seating available to eat and yet not allowed to take our food to our room to eat comfortably. Bird poop on the chairs where we were eating, which was unsanitary especially if you have kids. Security asked to enter our room while we were napping, to fix or drill something on the wall behind our TV. We never received a notice on our door or a courtesy call about the interruption, but yet they made sure to leave a notice on our door that one of the pools was going to be off limits due to a private event. On a positive note, our room had a nice view. The beach was clean and peaceful. Housekeeping was amazing! They kept our room clean everyday and used my daughters toys to decorate

Stayed 3 nights in Aug 2025

10/10 Excellent

Fisnik

Sep 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 12 nights in Aug 2025

10/10 Excellent

Venus, Reston

Traveled with family and small children, Traveled with family

Sep 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Front desk waits were long, and some of the reps weren't the friendliest.

Stayed 1 night in Aug 2025

10/10 Excellent

Deborah, Jersey City

Traveled with partner

Sep 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is what Hawaii should feel like. Being welcomed with flamingos is the best way to kick things off. Joven checked us in and was very thorough in explaining all the tips and tricks of the property. We highly recommend their club rooms (The Hokupa'a tower). The unique access you get to the Lanai area with an infinity pool, full breakfast in the morning, hefty snacks in the afternoon, and a private bar where you can enjoy the sunset every day is worth every bit. The hotel is within walking distance of several restaurants and shopping. I happened to visit when the hotel wasn't super slammed so we had no trouble getting pool chairs. Definitely try the Mai Tai at the hotel bar. Also Jerry at the hotel bar is hilarious - quite the comedian - and people were regulars just to see him.

Stayed 3 nights in Sep 2025

10/10 Excellent

Rod

Sep 5, 2025

Stayed 4 nights in Aug 2025

10/10 Excellent

Annette Iris, Pembroke Pines

Sep 5, 2025

Stayed 3 nights in Aug 2025

4/10 Poor

Merve

Traveled with family

Sep 4, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

The bed was extremely uncomfortable, which is surprising and not what you’d expect from a hotel of this caliber. On top of that, the resort charges for beach chairs and umbrellas ($75!/day), and while they offer “cheaper” Tommy Bahama chairs for $30+, it feels absurd that such a property nickel-and-dimes guests this way. There’s also a mandatory $50 resort fee, which seems to just cover access to the pool and towels. Also, be aware that there's a $50 daily parking fee. The towel system itself is frustrating; service only runs 9am–6pm, you have to track towels with cards, and if you don’t return them in time you’re stuck going to the front desk after hours. For a supposed luxury resort, it felt unnecessarily complicated and inconvenient. On the positive side, the restaurants and food were very good, and the hotel really came through when our return flight was delayed 7+ hours. They allowed us a late checkout at no extra charge and even gave us a timed-room later in the day to shower and get ready, which was greatly appreciated. Overall, while there were some highlights, the comfort and guest experience fell short of what we expected for a “luxury” stay.

Stayed 7 nights in Aug 2025

10/10 Excellent

Henry D

Sep 3, 2025

Stayed 7 nights in Aug 2025

10/10 Excellent

Shea

Sep 3, 2025

Stayed 4 nights in Aug 2025

8/10 Good

Darby Rose

Traveled with partner

Sep 3, 2025

Liked: Cleanliness, staff & service, amenities

Our view was excellent and the property is beautiful. We went during Hawaii’s “off” season, so there was some maintenance being done to the resort, including scaffolding. The beach is clean. They did shut off our water for a few hours in the middle of the day due to emergency maintenance. Do be aware that food and drinks can be quite pricey. We upgraded to the room with club access and $100 daily credit, which was well worth it. The walls are thin, so you will be able to hear your neighbors. There were many pools and areas to hang out. Overall a good stay!

Stayed 5 nights in Aug 2025

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The Westin Maui Resort & Spa, Ka'anapali

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Room, 1 King Bed, Balcony (Kukahi)

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Premium Room, 1 King Bed, Resort View (Kukahi)

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Room, 2 Queen Beds, Lanai (Hokupa'a Tower, Extended Lanai)

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Room, 1 King Bed (Kukahi Sundeck Room, Adults Only)

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Room, 2 Queen Beds, Ocean View (Kukahi)

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Room, 1 King Bed, Ocean View (Kukahi)

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Club Room, 2 Queen Beds, Club Lounge Access, Partial Ocean View (Hokupa'a Tower)

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Club Room, 1 King Bed with Sofa bed, Club Lounge Access, Ocean View (Hokupa'a Tower)

View all photos for Superior Room, 2 Queen Beds, Ocean View (Kukahi)

Superior Room, 2 Queen Beds, Ocean View (Kukahi)

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Superior Room, 1 King Bed, Ocean View (Kukahi)

View all photos for Club Room, 2 Queen Beds, Club Lounge Access, Ocean View (Luxury Ocean, Hokupa'a Tower)

Club Room, 2 Queen Beds, Club Lounge Access, Ocean View (Luxury Ocean, Hokupa'a Tower)

View all photos for Club Room, 1 King Bed with Sofa bed, Club Lounge Access (Luxury Ocean View, Hokupa'a Tower)

Club Room, 1 King Bed with Sofa bed, Club Lounge Access (Luxury Ocean View, Hokupa'a Tower)

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Club Room, 2 Queen Beds, Club Lounge Access, Oceanfront (Hokupa'a Tower)

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Club Room, 1 King Bed, Club Lounge Access, Oceanfront (Hokupa'a Tower)

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Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Premier Suite)

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Suite (Kukahi)

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Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Luxury Suite)

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Presidential Suite, 1 Bedroom, Club Lounge Access, Ocean View (Hokupa'a Tower, Top Floor)

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Room, 1 King Bed, Lanai (Hokupa'a Tower, Extended Lanai)

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Premium Room, 2 Queen Beds, Resort View (Kukahi)

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Room, 2 Queen Beds, Resort View (Kukahi)

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Club Suite, 1 Bedroom, Club Lounge Access, Oceanfront (Hokupa'a Sundeck Corner Suite)

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Presidential Suite, 2 Bedrooms, Ocean View (Kukahi)

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Room, 2 Queen Beds, Hearing Accessible, Ocean View (Kukahi)

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Club Room, 2 Queen Beds, Bathtub Grab Bars, Balcony (Mobility Accessible, Hokupa'a Tower)

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Club Room, 2 Queen Beds, Roll-in Shower, Ocean View (Mobility Accessible, Roll-In Shower)

View all photos for Club Room, 2 Queen Beds, Mobility Accessible, Club Lounge Access (Tub, Hokupa'a Tower, Luxury Ocean)

Club Room, 2 Queen Beds, Mobility Accessible, Club Lounge Access (Tub, Hokupa'a Tower, Luxury Ocean)

View all photos for Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

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Room, 1 King Bed, Hearing Accessible, Ocean View (Kukahi)

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Club Room, 1 King Bed with Sofa bed, Club Lounge Access, Ocean View (Mobility Accessible, Tub)

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Club Room, 1 King Bed with Sofa bed, Roll-in Shower (Mobility Accessible, Hokupa'a Tower)

View all photos for Premium Room, 1 King Bed, Bathtub Grab Bars, Resort View (Mobility Accessible, Kukahi)

Premium Room, 1 King Bed, Bathtub Grab Bars, Resort View (Mobility Accessible, Kukahi)

View all photos for Premium Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

Premium Room, 1 King Bed, Hearing Accessible, Resort View (Kukahi)

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Premium Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

View all photos for Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible, Kukahi)

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