On the beach
With a stay at this well-placed hotel, you'll be half a mile (1 km) from Tulum Beach and within 2 miles (3 km) of Tulum National Park. Sian Ka'an Biosphere Reserve and Playa Paraiso are also within 3 miles (5 km).
Dining options, 2 bars/lounges
This hotel's 2 restaurants, 2 bars/lounges, and outdoor pool are some of the featured amenities. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a garden, and a snack bar/deli are also on offer.
In addition to free WiFi, the 35 guestrooms offer room service and free bottled water. Other amenities include in-room massages, ceiling fans, and showers. Change of towels is available on request.
May 15, 2019 by Adriana
Dear Guest We appreciate your review, thanks for coming with us was a pleasure to serve you. Please come back soon. Best REgards
May 6, 2019 by Reception
Dear Guest Was a pleasure for us to serve you and thanks for coming with us, appreciate your review. Best Regards
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Zulum. Self parking is free. Smoking is allowed in designated areas at this 3-star Tulum hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel Zulum offers 35 accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Zulum - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.