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5.0 out of 5

"Gorgeous facility, elegant but smiling service, and incredible breakfast buffet, definitely will stay for the next Tokyo trip. " More

By a verified traveler on Thu 20 Oct 2016

Hotel Description

5-star luxury hotel near Tokyo International Forum

Central Tokyo getaway

Within a 15-minute walk of this Chiyoda hotel, you'll find Tokyo International Forum and Marunouchi Building. Imperial Palace Garden and Kabuki-za Theatre are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. You'll appreciate the 24-hour health club, bar/lounge, and laundry facilities.

Free Internet, flat-screen TVs

The 200 guestrooms feature thoughtful touches like pillow menus and bathrobes, while refrigerators and coffee/tea makers offer the conveniences of home. Free WiFi, free wired Internet, and 24-hour room service are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$417* Per night/room Jan 7 - Jan 8

Horizon Premier Room 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Deluxe Imperial Garden View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Deluxe Imperial Garden View Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Shangri-La Hotel, Tokyo ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-La Hotel, Tokyo

Everyone (1)
5 out of 5

Unforgettable experience at Shangri-La Hotel

Cons: Only one request; better to have a walk-way in case of rain, or should indicate an access passing thorough inside nearby buildings.
Location: Great locations a minute from Tokyo station, but difficult to walk outside with rain.
Gorgeous facility, elegant but smiling service, and incredible breakfast buffet, definitely will stay for the next Tokyo trip.

Posted by , from Los Angeles on Oct 20, 2016

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5 out of 5

Amazing service and views

Pros: Free Internet
This was the absolute best hotel I've ever stayed at. The standard deluxe room was spacious and had a gorgeous view of the city where my wife and I enjoyed tea every night watching the sun set on the city on the comfy seating next to the window. The glass shower that had a view of the skyline with huge shower head was great too. Service was top notch as well. Everyone was pleasant and spoke excellent English. The concierge helped us fax a bunch of documents to the states, mail letters, and book train tickets without any effort on our part. I definitely recommend this hotel who wants luxury while in Tokyo.

Posted by , from San Mateo, CA on Feb 15, 2011

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Property Features

Shangri-La Hotel, Tokyo offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A spa tub, a sauna, and spa services are also featured at the luxury Shangri-La Hotel, Tokyo. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Tokyo hotel is smoke free.

  • 200 guestrooms or units
  • 2 dining venues
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tokyo (NRT-Narita Intl.) (67.5 km / 41.9 mi)
  • Train station: Tokyo Station (1 km / 0.6 mi)
  • Metro station: Nihonbashi Station (0.6 km / 0.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Shangri-La Hotel, Tokyo offers 200 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Shangri-La Hotel, Tokyo has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: JPY 5000 per stay
  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between JPY 3000 and JPY 5000 per person (approximately)
  • Airport shuttle fee: JPY 3100 per person (one way)
  • Self parking fee: JPY 3000 per day
  • Valet parking fee: JPY 4500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Shangri-La Tokyo
  • Shangri-La Hotel Tokyo
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  • Shangri-La Tokyo Hotel
  • Tokyo Hotel Shangri-La
  • Tokyo Shangri-La
  • Tokyo Shangri-La Hotel
  • Shangri La Chiyoda
  • Shangri La Tokyo
  • Shangri-La Hotel, Tokyo Hotel Chiyoda
  • Shangri-La Hotel, Tokyo Japan
  • Shangri La Tokyo
  • Shangri La Chiyoda
  • Shangri La Hotel Tokyo
  • Shangri-La Hotel, Tokyo Hotel
  • Shangri-La Hotel, Tokyo Tokyo
  • Shangri-La Hotel, Tokyo Hotel Tokyo

You should know

  • Shangri-La Hotel, Tokyo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
url importing https://www.travelocity.com/Tokyo-Hotels-Shangri-La-Hotel,-Tokyo.h2434355-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.