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Hotel Villa Fontaine Grand Tokyo-ariake

4.0 star property
4-star hotel near Ariake Garden, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Villa Fontaine Grand Tokyo-ariake

Exterior
A modern indoor swimming pool with a tiled floor and walls, benches, and a digital temperature display.
A rooftop terrace with seating, a pool, and city views at night.
A modern hotel room with a large window offering a city view, a comfortable sofa, a desk with a chair, and a flat-screen TV.
A spacious dining area with a long counter filled with various food items and a view of the city through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning

Explore the area

View in a map
2 Chome-1-5 Ariake, Koto City, Tokyo, Tokyo Prefecture, 135-0063
  • Place, Tokyo Garden Theater
    ‪1 min walk‬
  • Place, Ariake Garden
    ‪3 min walk‬
  • Place, Tokyo Big Sight
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for King Room, Non-smoking Top Floor Guaranteed Refa Room 22 Square Meters Width 200cm

Down comforters, in-room safe, desk, laptop workspace

King Room, Non-smoking Top Floor Guaranteed Refa Room 22 Square Meters Width 200cm

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior King room, Non-smoking ([High Floor Guarantee]Superior King[22 square meters]Width 200cm)

Down comforters, in-room safe, desk, laptop workspace

Superior King room, Non-smoking ([High Floor Guarantee]Superior King[22 square meters]Width 200cm)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Top Floor ReFa Style 22 Sq M King Room Non-Smoking

Down comforters, in-room safe, desk, laptop workspace

Top Floor ReFa Style 22 Sq M King Room Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Non Smoking

A modern hotel room with a large bed, a flat-screen TV, and a city view through the window.

Double Room, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking (with Extra Bed)

Down comforters, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking (with Extra Bed)

8.8 out of 10
Excellent
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

A hotel room with a large bed, a desk with a computer, a TV, and a sofa.

Superior Double Room, Non Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, Non Smoking (Moderate)

A hotel room with a bed, a sofa, a small round table, and a wall with framed pictures.

Double Room, Non Smoking (Moderate)

8.6 out of 10
Excellent
(77 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Superior Twin Room, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (for 3 People)

Down comforters, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking (for 3 People)

8.8 out of 10
Excellent
(34 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Twin Room, Non Smoking

A hotel room with a large bed, a desk with a computer, a TV, and a sofa.

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Triple Room, Non Smoking

A hotel room with two beds, a TV, a desk, and a window with curtains.

Comfort Triple Room, Non Smoking

9.0 out of 10
Wonderful
(45 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room, Non Smoking

A hotel room with three beds, a desk, a television, and a large window with curtains.

Family Room, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking (with Tatami Area)

Down comforters, in-room safe, desk, laptop workspace

Twin Room, Non Smoking (with Tatami Area)

9.2 out of 10
Wonderful
(28 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

8.0 out of 10
Very good
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

A hotel room with a bed, a sofa, a small round table, and a wall with framed pictures.

Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

9.2 out of 10
Wonderful
(5 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

A hotel room with two beds, a desk, and a large window with curtains.

Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

9.2 out of 10
Wonderful
(53 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.4 out of 10
Very good
(31 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed
  • Free WiFi

View all photos for High Floor, Superior King Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, a sofa, and a TV.

High Floor, Superior King Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for High Floor, Superior King Room, Non Smoking with Public Bath Ticket

A hotel room with a bed, a desk, a chair, a small table, a sofa, and a TV.

High Floor, Superior King Room, Non Smoking with Public Bath Ticket

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Top Floor, ReFa Collaboration Room, Non Smoking

A hotel room with a round table displaying a vacuum cleaner, a bottle, and a power cord.

Top Floor, ReFa Collaboration Room, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

A hotel room with a round table displaying a vacuum cleaner, a bottle, and a power cord.

Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

A hotel room with two beds, a TV, a desk, and a window with curtains.

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Down comforters, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Comfort Fourth Room, Non Smoking

A hotel room with a large bed, a desk, a television, and a herringbone-patterned wall.

Comfort Fourth Room, Non Smoking

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

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About the neighborhood

Tokyo

Koto stay.You'll be steps from Ariake Garden and within a 10-minute walk of Tokyo Big Sight with a stay at this Koto hotel. Also, Tokyo Bay is within 2 miles (3 km) and Tokyo Tower is within 6 miles (10 km).

What's nearby

  • Tokyo Garden Theater - 1 min walk - 0.1 miles
  • Ariake Garden - 3 min walk - 0.2 miles
  • Ariake Coliseum - 3 min walk - 0.2 miles
  • Tokyo Big Sight - 9 min walk - 0.5 miles
  • Toyosu Market - 12 min walk - 0.7 miles

Getting around

  • Kokusai-tenjijo Station - 4 min walk
  • Ariake Station - 5 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪ここdeデリ - ‬6 min walk
  • ‪マクドナルド - ‬9 min walk
  • ‪陳麻婆豆腐 - ‬5 min walk
  • ‪Burger King - ‬4 min walk
  • ‪ABURI 百貫 - ‬4 min walk

About this property

Hotel Villa Fontaine Grand Tokyo-ariake

4-star hotel near Ariake Garden, connected to a shopping center
Hotel Villa Fontaine Grand Tokyo-ariake offers its guests hot springs, a sauna, and a fitness center. There's a restaurant on site. You'll find a business center on site.

Public spaces have free WiFi. Spa services, a vending machine, and laundry facilities are also featured at the business-friendly Hotel Villa Fontaine Grand Tokyo-ariake. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tokyo hotel is smoke free.

  • 749 guestrooms or units
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site
  • Lockers available
  • Dining venue
Hotel Villa Fontaine Grand Tokyo-ariake offers 749 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 49-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and 1:00 AM. The temperature in the hot springs is set to 90°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free shopping center shuttle
  • Self parking on site (JPY 2,500 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 4,700; reservation required

Things to do

  • 2 indoor/outdoor hot springs
  • Gym
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2500 per night
  • Hosted evening meal: JPY 4700

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 5:00 AM to 1:00 AM.
  • Children 6 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Fontaine Tokyo Ariake Tokyo
Villa Fontaine Grand Tokyo Ariake
Hotel Villa Fontaine Grand Tokyo ariake
Hotel Villa Fontaine Grand Tokyo-ariake Hotel
Hotel Villa Fontaine Grand Tokyo-ariake Tokyo
Hotel Villa Fontaine Grand Tokyo-ariake Hotel Tokyo

Frequently asked questions

How close is Hotel Villa Fontaine Grand Tokyo-ariake to the airport?

Hotel Villa Fontaine Grand Tokyo-ariake is 9.1 mi (31-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Villa Fontaine Grand Tokyo-ariake?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Villa Fontaine Grand Tokyo-ariake on Aug 6, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Villa Fontaine Grand Tokyo-ariake have an airport shuttle?

Airport shuttle services are not available at Hotel Villa Fontaine Grand Tokyo-ariake.

Does Hotel Villa Fontaine Grand Tokyo-ariake offer free breakfast?

Free breakfast isn’t provided at Hotel Villa Fontaine Grand Tokyo-ariake, but buffet breakfast is offered for a fee of JPY 3500 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hotel Villa Fontaine Grand Tokyo-ariake?

No, there is no casino at this hotel.

What time is check-in at Hotel Villa Fontaine Grand Tokyo-ariake?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Hotel Villa Fontaine Grand Tokyo-ariake?

Free parking is not available at this hotel. Self parking is available for JPY 2500 per night.

Does Hotel Villa Fontaine Grand Tokyo-ariake have a pool?

Hotel Villa Fontaine Grand Tokyo-ariake does not have a pool.

Does Hotel Villa Fontaine Grand Tokyo-ariake have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Villa Fontaine Grand Tokyo-ariake have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Villa Fontaine Grand Tokyo-ariake to downtown Tokyo?

Hotel Villa Fontaine Grand Tokyo-ariake is 3.3 mi away from Tokyo.

Hotel Villa Fontaine Grand Tokyo-ariake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1860 out of 2988 reviews
Rating 8 - Good. 748 out of 2988 reviews
Rating 6 - Okay. 256 out of 2988 reviews
Rating 4 - Poor. 72 out of 2988 reviews
Rating 2 - Terrible. 52 out of 2988 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very attentive staff, beautiful location.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

HIU TUNG WILLIAM

Liked: Cleanliness
Very nice Kaisen don for breakfast
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Kia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very nice very close to shopping easy to get to the train station ❣️❣️❣️❣️❣️❣️❣️
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is spacious enough for Japan. The restrooms are amazing. There is no microwave in the hotel. A separate room on the same floor. They even supply you with chopsticks.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Excellent place. Great stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, peaceful onsen, love shopping in Grand Ariake Hotel! Absolutely love staying here!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

JAMES E.

Liked: Cleanliness, amenities, property conditions & facilities
The Greatest place to stay visiting Tokyo
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with large rooms (for Japan). Staff was accommodating and facilities were excellent. Ate breakfast one morning at the hotel and it was an incredible spread of both western and Japanese items.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Glorius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff definitely will recommend to friends and family
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Leon

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in almost every capacity. Staff was also very courteous and the breakfast was wonderful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, friendly staff, cell phone chargers provided in room and need room key to elevators, next to Ariake mall, clean hotel all the way around.
Reception
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean modern rooms. Wonderful staff.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

hoi man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and staffs are helpful. Highly recommended this hotel!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Loan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room and buffet at restaurant
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities
Ideal hotel because the hotel is fantastic and it is right next to Ariake Garden Mall. The hotel restaurant is a must do and the rooms are clean and large enough to move around. It is a convenient location and I would definitely stay there again.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good. The spa was amazing.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in, and clean rooms with great staff help. Close by Ariake station and other convenient stores and near a shopping mall as well. Definitely, recommend to anyone who is traveling to Tokyo Japan.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Hotel Fontaine. The room was comfortable and clean and the mall right next to it was great. The surrounding area suited us perfectly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Keshawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the room type I stayed in. I would definitely recommend and come back again
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Helen Noelani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We skipped the breakfast because the aeon supermarket and coffee shop opens at 8am so we went down to the coffee shop for breakfast! The hotel is great! Clean, spacious rooms! The onsen and grand ariake garden mall is the best place for families to stay! Such good restaurants and the onsen connected to the hotel is so clean and relaxing!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, room was quite spacious. Fresh towels and amenities were restocked regularly. Buffet breakfast was fabulous as well, something for everyone. The hotel is close to a shopping mall and the train stations, which makes it easier to get to the further out popular Tokyo spots.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Edith

Liked: Cleanliness, amenities, property conditions & facilities
Room are clean and service is good, the breakfast is suggestable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Cheryl

Rooms very nice and clean. Location excellent! Connected to a mall for shopping and eating. Also not too far to other locations, such as Shinjuku.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Spa
Stayed 6 nights in Mar 2026