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Hotel Hacienda

3.0 star property
3-star hotel near SEA LIFE Sydney Aquarium

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Photo gallery for Hotel Hacienda

Acapulco Suite | Private kitchen
Dos Jefes | City view
Interior detail
Exterior
Acapulco Suite | Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
179 Cleveland Street, Redfern, NSW, 2016
  • Star Casino
    ‪4 min drive‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney Opera House
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Acapulco Suite

Acapulco Suite | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)
  • 592 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for El Nido

1 bedroom, soundproofing, iron/ironing board, free WiFi

El Nido

7.4 out of 10
Good
(29 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Dos Jefes

Dos Jefes | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Dos Jefes

8.4 out of 10
Very good
(5 reviews)
  • 129 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for El Jefes

1 bedroom, soundproofing, iron/ironing board, free WiFi

El Jefes

7.4 out of 10
Good
(9 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Sydney

Redfern stay.Your stay at this Redfern hotel places you within 2 miles (3 km) of SEA LIFE Sydney Aquarium and Star Casino. Overseas Passenger Terminal and Circular Quay are also within 3 miles (5 km).

What's nearby

  • SEA LIFE Sydney Aquarium - 4 min drive - 1.7 miles
  • Star Casino - 4 min drive - 2.0 miles
  • Circular Quay - 5 min drive - 2.7 miles
  • Sydney Harbour Bridge - 5 min drive - 2.9 miles
  • Sydney Opera House - 6 min drive - 2.9 miles

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪RaRa - ‬6 min walk
  • ‪Khao Yum Thai - ‬6 min walk
  • ‪The Redfern - ‬6 min walk
  • ‪Big Daddy's Burger Bar - ‬6 min walk
  • ‪Calico Cafe - ‬3 min walk

About this property

Hotel Hacienda

3-star hotel near SEA LIFE Sydney Aquarium
Hotel Hacienda offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Sydney hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • Built in 2000
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Hotel Hacienda offers 64 accommodations with hair dryers. Televisions come with digital channels.

Bathrooms include showers with hydromassage showerheads. This Sydney hotel provides complimentary wireless Internet access.

Languages

Chinese (Mandarin), English, French, Hindi

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (AUD 30 per night)
  • Limited onsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Frequently asked questions

How close is Hotel Hacienda to the airport?

Hotel Hacienda is 5.9 mi (21-min drive) away from the Sydney Airport (SYD) airport, the closest popular airport to the property.

Does Hotel Hacienda have an airport shuttle?

Airport shuttle services are not available at Hotel Hacienda.

How close is Hotel Hacienda to the beach?

This hotel is 11.3 mi (35-min drive) from Manly Beach and 4.7 mi (20-min drive) from Coogee Beach. Don't forget your sunscreen!

Does Hotel Hacienda offer free breakfast?

Hotel Hacienda does not offer free breakfast.

Is there a casino at Hotel Hacienda?

No, there is no casino at this hotel, but Star Casino (4-min drive) is nearby.

What time is check-in at Hotel Hacienda?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Early check-in costs AUD 25 (subject to availability).

Is there free parking at Hotel Hacienda?

Free parking is not available at this hotel. Self parking is available for AUD 30.00 per night.

Does Hotel Hacienda have a pool?

Hotel Hacienda does not have a pool.

Does Hotel Hacienda have a spa?

There are no spa services available at this hotel.

How close is Hotel Hacienda to downtown Sydney?

Hotel Hacienda is 1.5 mi away from Sydney.

Hotel Hacienda Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 198 out of 1001 reviews
Rating 8 - Good. 331 out of 1001 reviews
Rating 6 - Okay. 282 out of 1001 reviews
Rating 4 - Poor. 110 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, would recommend
Stayed 1 night in Apr 2025

8/10 Good

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Gryffon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is quite nice, the size of the rooms are what you pay for. There is a train track right next to the hotel, which can be noise when in your room, but it is not worth worrying about.
Stayed 3 nights in Apr 2025

8/10 Good

Wendy

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Loved the space and proximity to the soccer stadium. Trains were very noisy so ear plugs are advised. The two bedroom apartment was perfect for our family, comfortable beds and kitchen a bonus. The floor was dirty in corners so house keeping needs to be increased, otherwise perfect and a great price for the city
Stayed 1 night in Apr 2025

6/10 Okay

Marcia

Stayed 3 nights in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access the property, rooms were clean. Note that the television is FTA only and does not have wifi. Easy check in/out, would have liked a little box to drop the key into & some info on the flyer in the envelope with keys about eaely checkout though.
Stayed 1 night in Mar 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, lovely obliging staff. First time we have struck accommodation that doesn't provide a kettle or tea and coffee and milk. We just had to ask the friendly staff for them, including cups, but is this the way motels are heading? Nice place though.
Stayed 3 nights in Mar 2025

2/10 Terrible

Shae

Disliked: Cleanliness, staff & service, property conditions & facilities
When booking the hotel, it was clearly stated that there was available parking (nothing about having to reserve or pay extra) which is what other hotels normally state. We had to park a 20 minute walk away from the hotel due to limited space. Place was also dirty and needs a good scrub. Very very small for the amount of money too.
Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my visit’s purpose. Room is small as expected but comfortable. You hear every noise going on around you. Flush buttons on toilet were loose so kept filling cistern unless adjusted. Bed very comfortable. Water pressure in shower fantastic. Night staff was very friendly but others seemed merely functional. Disappointed that I had to go to reception to ask for towels. No apology that they weren’t in the room. Expensive for what you get but predicting that the room was more expensive than usual due to Mardi Gras being on. Hotel was a 10/15 minute walk to Belvoir Street Theatre which was really convenient. Seeing a play there was the purpose of my visit.
Stayed 1 night in Mar 2025

4/10 Poor

Jarrod

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Positives: the beds were pretty comfy, and there is decent access to both Redfern and Central stations. Negatives: where do I even begin? My partner had to CLEAN the air con filter upon arrival, as it was filthy and inhibiting the machines ability to fucntion. The staff, although polite, were seemingly incompetent. We needed a new duvet brought to our room due to a spillage. The staff handed us, after us having to ask several times, a duvet and accompanying sheets, and essentially said good luck. No offer to make the bed, or even take the old duvet away! There was NO room service or cleaning during our stay. We had to beg for someone to take away our dirty towels and rubbish. Additionally, the selling points of Mexican street food and bar on site no longer exist, however this was not mentioned anywhere upon the listing nor check in. This accommodation is certainly NOT a hotel, and definitely not worth the $1200 we paid for our 3 night stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Millay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what you need, nothing you don’t. Very consistent property.
Stayed 1 night in Feb 2025

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A glammed up budget stay, but clean and convenient

A great landing spot for a night. Room was teeny tiny but the bed was so comfortable. The hotel decor is so awesome and they have done a great job styling to make the space feel airy and larger than it is. The hotel is on a busy road and on a train line but that does make it convenient as it’s close to Redfern station and close to bars and cafes. Central is only a 10 min walk away, too. A bit of a shame the taco restaurant has closed as there were no options for a drink or snack in the lobby. You’re not going to want to stay here for a luxury staycation but as far as location, affordability and convenience goes, we’ll stay again.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful space. The beds were clean and so comfortable. The staff were incredibly pleasant I would recommend this place to everybody.
Stayed 5 nights in Jan 2025

2/10 Terrible

Lola

Disliked: Cleanliness, property conditions & facilities
There were cockroaches at this place. I was moved from one room with cockroaches to another. It felt like staying at a private room hostel. I was very dissatisfied with my stay and didn’t expect the condition. There was also no hot water and the staff gaslit me by saying the water doesn’t get hot. It was. Incredibly frustrating to get any help or resolution.
Stayed 4 nights in Feb 2025

2/10 Terrible

Vimal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Drew, MACQUARIE HILLS

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my partner and I will use hotel hacienda from time to time as it’s the most convenient location to be for our visits to Sydney - it’s clean, the beds are soft and comfy, it’s convenient as hell with a short walk to Redfern station and it’s incredibly budget friendly. The prices on weekends are a bit of a rort but you literally will not find a place cheaper in Sydney over a weekend that is this close to everything. Staff are lovely and usually let us check in early if it’s a weekday or a Friday - we’ll be back many many many more times as the years rolls by.
Stayed 1 night in Jan 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities
The staff were nice, the rooms are simple, however, they could use some up keep and repair. The room I was in had a broken window latch. The TV light would constantly blink and wake us, so had to be unplugged. The wall also looked dirty under the tv, and could use a clean. Was saddened to find that there as no longer any dining at this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Ella

Stayed 2 nights in Jan 2025

10/10 Excellent

Cherylynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful. You can hear the trains in our room. Last time we stayed we didn’t hear the trains.
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Stayed 2 nights in Mar 2024

6/10 Okay

Mukesh

Had to pay extra for Parking, whe I booked I thought tgere was parking. For the cost, the rooms are a matchbox. No Tea and coffee in the rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel and location to rest your head

Absolute perfect stay. Very good value and great location, only a five minute walk from Redfern station which gets you into the city centre in 12 minutes. Also connected with bus routes, short walk to Broadway which has tonnes of shops and restaurants. Hotel itself the staff were all so nice and accommodating. Our room was even ready at 9:30am which was a nice surprise. For the price you really couldn’t go wrong, the rooms are small but the aircon works well and the beds are comfortable after a long day out and about so that’s what suited us. It’s not a hotel you would be lounging in all day but served its purpose for us perfectly. Loved it!
Stayed 2 nights in Dec 2024