Hôtel Mercure Strasbourg Centre Gare

4.0 star property
4-star hotel near Train Station Square, connected to a shopping center

Choose dates to view prices

Photo gallery for Hôtel Mercure Strasbourg Centre Gare

Exterior
In-room safe, desk, blackout drapes, soundproofing
Privilege, Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
14-15 Place De La Gare, Strasbourg, Bas-Rhin, 67000
  • Train Station Square
    ‪2 min walk‬
  • Place Kléber
    ‪9 min walk‬
  • Strasbourg Cathedral
    ‪14 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪14 min drive‬

Room options

Classic Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Privilege, Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Strasbourg

Quartier de la Gare stay.You'll be steps from Train Station Square and within a 10-minute walk of Galeries Lafayette with a stay at this Quartier de la Gare hotel. Also, Place Kléber is within half a mile (1 km) and Strasbourg Cathedral is within 2 miles (3 km).

What's nearby

  • Train Station Square - 2 min walk - 0.1 miles
  • Galeries Lafayette - 9 min walk - 0.5 miles
  • Place Kléber - 9 min walk - 0.5 miles
  • Strasbourg Christmas Market - 12 min walk - 0.7 miles
  • Strasbourg Cathedral - 14 min walk - 0.8 miles

Getting around

  • Strasbourg Station - 2 min walk
  • Gare Centrale Tram Station - 2 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 23 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪La Croissanterie - ‬2 min walk
  • ‪Boulangerie DURRENBERGER - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪La Potence - ‬2 min walk

About this property

Hôtel Mercure Strasbourg Centre Gare

4-star hotel near Train Station Square, connected to a shopping center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hôtel Mercure Strasbourg Centre Gare.

Smoking is allowed in designated areas at this 4-star Strasbourg hotel.

  • 1 building
  • 68 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar or lounge
Hôtel Mercure Strasbourg Centre Gare offers 68 accommodations with safes and coffee/tea makers. Satellite television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site
  • Offsite parking; discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (37 inches high)
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 9 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.5 per person
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gare Centrale Strasbourg
Mercure Gare Centrale
Mercure Gare Centrale Hotel
Mercure Gare Centrale Hotel Strasbourg
Mercure Gare Centrale Strasbourg
Mercure Gare Strasbourg
Mercure Strasbourg Gare Centrale
Strasbourg Gare Centrale
Strasbourg Mercure Gare
Strasbourg Mercure Gare Centrale
Hôtel Mercure Strasbourg Centre Gare
Mercure Strasbourg Centre Gare
Hôtel Mercure Gare
Mercure Strasbourg Centre Gare
Hôtel Mercure Strasbourg Centre Gare Hotel
Hôtel Mercure Strasbourg Centre Gare Strasbourg
Hôtel Mercure Strasbourg Centre Gare Hotel Strasbourg

Frequently asked questions

How close is Hôtel Mercure Strasbourg Centre Gare to the airport?

Hôtel Mercure Strasbourg Centre Gare is 11.1 mi (23-min drive) away from the Strasbourg (SXB-Strasbourg Intl.) airport, the closest popular airport to the property.

Does Hôtel Mercure Strasbourg Centre Gare have an airport shuttle?

Airport shuttle services are not available at Hôtel Mercure Strasbourg Centre Gare.

How close is Hôtel Mercure Strasbourg Centre Gare to the beach?

This hotel is 8.6 mi (20-min drive) from Plage de la Ballastière de Bishheim-Schiltigheim.

Does Hôtel Mercure Strasbourg Centre Gare offer free breakfast?

Free breakfast isn’t provided at Hôtel Mercure Strasbourg Centre Gare, but buffet breakfast is offered for a fee of EUR 18.5 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hôtel Mercure Strasbourg Centre Gare?

No, there is no casino at this hotel, but Casino Diamond (9-min drive) is nearby.

What time is check-in at Hôtel Mercure Strasbourg Centre Gare?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hôtel Mercure Strasbourg Centre Gare?

Free parking is not available at this hotel.

Does Hôtel Mercure Strasbourg Centre Gare have a pool?

Hôtel Mercure Strasbourg Centre Gare does not have a pool.

Does Hôtel Mercure Strasbourg Centre Gare have a spa?

There are no spa services available at this hotel.

How close is Hôtel Mercure Strasbourg Centre Gare to downtown Strasbourg?

Hôtel Mercure Strasbourg Centre Gare is 0.4 mi away from Strasbourg.

Hôtel Mercure Strasbourg Centre Gare Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 77 out of 289 reviews
Rating 8 - Good. 147 out of 289 reviews
Rating 6 - Okay. 48 out of 289 reviews
Rating 4 - Poor. 12 out of 289 reviews
Rating 2 - Terrible. 5 out of 289 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

ian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Room problems

On one of the days, the keycard for our children’s room did not work. I went to the front desk 3 times before they came to see for themselves. On two of the three days, the toilet was running making a noise that made it difficult to sleep. We reported it 3 times and they said it was fixed. It was running been we left. For 350 euro a night —we know Strasbourg is expensive — this was not a good experience. The breakfast and breakfast staff were terrific.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk staff and Servers at Breakfast were wonderful. Very polite and service oriented. Anticipated our needs.
Stayed 3 nights in Dec 2024

8/10 Good

Endres, Bonita Springs

Traveled with partner
Liked: Cleanliness, staff & service
Interesting lobby. Very quiet floors. Across the street from the train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Dominique

Stayed 1 night in Nov 2023

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and welcoming.
Stayed 1 night in Sep 2023

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Alexander

Disliked: Property conditions & facilities
Rooms pretty tired, parking difficult
Stayed 1 night in Jul 2022

8/10 Good

Bob

Stayed 1 night in May 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great hotel…

Mercure is a wonderful hotel. The location is awesome. Very close to the train station as well as the old town. We love Strasbourg at Christmas time.
Stayed 2 nights in Dec 2021

10/10 Excellent

URI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

jerome c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near train station

I wanted to be near the train station and this worked well. Comfortable room and good breakfast. Best thing is they let me check in at noon instead of waiting. This is a good way for Accor to keep customers happy.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

alfonso

Traveled with family
Liked: Cleanliness, staff & service
Small old fashioned room. Low end of mercure standard
Stayed 1 night in Dec 2019

8/10 Good

Stephen

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
The location was great and it is in a beautiful city. However, fighting and what sounded to be an intoxicated man yelling and screaming outside of my room at 11.15pm was not something I would expect in a Mercure. It was not managed as it continued. The staff were not warm nor friendly, I expected more! The towels were worn through and had holes in them.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Valerie, Colorado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to Gare de Strasbourg and prime location for Christmas markets. Very accommodating staff. Even had fruit and candy canes at desk. Charlotte was very sweet! As was Valerie! I would definitely stay again! Had a room looking over the square in front of the Gare De Strasbourg where we enjoyed a take out dinner and a bottle of wine. Just the best welcome!
Stayed 1 night in Nov 2018

8/10 Good

Clemens

Friendly hotel in good location. Could need a refurbishment of the rooms though.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Comfortable and Convenient

I had a one night stay for a business trip and the hotel is very convenient for the central rail station and a reasonably short walk from the old town. There are plenty of shops, cafe's and restaurants in the area. The check-in was very smooth and the staff seem very friendly and welcoming. Breakfast had a good selection of hot and cold food to choose from. The room was comfortable if a little dated. One great feature in my room were sliding screens which cover the windows effectively blocking noise and light. Overall a pleasant stay and I would stay at the Mercure Centre Gare again if I return to Strasbourg.
Stayed 1 night in Nov 2018

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for my needs

I had a 6 AM train from the Strasbourg Central Rail Station so I was looking for convenience and nearness to train station. The hotel was right across the street. Even though it faced to train station theroom was quiet. The staff was helpful and directed me to nearby restaurants and gave me an umbrella while it was raining out. Like most French hotels the room was small but it fit the bill perfectly for my needs.
Stayed 1 night in Oct 2018

8/10 Good

Brian, Nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for 5he station. Just a short walk across the road.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a nice place and good location with clean rooms.
Stayed 1 night in Jul 2018