With a stay at this Walnut Street hotel, you'll be within half a mile (1 km) of Missouri State University and 3 miles (5 km) of Mercy Hospital Springfield. Wonders of Wildlife Museum & Aquarium and Bass Pro Shops Outdoor World are also within 3 miles (5 km).
Free shuttle, parking
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking and a free area shuttle.
Free WiFi, LCD TVs
The 267 guestrooms have LCD TVs with cable channels and offer free WiFi and room service. Other amenities include premium bedding, coffee/tea makers, and hair dryers.
University Plaza Hotel and Convention Center Springfield ratings based on 23 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort1.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for University Plaza Hotel and Convention Center Springfield
Everyone (9)Couples (3)Family (10)
5 out of 5
Great location and was comfortable. I wish there had been a mini fridge but other than that, it was great.
Posted by Angela on Apr 7, 2022
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Comment from Hotel Management
Apr 8, 2022
by GM
Dear Angela,
It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again.
Best,
Thys Jones
General Manager
5 out of 5
There was plenty of parking and streets exits on three sides of the building.
Posted by Vince on Dec 4, 2021
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Comment from Hotel Management
Dec 5, 2021
by Parish Patel
Dear Vince, We are glad you enjoyed your stay here with us. We look forward to your return! Best, Parish Patel Front Office Supervisor
5 out of 5
Posted by Chisty on Nov 6, 2021
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5 out of 5
Decent hotel close to Mo State campus
Posted by Dana on Sep 27, 2021
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Comment from Hotel Management
Sep 27, 2021
by GM
Dear Dana,
We are glad that you enjoyed your stay and our location. It was our pleasure hosting you and we hope to see you again.
Best,
Thys Jones
General Manager
2 out of 5
Definitely NOT worth the money. Hotel is outdated. The room was worn and not kept up, air conditioner took all afternoon and all night to finely get down to 70 degrees (it was not exceptionally hot outside), toilet had to be flushed more than once to fully flush, shower was weak and old. We were charged $50 more than quoted on Travelocity for no apparent reason. Staff was less than friendly. No breakfast provided despite their claims, bar closed early and was very expensive. We paid $250 for one night… I have stayed at nicer hotels that are up to date, cleaner, and offer breakfast for less than half the price.
Posted by a verified traveler on Aug 7, 2021
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Comment from Hotel Management
Aug 8, 2021
by GM
Dear Anonymous,
I’m sorry that you did not find us to be a good value and that our accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages improvements for future stays. Thank you for taking the time to share your review with us.
Sincerely,
Thys Jones
General Manager
5 out of 5
Posted by a verified traveler on Jun 22, 2021
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Comment from Hotel Management
Jul 3, 2021
by GM
Dear Anonymous,
We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.
Best,
Thys Jones
General Manager
4 out of 5
Posted by a verified traveler on Apr 4, 2021
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Comment from Hotel Management
Apr 14, 2021
by GM
Dear Anonymous,
We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.
Best,
Thys Jones
General Manager
5 out of 5
It met our needs.
Posted by a verified traveler on Apr 3, 2021
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Comment from Hotel Management
Apr 7, 2021
by GM
Dear Anonymous,
I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon!
Best,
Thys Jones
General Manager
3 out of 5
Posted by a verified traveler on Mar 24, 2021
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Comment from Hotel Management
Apr 26, 2021
by GM
Dear Anonymous,
Guest satisfaction is our highest priority so I regret that we weren't able to deliver a more positive experience. Your feedback is welcome and we appreciate you taking the time to share your review with us.
Sincerely,
Thys Jones
General Manager
3 out of 5
I felt under the circumstances with COVID-19 the room was comfortable and clean. The staff were doing their best. I respect and appreciate their efforts. I know once things settle down the space and conditions for a higher standard of care will be much easier and smoother for all.
Posted by a verified traveler on Mar 21, 2021
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About the University Plaza Hotel and Convention Center Springfield
University Plaza Hotel and Convention Center Springfield offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. There are 15 meeting rooms available. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly University Plaza Hotel and Convention Center Springfield. Free self parking is available. This 3.5-star Springfield hotel is smoke free.
267 guestrooms or units
9 levels
39000 sq ft of conference space
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Wedding services available
Terrace
Gift shop
Newspapers for purchase
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Number of outdoor pools - 1
Free WiFi
Free area shuttle
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Free area shuttle
Parking: Free self parking
Room Amenities
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In-room dining (limited hours)
LCD television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Shower and tub combination
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.
Nearby Activities
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hiking/biking trails nearby
Golf lessons available nearby
Golfing nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
Roll-in shower
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
Pets: USD 50 per pet, per stay
Only dogs and cats are allowed
Maximum 2 per room
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.
Service animals are allowed
Service animals are exempt from fees/restrictions
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 75.00 per night
Resort fee: USD 12.00 per accommodation, per night
The resort fee includes:
Pool access
Fitness center access
Airport shuttle
Business center/computer access
Internet access
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 10.95 for adults and USD 5.95 for children (approximately)
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
Late check-out fee: USD 20.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel
You should know
Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions
University Plaza Hotel and Convention Center Springfield is 0.6 mi away from Springfield.
University Plaza Hotel and Convention Center Springfield is home to Terrace Grille, which features American cuisine, light fare, and brunch.
This hotel offers free self parking.
University Plaza Hotel and Convention Center Springfield is 8 mi (13-min drive) away from the Springfield-Branson National Airport (SGF) airport, the closest popular airport to the property.
University Plaza Hotel and Convention Center Springfield features an indoor pool and an outdoor pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at University Plaza Hotel and Convention Center Springfield, but buffet breakfast is offered for a fee of USD 10.95 for adults and USD 5.95 for children. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.
Check-in is from 4 PM - midnight.
Airport shuttle services are not available at University Plaza Hotel and Convention Center Springfield.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
