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University Plaza Hotel and Convention Center Springfield

3.5-star property
333 S John Q Hammons Pkwy, Springfield, MO 1-855-201-7819
4.1 out of 5
Very good!
See all 20 travelocity Reviews

"We were given a handicap room and I don't know why. The watier in the "happy hour" space was spacy. He jogged by and dropped off menus, no napkins or ... " More

By a verified traveler on Mon 20 Mar 2023

Points Of Interest

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Hotel Description

3.5-star hotel near Missouri State University

Walnut Street stay

A stay at this Walnut Street hotel places you steps from Hammons Tower and within a 5-minute walk of Missouri State University. Springfield Cardinals and Springfield Expo Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, conference center, and conference space. Enjoy the indoor pool and perks like free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$117* Per night/room Oct 8 - Oct 9

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa Sleeper

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Poolside (Expedia)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

University Plaza Hotel and Convention Center Springfield ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for University Plaza Hotel and Convention Center Springfield

Everyone (8) Couples (3) Family (9)
2 out of 5
No amenities like a refrigerator or microwave. We were there for three nights and our room was never cleaned or restocked with towels. Coffee shop opened over an hour and a half late one morning. On the upside, its very convenient to downtown.

Posted by on Apr 5, 2023

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Comment from Hotel Management

Apr 5, 2023 by Brent

KimThank you for providing feedback about your stay! It is always beneficial to find out what kind of amenities our guests are looking for! I apologize that your stay was not up to your, or our, expectations. We hope to have another opportunity to better server you in the future!RegardsBrent ParkerArea General Manager

3 out of 5
We were given a handicap room and I don't know why. The watier in the "happy hour" space was spacy. He jogged by and dropped off menus, no napkins or coasters for our drinks. Breakfast corner employee was also a bit overwhelmed, took a long time to do anything. A free breakfast buffet would have been much appreciated.

Posted by on Mar 20, 2023

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Comment from Hotel Management

Mar 20, 2023 by Brent

CarolThank you for letting us know about these issues! I will review your comments with my food & beverage team to ensure this situation is not repeated. We hope to have the opportunity to host you again the next time you are in Springfield!RegardsBrent ParkerArea General Manager

4 out of 5

Posted by on Mar 13, 2023

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Comment from Hotel Management

Apr 6, 2023 by Brent

Connie,Thank you for taking a moment to provide a rating for your stay with us! We appreciate the feedback!RegardsBrent ParkerArea General Manager

5 out of 5
Everyone and everything is so nice! We would definitely recommend staying here!

Posted by on Feb 12, 2023

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Comment from Hotel Management

Feb 12, 2023 by GM

Dear Melissa,Thank you for your review and recommendation of our hotel and associates. I’m pleased to hear that our staff’s excellence in service made for a great experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback.Best,Brent ParkerGeneral Manager

5 out of 5

Posted by on Oct 24, 2022

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5 out of 5

Posted by on Oct 21, 2022

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5 out of 5
Great location and was comfortable. I wish there had been a mini fridge but other than that, it was great.

Posted by on Apr 7, 2022

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Comment from Hotel Management

Apr 8, 2022 by GM

Dear Angela, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Thys Jones General Manager

4 out of 5

Posted by on Mar 7, 2022

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5 out of 5
There was plenty of parking and streets exits on three sides of the building.

Posted by on Dec 4, 2021

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Comment from Hotel Management

Dec 5, 2021 by Parish Patel

Dear Vince, We are glad you enjoyed your stay here with us. We look forward to your return! Best, Parish Patel Front Office Supervisor

5 out of 5

Posted by on Nov 6, 2021

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About the University Plaza Hotel and Convention Center Springfield

Location 333 S John Q Hammons Pkwy, Springfield, MO 65806

Property Features

University Plaza Hotel and Convention Center Springfield offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 15 meeting rooms are available. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly University Plaza Hotel and Convention Center Springfield. Free self parking is available. This 3.5-star Springfield hotel is smoke free.

  • 267 guestrooms or units
  • 9 levels
  • 39000 sq ft of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 6:30 AM and 10:00 AM.

Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Q Street Perk - This coffee shop specializes in American cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 15.00 per accommodation, per night

The resort fee includes:

  • Airport shuttle
  • Business center/computer access
  • Fitness center access
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • University Plaza Hotel Springfield
  • University Plaza Springfield
  • University Plaza Hotel
  • University Plaza
  • University Plaza Hotel and Convention Center Springfield Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.