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Residence Inn by Marriott London Ontario

3-star property
383 Colborne St, London, ON 1-855-201-7819
4.5 out of 5
Wonderful!
See all 4 travelocity Reviews

"The staff was friendly. Room was decent but carpet was disgusting to walk on. Key card stopped working and seems to be a regular problem while going t ... " More

By a verified traveler on Sun 23 Feb 2020

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Hotel Description

Eco-certified hotel near University of Western Ontario

Downtown London stay

Within a 10-minute walk of this Downtown London hotel, you'll find London Convention Center and Jonathon Bancroft-Snell Gallery. Citi Plaza Mall and Victoria Park are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free full breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$111* Per night/room Apr 29 - Apr 30

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Residence Inn by Marriott London Ontario ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residence Inn by Marriott London Ontario

Everyone (3)
5 out of 5

Posted by on Jul 1, 2023

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Comment from Hotel Management

Jul 21, 2023 by Front Desk

Hi Michael,Thank you for staying with us. We appreciate your feedback!

5 out of 5

Wonderful stay

Very large comfortable suite with beautiful views. Very well equipped.

Posted by on Aug 4, 2015

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3 out of 5
The staff was friendly. Room was decent but carpet was disgusting to walk on. Key card stopped working and seems to be a regular problem while going through renovations. Underground parking is a nightmare. The breakfast was disappointing. The pool is at the YMCA down the street and you have to leave photo ID at the hotel in exchange for a pass to use the pool. It was a lesson learned and will be more cautious when booking a place to stay in the future, especially with my granddaughters!

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 23, 2020 by Nav

Dear Anonymous, Thank you so much for your honest feedback. Sorry to hear that your recent stay at the Residence Inn was not up to your expectations. Excited to share with you that we will soon be undertaking a new look. We are replacing the complete decor package including, but not limited to all furniture, flooring and window coverings. I do hope you will have the opportunity to return to see our new look in the near future. Thanks so much for sharing and hope to see you again soon. Sincerely, Nav Sandhu Rooms Division manager

5 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 27, 2019 by Lawrence

Dear Anonymous, Thank you for the perfect score!! We hope to see you again soon. Sincerely, Lawrence Cadacio

About the Residence Inn by Marriott London Ontario

Location 383 Colborne St, London, ON N6B3P5

Property Features

Residence Inn by Marriott London Ontario offers its guests a fitness center and complimentary bicycles. There's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi and wired Internet. A 24-hour business center and 2 meeting rooms are available. A terrace, barbecue grills, and a fireplace in the lobby are also featured at the eco-certified Residence Inn by Marriott London Ontario. Limited parking is available for a fee and is offered on a first-come, first-served basis. This London hotel is smoke free.

  • 116 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Full breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: London Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn by Marriott London Ontario offers 116 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Tempur-Pedic beds feature down comforters and premium bedding. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Sitting area
  • Tempur-Pedic beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a security system and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Credit card pre-authorization
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 21 per day (in/out privileges)
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn London Ontario
  • Residence Inn Marriott Hotel London Ontario
  • Residence Inn Marriott London Ontario
  • Residence Inn Marriott London Ontario Hotel
  • By Marriott London Ontario
  • Residence Inn by Marriott London Ontario Hotel
  • Residence Inn by Marriott London Ontario London
  • Residence Inn by Marriott London Ontario Hotel London

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.