Book a hotel near Southern Supreme Fruitcake, Bear Creek

Front desk courteous and friendly. Clean, especially with Covid.

Hotel and grounds were in very good condition and appeared to be well kept. Did not get to use the pool. Staff was helpful and friendly. Location was easy to find and get into and out of. I made my reservation through Travelocity and paid for it at that time. I know there was the possibility of additional fees and was prepared to accept this. When I checked in, the hotel asked for a credit card to hold for "incidentals". I probably should have asked just what the "incidentals" might include but, it had been a long day of travelling and I was ready to get some rest. In the future, I am considering purposely bypassing the use of these types of places when I make reservations. If any of them where to advertise that the prices for reservations Are exactly what I will be charged they will have my business over anyting that says "further charges may be encountered" or incidentals or anything of the sort. By the way, the "incidentals" amounted to a $10. Charge to my credit card. I don't to this day know what exactly it was for. I probably should have asked but I was trying to expediate things because I had a long drive ahead of me and it was not me who handed the keys back in at the counter. I honestly feel that if they wanted that amount extra for the reservation being made online through Travelocity ... That's what they should have charged.

Everything was fantastic! Though we arrived early, our room was ready. Great location. Breakfast was very good. Staff was super friendly. Would definitely recommend/stay here again!

There was a mix up in our rooms. Then in the room I had the shower did not work. We had to move to a different room. On the 10th the breakfast had not been replenished. Worst of all I was charged $220.24 on check in. I just checked my credit card and there are four charges! One for $220.24 one for $148.15 one for $57.93 and one for $44.63. HELP!!!!! What do I need to do to get these extra charges removed? This hotel was no where near quality for $470.95 for two rooms for two nights.. PLEASE HELP ME RESOLVE THIS!

The computer at the front desk was down and so they wanted a photocopy of my credit card and drivers license and insisted that I give it to them before they would give me a room even though I had previously paid for the room online. I never give a photocopy of my credit card To anyone but it was late and I had nowhere else to go. The hallways and stairwell carpets were covered in crumbs and food. It was totally disgusting! The room was not much better and in need of all a lot of repairs. DO NOT STAY HERE!