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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista

Choose dates to view prices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Free continental breakfast
Reception
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
4450 Main Street, Chula Vista, CA, 91911
  • Las Americas Premium Outlets
    ‪4 min drive‬
  • San Ysidro Border Crossing
    ‪5 min drive‬
  • North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(87 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(101 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chula Vista

Otay stay.Your stay at this Otay hotel places you within 3 miles (5 km) of Kaiser Permanente Otay Mesa Medical Offices and North Island Credit Union Amphitheatre. Also, Sharp Chula Vista Medical Center is within 3 miles (5 km) and Las Americas Premium Outlets is within 6 miles (10 km).

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.0 mile
  • Sesame Place San Diego - 4 min drive - 2.4 miles
  • Las Americas Premium Outlets - 4 min drive - 4.0 miles
  • San Ysidro Border Crossing - 5 min drive - 4.2 miles
  • North Island Credit Union Amphitheatre - 5 min drive - 2.6 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪Little Sakana - All You Can Eat Sushi - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1990
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

Languages

English, Spanish

Similar properties

Exterior

La Quinta Inn by Wyndham San Diego Chula Vista

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,368 reviews
$99 nightly
The price is $109
Sep 1 - Sep 2
Total with taxes and fees
La Quinta Inn by Wyndham San Diego Chula Vista

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

How close is Best Western Chula Vista/Otay Valley Hotel to the airport?

Best Western Chula Vista/Otay Valley Hotel is 9.4 mi (30-min drive) away from the Tijuana Intl. Airport (TIJ) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of Aug 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on Aug 31, 2025 start from $130.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Chula Vista/Otay Valley Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Chula Vista/Otay Valley Hotel.

How close is Best Western Chula Vista/Otay Valley Hotel to the beach?

This hotel is 15.5 mi (25-min drive) from Coronado Beach and 7.9 mi (19-min drive) from Imperial Beach. Don't forget your sunscreen!

Does Best Western Chula Vista/Otay Valley Hotel offer free breakfast?

Yes, Best Western Chula Vista/Otay Valley Hotel offers free breakfast.

Is there a casino at Best Western Chula Vista/Otay Valley Hotel?

No, there is no casino at this hotel, but Caliente Racetrack Casino (10-min drive) is nearby.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Best Western Chula Vista/Otay Valley Hotel?

This hotel offers free self parking.

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Best Western Chula Vista/Otay Valley Hotel features an outdoor pool.

Does Best Western Chula Vista/Otay Valley Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Chula Vista/Otay Valley Hotel to downtown Chula Vista?

Best Western Chula Vista/Otay Valley Hotel is 4.2 mi away from Chula Vista.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 657 out of 1478 reviews
Rating 8 - Good. 317 out of 1478 reviews
Rating 6 - Okay. 224 out of 1478 reviews
Rating 4 - Poor. 142 out of 1478 reviews
Rating 2 - Terrible. 138 out of 1478 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Stayed 2 nights in May 2025

6/10 Okay

Robin

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Property waz under construction with a cease and desist order posted. Staff was awesome, but the eggs etc. for breakfast were cold
Stayed 1 night in May 2025

10/10 Excellent

Amparo

Stayed 1 night in May 2025

8/10 Good

Raul

Stayed 1 night in May 2025

6/10 Okay

Ronald

Business traveler
Disliked: Staff & service

Meh

Stayed 2 nights in May 2025

6/10 Okay

Ndindi

Stayed 3 nights in May 2025

4/10 Poor

Ndindi

At least twice staff tried to enter my room without warning and we're non-apologetic about it.
Stayed 1 night in May 2025

2/10 Terrible

guadalupe

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was disgusting! Its was beyond dirty! On top of that, the receptionist gave us a room that other people were already in! Then they switch our room but as soon as my kids and I walked in that room had a nasty stench !
Stayed 1 night in May 2025

6/10 Okay

Sean

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It's very convenient for a stay before crossing the border. Which was my purpose. They're currently under massive construction. You can't check in in the lobby. You have to use this weird window, FYI they don't take cash, and the set up caused a big back up even at 10:30 PM. Tip. Use a bathroom before check in. I nearly died lol.
Stayed 1 night in May 2025

4/10 Poor

Fidel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Dennis

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Jessie, Bakersfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More parking space would be nice.
Stayed 1 night in May 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Breakfast is good.
Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Este lugar es excelente muy buena atención y las personas que trabajan ahí son muy amables volveré otro día con mi familia
Stayed 1 night in May 2025

10/10 Excellent

Zenaida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will look for a better alternative

Place has declined significantly. Stayed multiple times over recent years. They are fixing various aspects but not currently able to sustain a satisfying experience for guests. Check-in was slow, Bed was smelly.
Stayed 1 night in May 2025

10/10 Excellent

Pollette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay.
Stayed 1 night in May 2025

8/10 Good

Pollette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually there isn’t people riding their skateboard/ scooter in the hallway but this stay I couldn’t sleep because of that….
Stayed 1 night in May 2025

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities

Crappy BestWestern

I arrived at 315. Was told no rooms. Came back 345. Told no rooms. Came back 4 pm waited 10 deep to check in. Horrible set up. Employees couldnt have cared less.
Stayed 1 night in May 2025

8/10 Good

Leyla

Traveled with family
Liked: Cleanliness, staff & service
I found two spiders in my room, and the water from the shower was not nearly hot or even warm.
Stayed 1 night in May 2025

10/10 Excellent

Javier

Stayed 1 night in May 2025

10/10 Excellent

selene

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, clean and comfortable bed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin R

Stayed 1 night in Apr 2025

2/10 Terrible

Sandra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really dirty, failed to mention they are being remodeled and they have trash and old furniture everywhere horrible stay
Stayed 1 night in May 2025