Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista

Choose dates to view prices

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(90 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(109 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chula Vista

Otay stay.Your stay at this Otay hotel places you within 3 miles (5 km) of Kaiser Permanente Otay Mesa Medical Offices and North Island Credit Union Amphitheatre. Also, Sharp Chula Vista Medical Center is within 3 miles (5 km) and Las Americas Premium Outlets is within 6 miles (10 km).

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.0 mile
  • Las Americas Premium Outlets - 4 min drive - 4.0 miles
  • San Ysidro Border Crossing - 4 min drive - 4.4 miles
  • North Island Credit Union Amphitheatre - 5 min drive - 2.6 miles
  • San Diego Convention Center - 15 min drive - 15.0 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1990
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

How close is Best Western Chula Vista/Otay Valley Hotel to the airport?

Best Western Chula Vista/Otay Valley Hotel is 9.4 mi (30-min drive) away from the Tijuana Intl. Airport (TIJ) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on Jan 16, 2026 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Chula Vista/Otay Valley Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Chula Vista/Otay Valley Hotel.

How close is Best Western Chula Vista/Otay Valley Hotel to the beach?

This hotel is 15.5 mi (25-min drive) from Coronado Beach and 7.9 mi (19-min drive) from Imperial Beach. Don't forget your sunscreen!

Does Best Western Chula Vista/Otay Valley Hotel offer free breakfast?

Yes, Best Western Chula Vista/Otay Valley Hotel offers free breakfast.

Is there a casino at Best Western Chula Vista/Otay Valley Hotel?

No, there is no casino at this hotel, but Caliente Racetrack Casino (10-min drive) and Caliente Casino (14-min drive) are nearby.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Best Western Chula Vista/Otay Valley Hotel?

This hotel offers free self parking.

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Best Western Chula Vista/Otay Valley Hotel features an outdoor pool.

Does Best Western Chula Vista/Otay Valley Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Chula Vista/Otay Valley Hotel to downtown Chula Vista?

Best Western Chula Vista/Otay Valley Hotel is 4.2 mi away from Chula Vista.

Reviews

Best Western Chula Vista/Otay Valley Hotel Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 697 out of 1551 reviews
Rating 8 - Good. 338 out of 1551 reviews
Rating 6 - Okay. 238 out of 1551 reviews
Rating 4 - Poor. 139 out of 1551 reviews
Rating 2 - Terrible. 139 out of 1551 reviews

Reviews

8/10 Good

Leticia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need to be cleaned thoroughly. I suggest carpet be washed once a month at least it was very dirty
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Erica

Stayed 1 night in Sep 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

HBK KD INVESTIGATIVE HOTEL AUDITORS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maribel

Stayed 1 night in Sep 2025

8/10 Good

natesia, imperial beach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right off the fwy which was nice. I think its a bit over priced for what you get. Rooms are nice. Didnt get hot water in the shower.
Stayed 1 night in Aug 2025

8/10 Good

Jesus A.

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Erin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
They had the pool shut down, which is the reason I chose this location specific
Stayed 1 night in Sep 2025

4/10 Poor

Tim

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took way too long. We were the only ones in line and it took 20 min. They had no AC in the lobby so it was like 85-90 degrees and lobby employees had a fan pointed on themselves. It was that hot. We got to our room and the carpet was stained everywhere. Like there had been a party and everyone dropped wine everywhere. Asked for another room and got one w one big stain on carpet and settled for it since check in kept taking so long. Its right next to freeway so you hear it all night. First morning we left fo sesame place and i asked for housekeeping for new towels and to change our bedding. Got back from a long day to the same room w my dirty towels still there. I called again to please give us new tiwels at least since they said housekeeping left. They said sure. 1 hr later i send my husband to the lobby to get the towels since they never came. He says oh yea room blah blah? Yea he said he was about to take his lunch break so he got sidetracked and forgot about us. This staff doesn't give a crap about you or their jobs. As we leave so crack head w a bat talking to himself walking by all aggressive while i have my 1 and a half your old with me. Never again.
Stayed 2 nights in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Gracie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Cordasia

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonardo

Stayed 1 night in Sep 2025

10/10 Excellent

Bsanti

Liked: Amenities
Stayed 1 night in Apr 2025

6/10 Okay

Carlos

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2025

10/10 Excellent

Jasmine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very comfortable beds, gas station right next door! Breakfast was great(amazing coffee). Close to Walmart. Will stay here again when I visit Cali
Stayed 2 nights in Aug 2025

8/10 Good

Gissel

Stayed 1 night in Sep 2025

10/10 Excellent

alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

everything was nice and clean the area was good and the desk erson when we checked in was very helpful
Stayed 1 night in Aug 2025

6/10 Okay

WENDY

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall good. Just the bathrooms were too strong smelling like Clorox and there was no dining area.
Stayed 1 night in Aug 2025

10/10 Excellent

Thierry, Cancun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property clean. The only complaint I have is the noise, walking upstairs woke me up as well as people leaving for work at 530 am
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025