Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista

Choose dates to view prices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Free continental breakfast
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Fitness facility
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4450 Main Street, Chula Vista, CA, 91911
  • Place, Kaiser Permanente Otay Mesa Medical Offices
    ‪1 min drive‬
  • Place, North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • Place, San Ysidro Border Crossing
    ‪6 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪25 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(92 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(112 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chula Vista

Otay stay.Your stay at this Otay hotel places you within 3 miles (5 km) of Kaiser Permanente Otay Mesa Medical Offices and North Island Credit Union Amphitheatre. Also, Sharp Chula Vista Medical Center is within 3 miles (5 km) and Las Americas Premium Outlets is within 6 miles (10 km).

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.0 mile
  • North Island Credit Union Amphitheatre - 5 min drive - 2.6 miles
  • San Ysidro Border Crossing - 6 min drive - 4.4 miles
  • Petco Park - 20 min drive - 15.3 miles
  • San Diego Convention Center - 20 min drive - 15.5 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free.

This Chula Vista hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1990
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Chula Vista hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

How close is Best Western Chula Vista/Otay Valley Hotel to the airport?

Best Western Chula Vista/Otay Valley Hotel is 12.7 mi (30-min drive) away from the Tijuana Intl. Airport (TIJ) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on Feb 22, 2026 start from $103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Chula Vista/Otay Valley Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Chula Vista/Otay Valley Hotel.

How close is Best Western Chula Vista/Otay Valley Hotel to the beach?

This hotel is 13.6 mi (19-min drive) from Coronado Beach and 7.9 mi (19-min drive) from Imperial Beach. Don't forget your sunscreen!

Does Best Western Chula Vista/Otay Valley Hotel offer free breakfast?

Yes, Best Western Chula Vista/Otay Valley Hotel offers free breakfast.

Is there a casino at Best Western Chula Vista/Otay Valley Hotel?

No, there is no casino at this hotel, but Caliente Racetrack Casino (10-min drive) is nearby.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Best Western Chula Vista/Otay Valley Hotel?

This hotel offers free self parking.

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Best Western Chula Vista/Otay Valley Hotel features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Best Western Chula Vista/Otay Valley Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Chula Vista/Otay Valley Hotel to downtown Chula Vista?

Best Western Chula Vista/Otay Valley Hotel is 4.2 mi away from Chula Vista.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 743 out of 1615 reviews
Rating 8 - Good. 343 out of 1615 reviews
Rating 6 - Okay. 248 out of 1615 reviews
Rating 4 - Poor. 138 out of 1615 reviews
Rating 2 - Terrible. 143 out of 1615 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alondra Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities
All good
Stayed 1 night in Nov 2025

8/10 Good

Gilberto

Business traveler
Disliked: Amenities
I suffered an auto part robbery
Stayed 1 night in Nov 2025

8/10 Good

Aurora

Stayed 2 nights in Nov 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Oct 2025

2/10 Terrible

Raquel, La Puente

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
My mom is a nearby hospital so I’ve been staying at this particular place for a few days now. I was so disappointed to find pistachio shells on the nightstand. I was so tired that day otherwise I would have gone to the front desk to complain.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Nov 2025

6/10 Okay

Irma

Stayed 1 night in Nov 2025

8/10 Good

Dana

Liked: Cleanliness, property conditions & facilities
Friendly staff clean room. Comfy bed and pillows.
Stayed 3 nights in Nov 2025

6/10 Okay

Efren

Traveled with group
Liked: Cleanliness, property conditions & facilities
Room curtain was an inverted shower curtain and a bedsheet pinned over it into wall. Couldn't pull aside to let natural light in and it looked super tacky!
Stayed 1 night in Nov 2025

10/10 Excellent

Karissa

Stayed 2 nights in Oct 2025

6/10 Okay

Araceli, Corona

Stayed 1 night in Nov 2025

4/10 Poor

Damon

Disliked: Staff & service, amenities
This is really a motel not a hotel and barely a level above a motel 6. Staff were not accommodating at all. Arrived at 3:05 pm and told to come back at 4 pm. I've never had a problem checking in a little early especially at 3 in the afternoon.
Stayed 1 night in Oct 2025

6/10 Okay

JAMES

Liked: Staff & service
Shower dripping, only one bar of soap, only one wash cloth, did not clean room after three days, tv remote fell apart, one of the bolts on the stair bannister missing. Liked breakfast and friendliness and helpfulness of staff.
Stayed 4 nights in Nov 2025

6/10 Okay

Marc

Liked: Staff & service
Disliked: Property conditions & facilities
Room 301 - When I went to use the shower, as soon as I turned on the water, the shower head (which is a large multi-function one) flew apart and hit me with a good force. The toilet appeared to be new; however, the toilet seat was loose, and I almost fell on the floor when I sat down. The floor lamp was stimply a stick with a bare bulb on it.
Stayed 3 nights in Nov 2025

8/10 Good

Ivanna

Stayed 1 night in Oct 2025

8/10 Good

Ivy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Joann

Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, friendly staff, well-lit parking lot, breeze ways; large room, comfy bed, and no fuss.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose, Hayward

Stayed 1 night in Oct 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Maximiliano

Everything great
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Sep 2025