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Cacique by Otium

4.0 star property
4-star condo near Condado Beach

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Comfort Apartment | 1 bedroom, down comforters, free WiFi, bed sheets
Comfort Apartment | Living area | 50-inch Smart TV with digital channels
Comfort Apartment | Living area | 50-inch Smart TV with digital channels
Comfort Apartment | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker
Comfort Apartment | Living area | 50-inch Smart TV with digital channels

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Kitchen
  • Parking included
  • Outdoor Space
  • Free WiFi
  • Air conditioning

Explore the area

Map
2318 Calle Cacique, San Juan, San Juan, 00913
  • Carolina Beach
    ‪13 min walk‬
  • Isla Verde Beach
    ‪3 min drive‬
  • Casino del Mar at La Concha Resort
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪5 min drive‬

Room options

View all photos for Comfort Apartment

Comfort Apartment | 1 bedroom, down comforters, free WiFi, bed sheets

Comfort Apartment

  • 739 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment | 1 bedroom, down comforters, free WiFi, bed sheets

Comfort Apartment

  • 533 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker

Comfort Apartment

  • 600 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment | 1 bedroom, down comforters, free WiFi, bed sheets

Comfort Apartment

  • 900 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

San Juan

Santurce stay.Your stay at this Santurce condo places you within 3 miles (5 km) of Condado Beach and Casino del Mar at La Concha Resort. Also, Barbosa Park is within half a mile (1 km) and Carolina Beach is within 2 miles (3 km).
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What's nearby

  • Carolina Beach - 13 min walk - 0.7 miles
  • Isla Verde Beach - 3 min drive - 1.6 miles
  • Casino del Mar at La Concha Resort - 4 min drive - 2.7 miles
  • Jose Miguel Agrelot Coliseum - 5 min drive - 2.8 miles
  • Condado Beach - 6 min drive - 4.0 miles

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

Restaurants

  • ‪Punta Las Marias Shell - ‬5 min walk
  • ‪Buenos Ayres - ‬4 min walk
  • ‪Pollo Tropical - ‬7 min walk
  • ‪El Churry - ‬9 min walk
  • ‪Levis Bar & Grill - ‬8 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Cacique by Otium

4-star condo near Condado Beach
As a guest of Cacique by Otium, you'll find a garden and concierge services. Public spaces have free WiFi. Free self parking is available.

This 4-star San Juan condo is smoke free.

  • 4 guestrooms or units
  • Concierge
  • Garden
  • No smoking on site
Cacique by Otium offers 4 air-conditioned accommodations with coffee/tea makers. Beds feature down comforters. Accommodations at this 4-star condo have kitchens with refrigerators, microwaves, separate dining areas, and dishwashers. Bathrooms include showers.

This San Juan condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch Smart televisions come with digital channels.

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Dishwasher
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 50-inch smart TV with digital channels

Outdoor areas

  • Garden
  • Walkway to water

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: USD 150 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Guidebooks
  • Local maps
  • Restaurant dining guides
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

Property Registration Number 204683

Property is also known as

Cacique by Otium Condo
Cacique by Otium San Juan
Cacique by Otium Condo San Juan

Frequently asked questions

How close is Cacique by Otium to the airport?

Cacique by Otium is 4.2 mi (17-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

Does Cacique by Otium have an airport shuttle?

Airport shuttle services are not available at Cacique by Otium.

How close is Cacique by Otium to the beach?

This condo is a short 13-minute walk from Carolina Beach and 3.7 mi (11-min drive) from Condado Beach. Don't forget your sunscreen!

Does Cacique by Otium offer free breakfast?

Cacique by Otium does not offer free breakfast.

Is there a casino at Cacique by Otium?

No, there is no casino at this condo, but Casino del Mar at La Concha Resort (4-min drive) and Sheraton Casino (7-min drive) are nearby.

What time is check-in at Cacique by Otium?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Cacique by Otium?

This condo offers free self parking.

Does Cacique by Otium have a pool?

Cacique by Otium does not have a pool.

Does Cacique by Otium have a spa?

There are no spa services available at this condo.

How close is Cacique by Otium to downtown San Juan?

Cacique by Otium is 4.9 mi away from San Juan.

Cacique by Otium Reviews

Reviews

6.6
Rating 10 - Excellent. 8 out of 29 reviews
Rating 8 - Good. 8 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 6 out of 29 reviews
Rating 2 - Terrible. 5 out of 29 reviews

7.2/10

Cleanliness

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

TASHEIKA

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
There were stains on the mattress. I didn’t a double bed . They’re ants everywhere. The pool was dirty.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2025

4/10 Poor

Willie

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

kimberly

Traveled with group
Liked: Amenities
The property could be renovated a bit. Everything was really nice. The instructions to enter were pretty clear. The place was clean when we got there
Stayed 3 nights in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort
Clean and safe place.
Stayed 1 night in Feb 2025

2/10 Terrible

Marilex

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This property should not be identified as a hotel. It should be identified as a motel. The beds are stained. The property isn't maintained. The pool is dirty and has algae. The walls are chipping. The shower has mold. The bed frame borders are all stained and very visible.
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort

Not a great stay.

Had problems with digital lock upon arrival switched to another unit had no problem with lock. In 2 days switched to original unit again lock problems. Finally replaced lock no more problems. One problem solved another arises, no hot water in shower. Bathroom sink and kitchen sink had hot water. Was supposed to be fixed next day same problem that night no hot water in shower. Told they would check next day, to late I was leaving that day.
Stayed 4 nights in Feb 2025

2/10 Terrible

Jose

Business traveler
Disliked: Room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Akshat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is in a gated community. Near market and beaches!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jack Ching-Hwa

Liked: Cleanliness, amenities, property conditions & facilities
Gated communities. Easy access to beaches, major freeways, scenic sites and shopping malls with rental car.
Stayed 7 nights in Oct 2024

10/10 Excellent

Zaeliff

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

GRETA PAOLA RENGIFO

Liked: Cleanliness
Stayed 6 nights in Aug 2024

10/10 Excellent

Jenie L.

Liked: Cleanliness, amenities, property conditions & facilities
Such a great place loved it I will definitely book again
Stayed 3 nights in Aug 2024

8/10 Good

Maria Esther

Traveled with family and small children
Liked: Cleanliness, amenities
The staff are attentive to any concern's that occurred during the stay. A nice place to enjoy with the family. Convenient to nearby places and beaches :)
Stayed 7 nights in Aug 2024

2/10 Terrible

Kevin

Traveled with partner, Traveled with family
Disliked: Amenities
Reservation for 5 guests but only 2 comforters. Futon in the living room was intolerable with pieces of wood piercing through the fabric. Community pool is constantly covered in debris and had a slimy dirty bottom. Not enough cups or dishes for 5 guests. Shower head is broken, pops off when water turns on and we were basically left to shower with a hose. Electricity went out 3 times on separate days, twice for several hours. There was no running water for part of one day. Lack of electricity and water meant we couldn’t cook, clean (the handful of dishes available), or do laundry. We rented a “comfort” apartment intending on cooking for ourselves but ended up having to go out to eat more than planned. When we contacted management about issues their only response was that they “care about your comfort and satisfaction” and that they were “monitoring the situation” but never actively did anything to assist us besides customer service type email messages. We sat in the dark watching the units around us enjoy the use of their generators and listened to the low battery beep from the empty apartment downstairs. When the AC was out we could not open the windows because there are no screens to keep out the mosquitos and lizards. Gated community the unit is in is a weird mix of newly renovated upscale properties, and abandoned units. This particular unit is significantly closer to the abandoned side. Would have left after 2nd night of 7 if we could have secured a refund. Not normal PR
Stayed 7 nights in Aug 2024

8/10 Good

Cedrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to visit, The swimmingpool was too clean, but the beach is right there. I'd do it again. I felt at home.
Stayed 4 nights in Aug 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Security was great and location wasn’t bad at all…it’s near San Juan district of stores and restaurants only 37 min away from luquillo beach we was comfortable and felt safe. My only issue was that when it heavy rained water started coming in through the walls. Besides that everything went smoothly and communication with the property management was on point.
Stayed 5 nights in Aug 2024

4/10 Poor

Matthew

Traveled with family
Disliked: Property conditions & facilities
DO NOT STAY AT THIS DUMP!!!! Parking lot is littered with paint chips and loose asphalt and tracks into the unit and your car Windows do not open anywhere in the unit The photos show a ceiling fan in each room and upon arrival there is no fans anywhere in the unit. We requested stand fans and they don’t have them. The advertising for the unit at 2318 calle cacique in San Juan is misrepresenting. We had multiple issues while staying here. My family came on vacation with our children. It was their first time on a vacation below I will put a timeline of the situation we had. We stayed here August 5th, 2024 to August 15th, 2024 ten days of misery with no accommodation from odium. August 7th we mentioned to otium that the toilet would not flush and was not holding water in the tank. (We should not have to take the cover off the back of the toilet to flush it.) they said it would be looked at. Finally on august 13th someone asks to enter the unit, my child was in the hospital overnight and we declined, they never followed up the next day mysteriously they must have thought it fixed itself August 11th we put in a request to have the air conditioner in the living room looked at because it was not blowing cold, (old outdated unit) which by the way you better hope it doesn’t rain hard because you will wake up to a puddle on the floor in the living room. Otium said they would send someone to look, nobody ever showed. We dealt with it. August 14th we got stuck outside the gate bec
Stayed 10 nights in Aug 2024

8/10 Good

Mauricio, Kingwood

Liked: Cleanliness
Stayed 5 nights in Aug 2024

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Jose

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Lost use of water for 2 days unable to shower had to rent another hotel
Stayed 6 nights in Jul 2024

6/10 Okay

Luis

Stayed 7 nights in Jul 2024

2/10 Terrible

Maria Ines

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here! The pictures online look absolutely nothing like what the property really is. The buildings look like there are completely falling apart. We couldn’t get our car in the gate and when I reached out about the issue I didn’t receive a response until the next day. By then we had already booked another hotel because we didn’t feel safe staying there. The pool was absolutely disgusting and there were moldy pool noodles outside the door of the condo we were supposed to stay in. The place is nasty, unsafe and the pictures are completely misleading. Do not book here!
Stayed 7 nights in Jul 2024

10/10 Excellent

Sheree

Traveled with family
Liked: Cleanliness, property conditions & facilities
Loved our stay! Cannot wait to come stay again
Stayed 5 nights in Jul 2024

4/10 Poor

HEIDI

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The pool was not full or clean. It wasn't fixed until the third day of our stay. Even after it was filled and kind of cleaned, I would not swim in it. Also the shower did not drain so the water would come all the way out to the living area. It was a disaster! I was told that someone would be out to fix it but it was never fixed. Thankfully they had a shower out near the pool as that was our only means of showering. I was not given a refund and I would never recommend this property!!!!
Stayed 4 nights in Jun 2024