4.7 out of 5

"We really enjoyed our stay at this hotel. Our suite was spacious and well-appointed, and the staff were extremely friendly and helpful. We will defi ... " More

By a verified traveler on Tue 01 Aug 2017

Enter dates to see availability

Hotel Description

Orchard Hotel places you in the center of San Francisco, within just a 15-minute stroll of popular places like Westfield San Francisco Centre and TransAmerica Pyramid. Highlights at this hotel include a restaurant and in-room free WiFi.

Free wired Internet, flat-screen TVs, and coffee/tea makers are featured in all 104 rooms. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and designer toiletries, while premium linens invite a good night's rest. Free newspapers, Netflix, and safes are also available.

The hotel's own bar/lounge is a nice place to enjoy a drink. 850 square feet (79 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas and a fitness center. Each morning cooked-to-order breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Within a 30-minute walk of this 4-star Chinatown hotel, attractions include Lombard Street and Pier 39.

Orchard Hotel ratings based on 34 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
We really enjoyed our stay at this hotel. Our suite was spacious and well-appointed, and the staff were extremely friendly and helpful. We will definitely stay at the Orchard Hotel again.

Posted by , from California on Aug 1, 2017

Was this review helpful to you?
5 out of 5

Friendly and clean

Pros: Very clean and great location
Cons: I would suggest they have water in the lobby for the guests or even complimentary coffee
Location: Great location
Front desk and doormen were very helpful and friendly.

Posted by on Apr 27, 2017

Was this review helpful to you?
4 out of 5

Good location

Pros: It was very clean
Cons: Doorman / Valet not very helpful
Location: Close to Chinatown.
Our room was nice & very clean. Close to convenience stores. Two blocks away from Chinatown. Trolley stops at corner of hotel.

Posted by , from hendrson, nv on Oct 24, 2016

Was this review helpful to you?
5 out of 5

Close to all things, nice area

Great place, good value for the money. Would check their availability before any other hotel.

Posted by , from s on Sep 16, 2015

Was this review helpful to you?
3 out of 5

Good location

My husband and I liked the location of this hotel.  It was near Union Square but not in the middle of all the chaos -- a nice quiet retreat.  The room was a nice size by City standards, including the bathroom.  The staff was very nice.  One caveat:  If you need a lot of amenities, this isn't the place for you.  Very limited breakfast choices, and no room service the rest of the day.  No concierge, although the bellman seemed to be acting in that role as well.  He was very busy, parking cars, delivering luggage, etc.  Overall, we enjoyed our stay there.  

Posted by , from Biloxi, MS on Nov 4, 2013

Was this review helpful to you?
4 out of 5

Clean & Comfortable

I traveled for business so I needed something clean and economical which the Orchard hotel was.  The staff from beginning to end were all extremely polite and helpful (and all happy to be there it seemed) which was a plus.  The a/c in the room was anemic but other than that an excellent option.  The other thing I liked was that they are relatively green meaning towels and sheets do not automatically get changed but are changed on request.  

Posted by , from Honolulu, HI on Jul 22, 2013

Was this review helpful to you?
5 out of 5

Great location and excellent service

The Orchard Hotel is located in the heart of Union Square, blocks from China Town and the Financial District.  The trolley is literally outside the front door.  Nice rooms with good amenities including free wifi.  The carpet could stand to be cleaned but it wasn't horrible and that is the only negative I would have to say.  Concierge was excellent and very helpful.  Bed was very comfortable and nice size bathroom.  Street noise did not bother us one bit and we were on the 2nd floor.  I would HIGHLY recommend this hotel for anyone wishing to stay in the heart of the action!  Great hotel and very helpful staff!

Posted by , from Omaha, NE on Jun 10, 2013

Was this review helpful to you?
5 out of 5

Loved the Orchard Hotel

We loved everything about this hotel. The location was perfect, minutes from shopping, restaurants and attractions. We walked almost everywhere!! The doormen, the front desk staff, the cleaning and maintenance staff... EVERYONE was clearly committed to the same level of excellent service. The room was the perfect size for myself and my husband, the bed and linens were the most comfortable of any hotel we've stayed at and the entire hotel was clean and fresh. I actually saw someone wiping the walls in our hallway late one evening!!! Cornell (doorman/concierge extraordinaire) provided excellent ideas on different things we should see and even assisted with the logistics for getting us there!! We thoroughly enjoyed our anniversary trip to San Francisco and the staff at the Orchard Hotel played an integral role in our enjoyment.

Posted by , from New Orleans, LA on May 18, 2013

Was this review helpful to you?
5 out of 5

Excellent service

I missed my reservation due to flight delays, and this hotel made it easy to update my reservation and resolve the situation, politely and hassle-free. The room was clean, the service was good, and the location was convenient. Highly recommended.

Posted by on Apr 9, 2013

Was this review helpful to you?
5 out of 5


Pros: Close restaurants, Quiet, walking distance to so many great places to eat., felt safe walking at night in the area., front desk reccomended a great wine shop.
We will be back! We came to San Francisco for the ZAP conference for the first time. From the moment we walked in the Orchard Hotel to the time we left, everyone from the door men to the desk staff to the maid service was so friendly and helpful. Our room was immaculate, bathrooms spotless and location, unbelievable. The Orchard Hotel is now our only choice when we come to San Francisco. Thank you

Posted by , from Chicago, IL, USA on Feb 26, 2013

Was this review helpful to you?

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, limo/town car service, and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Orchard Hotel. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 104 guestrooms or units
  • 10 levels
  • 2 conference rooms
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (23.3 km / 14.5 mi)
  • Train station: San Francisco 4th and King Station (2.6 km / 1.6 mi)
  • Metro station: Powell St. Station (0.7 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Orchard Hotel offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Orchard Hotel has a restaurant on site.

Room service (during limited hours) is available.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.00 per day.
  • Free cribs (infant beds)!


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

  • Only service animals are allowed


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55.00 per night (in/out privileges)
  • Rollaway bed fee: USD 50.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.


Free Fitness Passes

Book a stay in a "Suite, 1 King Bed" and receive complimentary fitness passes.

Must book a "Suite, 1 King Bed" to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.