6/10 Okay
Verified traveler
Apr 23, 2025
Liked: Cleanliness, property conditions & facilities
Spacious Cottage
The location was exactly what we were hoping for -- view of the river and bridges, facing a hike and bike path away from vehicles and downtown. There was noise from train whistles during the night that we did not expect, though. We stayed in one of the cottages, and we had to wait to check in because it wasn't clean when we arrived. Apparently the previous occupant had been allowed a late checkout and staff could not accommodate us on time. The management did their best to make this up to us. One of the things they did was not great even though well intentioned: a staff member knocked on our door when we had the do not disturb sign on to offer a giant tray with food and drinks as a gift. They even commented that they should have observed the sign when I answered the door. We had not ordered these items and have food allergies that did not allow us to eat them, so we had to send it away. It was a nice thought but did not land well. The cottage itself was very spacious with key amenities like a full kitchen and laundry. Our cottage had a balcony where we sat multiple times and was lovely. We missed a few key things like hand soap in the bathrooms (used the shower gel) and any kind of cooking oil (bought our own), but there were many features that made the cottage comfortable. The beds and pillows were really comfortable.
Verified traveler
Stayed 5 nights in Apr 2025