For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Stay at this Bay City hotel and you'll be within half a mile (1 km) of Bay City Mall and 2 miles (3 km) of Bay City Infinity Skate Park. Buoy 18 Miniature Golf and Antique Toy and Firehouse Museum are also within 3 miles (5 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's an indoor pool on site, and a 24-hour front desk and a picnic area are also provided.
Free WiFi, flat-screen TVs
In addition to free WiFi, the 64 guestrooms offer coffee/tea makers and flat-screen TVs. Other amenities include free newspapers, hair dryers, and phones.
Room, 1 King Bed, Accessible, Non Smoking
Bed Count1 King BedMaximum Occupancy
2 Max
Room, 2 Queen Beds, Accessible, Non Smoking
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Standard Room, 1 Queen Bed, Non Smoking
Bed Count1 Queen BedMaximum Occupancy
2 Max
Suite King Non Smoking 2 person Sofabed
Bed Count1 King BedMaximum Occupancy
4 Max
Standard 2 Queens Non Smoking
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Standard King Non Smoking
Bed Count1 King BedMaximum Occupancy
2 Max
Quality Inn & Suites ratings based on 4 Verified Reviews
Review Summary
4.2
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Quality Inn & Suites
Everyone (1)Couples (2)Family (1)
5 out of 5
Clean and quiet with an excellent breakfast. Had the pool all to ourselves.
Posted by a verified traveler on Sep 13, 2019
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Comment from Hotel Management
Sep 15, 2019
by Stephanie
Thank you for taking the time to leave us your review. We look forward to seeing you again.
5 out of 5
Posted by a verified traveler on Aug 27, 2019
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Comment from Hotel Management
Aug 28, 2019
by Stephanie
Thank you for taking the time to leave us a review of your stay. We appreciate your business and look forward to seeing you again.
3 out of 5
Location was easy to get to and parking was fine. An automatic door would have been easier to work with, while walking into hotel with hands full. Check in time was 3pm. We got there just before 5pm. Brittany was nice and said how our room "should" be done, as it was the last king. We went upstairs to find that it was still being cleaned. The gal seemed flustered and exasperated. She asked for 15 minutes and we cheerfully told her we'll be back in 20, no problem. We went and sat in the lobby with our luggage and returned 20 minutes later to still find her in the room and cart blocking the door. Again we trooped downstairs and told Brittany that we'd be back in an hour or so, because the room still wasn't ready. Brittany apologized with a sigh.
We returned around 8:30 and room was nice and cool with the AC on (thank you!!). My boyfriend went back down to the car a while later to get the phone cords we forgotten and said that there were a few female workers in the Breakfast Room yelling at each other, calling the others lazy and such.
Breakfast was simple and fine.
We didn't use the pool, it's smaller than looked in the pictures.
Room 318 was quiet and clean (thank goodness, for as long as it apparently took!) and fridge definitely came in handy.
Bed was soft at first but actually was comfortable... the pillows were fluff though, so remember to bring your own, if you can.
Posted by a verified traveler on Aug 11, 2019
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Comment from Hotel Management
Aug 12, 2019
by Stephanie
Thank you for your review of your stay with us. I am sorry that it was anything but perfect. As we try to have all of our rooms clean before the start of our check in time of 3 pm sometimes due to unforeseen circumstances that doesn't always happen. We strive to give everyone a clean, quite room to stay in while they are with us. I will speak to the employees that your boyfriend overheard in the breakfast area as that is not acceptable behavior. We hope that having to wait a little longer for your room does not stop you from coming back to our hotel if you are ever in our area again.
4 out of 5
For whatever reason there was often a loud humming in our room at the end of the hall. Also the tv turned off every 20 minutes or so. We weren't sure why.
Posted by Will, from Ames, Iowa on Aug 5, 2019
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Comment from Hotel Management
Aug 5, 2019
by Stephanie
Thank you for your feedback. I haven't heard any issues with a TV turning off after 20 minutes. It could possibly have a sleep timer set on it from a previous guest. I will also look into an humming noises from the end of the hall. We hope to see you again soon.
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Quality Inn & Suites also features an indoor pool, a picnic area, and coffee/tea in a common area. Self parking is free. This Bay City hotel is smoke free.
64 guestrooms or units
3 levels
Breakfast available (free)
Business center (24 hours)
Coffee in lobby
Front desk (24 hours)
Outdoor picnic space
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool1
Free WiFi
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Saginaw, MI (MBS-MBS Intl.) (27 km / 16.8 mi)
Parking: Free self parking
Room Amenities
Quality Inn & Suites offers 64 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
Flat-screen television
Premium channels
Coffee maker
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Hair dryer
Toiletries (free)
Telephone
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free hot/cold buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 6 AM to 10 AM.
Nearby Activities
Recreational amenities at the hotel include an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Hiking/biking trails nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Minimum check-in age is: 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
Pets: USD 25.00 per accommodation, per stay
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
24-hour check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
