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"The staff was very accommodating helpful and super friendly the rooms were very clean I would be back in a heartbeat " More

By a verified traveler on Tue 18 Oct 2022

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Hotel Description

Family-friendly 3-star hotel near Russell Stover Candies

In Dundee

You'll be within a 10-minute walk of Russell Stover Candies with a stay at this Dundee hotel.

Free perks

An indoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like self-serve breakfast and WiFi in public areas. A lobby fireplace, express check-out, and a computer station are also on offer.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$100* Per night/room Feb 4 - Feb 5

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Basic Room, 1 Queen Bed with Sofa bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Splash Universe Resort ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Splash Universe Resort

Couples (1) Family (3)
1 out of 5
Absolutely the worst staff ever. I will never book here again

Posted by on Dec 30, 2022

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5 out of 5
The staff was very accommodating helpful and super friendly the rooms were very clean I would be back in a heartbeat

Posted by on Oct 18, 2022

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Comment from Hotel Management

Oct 20, 2022 by Mgmt.

Thank you so much for your feedback. We look forward to seeing you again! It was our pleasure.

5 out of 5
Love the waterpark, hotel is clean and well maintained.

Posted by on Nov 16, 2019

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2 out of 5
BEWARE.....!!!!! We booked a suite room that had a queen and 2 sets of bunk beds and said slept 6 people. When we went to check in they made me pay extra for 2 more water park passes because they said the room only comes with 4 water park passes. No where on the reservation does it say this room only comes with 4 water park and that you need to buy additional so all 6 will have a pass. Also they allow outside people to come and use the water park for the day. So my sister n law was driving 2 hours with her 2 kids to come play with my kids for the day. So when I checked in I asked if I could purchase their tickets later on that evening right here where I was checking in and the gal told me absolutely. After getting settled in I went back down to buy there tickets and they informed me they didn’t have anymore water park tickets to sell. No mind you she was already on her way, almost there after a 2 hour drive and they would sell me any more tickets. They said that they allow each room to buy only 6 tickets and that’s it and they only allow so many outside tickets sold and they where sold out. I understand they can only allow so many people in at one time but don’t you think that girl should of told me that when I asked her and they should have that information posted somewhere online when you make the reservation. Thank goodness another guest behind me let me buy her extra 2 tickets they would allow her to buy for her room, she only needed 4. POOR CUSTOMER SERVICE!!

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 30, 2019 by Splash Universe Team

Anonymous, We're sorry that your recent visit did not exceed your expectations. We appreciate your feedback as we feel that this is a gift and will use it to help us ensure superior service in the future! We hope to have you visit with us again in the future!

4 out of 5
Room was clean with nice decor. Bunk beds have individual night lights. Facilities were clean.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 5, 2019 by Splash Universe Social Media Team

Anonymous, Thank you for visiting with us at Splash Universe! We hope to have you visit with us again in the future!

About the Splash Universe Resort

Location 100 Whitetail Drive, Dundee, MI 48131

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Outdoor pool
  • Sauna
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Outdoor pool
  • Sauna
  • Spa tub

Property Features

Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The family-friendly Splash Universe Resort also features an indoor pool, a fireplace in the lobby, and laundry facilities. Self parking is free. This 3-star Dundee hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • Built in 2007
  • Breakfast available (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Splash Universe Resort offers 75 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free self-serve breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Splash Universe Resort Dundee
  • Splash Universe Dundee
  • Splash Universe
  • Splash Universe Resort Hotel
  • Splash Universe Resort Dundee
  • Splash Universe Resort Hotel Dundee

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.