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"Love the waterpark, hotel is clean and well maintained. " More

By a verified traveler on Sat 16 Nov 2019

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Hotel Description

Family-friendly 3-star hotel with 2 restaurants

In Dundee

Stay at this Dundee hotel and you'll be within 2 miles (3 km) of Old Mill Museum and 20 miles (32 km) of River Raisin National Battlefield Park Visitor Center. The Mall of Monroe and William C. Sterling State Park are also within 20 miles (32 km).

Poolside dining

A water park, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. There's fun for all ages with a lazy river and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 87 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, free local calls, and hair dryers are also available.

Family Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Splash Universe Resort ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Splash Universe Resort

Family (2)
5 out of 5
Love the waterpark, hotel is clean and well maintained.

Posted by on Nov 16, 2019

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2 out of 5
BEWARE.....!!!!! We booked a suite room that had a queen and 2 sets of bunk beds and said slept 6 people. When we went to check in they made me pay extra for 2 more water park passes because they said the room only comes with 4 water park passes. No where on the reservation does it say this room only comes with 4 water park and that you need to buy additional so all 6 will have a pass. Also they allow outside people to come and use the water park for the day. So my sister n law was driving 2 hours with her 2 kids to come play with my kids for the day. So when I checked in I asked if I could purchase their tickets later on that evening right here where I was checking in and the gal told me absolutely. After getting settled in I went back down to buy there tickets and they informed me they didn’t have anymore water park tickets to sell. No mind you she was already on her way, almost there after a 2 hour drive and they would sell me any more tickets. They said that they allow each room to buy only 6 tickets and that’s it and they only allow so many outside tickets sold and they where sold out. I understand they can only allow so many people in at one time but don’t you think that girl should of told me that when I asked her and they should have that information posted somewhere online when you make the reservation. Thank goodness another guest behind me let me buy her extra 2 tickets they would allow her to buy for her room, she only needed 4. POOR CUSTOMER SERVICE!!

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 30, 2019 by Splash Universe Team

Anonymous, We're sorry that your recent visit did not exceed your expectations. We appreciate your feedback as we feel that this is a gift and will use it to help us ensure superior service in the future! We hope to have you visit with us again in the future!

4 out of 5
Room was clean with nice decor. Bunk beds have individual night lights. Facilities were clean.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 5, 2019 by Splash Universe Social Media Team

Anonymous, Thank you for visiting with us at Splash Universe! We hope to have you visit with us again in the future!

About the Splash Universe Resort

Location 100 Whitetail Drive, Dundee, MI 48131

Property Features

Splash Universe Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. An indoor pool, a children's pool, and a spa tub are also featured at the family-friendly Splash Universe Resort. Self parking is free. This 3-star Dundee hotel is smoke free.

  • 87 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • ATM
  • No smoking on site
  • Lockers available
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Splash Universe Resort offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Treehouse Pub and Grub - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Snack Shack - This poolside café specializes in American cuisine and serves lunch and light fare. A children's menu is available. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a water park (surcharge), a lazy river, and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Friday - Sunday: 3:00 PM - 7:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Friday - Sunday: 3:00 PM - 7:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, and Discover.

  • No cribs (infant beds) available
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Splash Universe Resort Dundee
  • Splash Universe Dundee
  • Splash Universe
  • Splash Universe Resort Hotel
  • Splash Universe Resort Dundee
  • Splash Universe Resort Hotel Dundee

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.