"Although the room was clean, I didn't think that it the price aligned with the quality of the room. I got locked in the bathroom my first day. But I ... " More
City center stay
A stay at this hotel places you within half a mile (1 km) of Sierra College and 3 miles (5 km) of Johnson-Springview Park. Fountains at Roseville and Placer County Fairgrounds are also within 6 miles (10 km).
Free perks
An outdoor pool is featured at this hotel, along with free self parking. WiFi in public areas is free. There's express check-out and multilingual staff can provide around-the-clock assistance.
Jun 7, 2023 by - Management
Hi Julie!Thank you for taking the time to give us your feedback. We are sorry that you did not have a pleasant experience at the hotel. We hope that you will give us a try the next time you are in town. Best regards
Jun 7, 2023 by - Management
Hi Sandra,Thank you for your feedback! We're happy to hear that you had a pleasant stay. We look forward to seeing you again soon! Best Regards
May 28, 2023 by - Management
Hi Wendy!Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each stay. We look forward to seeing you again soon !Kind regards
May 17, 2023 by - Management
Hi Ed!Thank you for your feedback! We're happy to hear that you had a pleasant stay. We look forward to seeing you again soon! Best Regards
Nov 28, 2021 by Front Desk
Hello, We are sorry to see that you gave us a out of for your stay. We apologize for any issues you may have encountered. We thank you for your business and hope that you will continue to stay with SureStay.
Oct 13, 2021 by Sure Stay Plus Hotel
We appreciate your review and are very sorry that you experience a less then desirable with us. We will be addressing your concerns immediately with the proper staff.
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. An outdoor pool, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Rocklin. Free self parking is available. This Rocklin hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
SureStay Plus Hotel by Best Western Rocklin offers 104 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Rocklin hotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.
Guests are served free breakfast.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.