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"Was nice the beds were comfy room spacious a f they had charge ports for each bed was nice " More

By a verified traveler on Thu 25 Jan 2024

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Hotel Description

Sacramento guestrooms with comfy beds

Near boardwalk/promenade, shopping

You'll find Arden Fair Mall and Cal Expo within 2 miles (3 km) of this hotel. Raging Waters and Cal Expo Race Track are also within 2 miles (3 km).

Free shopping center shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the 24-hour gym and perks like a free shopping center shuttle.

Room, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$123* Per night/room Mar 31 - Apr 1

Executive Room, Non Smoking, Business Lounge Access

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, Non Smoking, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Sacramento Arden West ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Sacramento Arden West

Everyone (7) Couples (2) Family (4)
5 out of 5
Was nice the beds were comfy room spacious a f they had charge ports for each bed was nice

Posted by on Jan 25, 2024

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Comment from Hotel Management

Jan 25, 2024 by JM

Hello Duane. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!

1 out of 5
Hotel is located centrally to Sacramento and in a homeless, crime-ridden area. No lobby coffee. Onsite restaurant closed for dinner. Must eat at bar or room service. Restaurant only open for breakfast. My waiter wreaked of tobacco. Parking lot Security gates never closed but they charge guests $11 daily parking while non-guests park for free! Both you and your vehicle are not safe outside. Music from first floor private event resonated up to 10th floor, could not sleep. My room carpet was dirty. The employees and manager were "tight-lipped" about my parking fee complaint. My Hilton Honors were dis-honored at this dump.

Posted by , from sacramento on Oct 28, 2023

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Comment from Hotel Management

Oct 29, 2023 by JM

Hello William. Thank you for taking the time to share your experience. We're deeply sorry to hear that your stay did not meet your expectations. Your concerns about safety, parking fees, and the condition of your room are all valid points that we take seriously. We will certainly address these issues with our team to ensure a better experience for future guests.Your feedback on the restaurant and the absence of lobby coffee is also noted, as we are always seeking ways to improve our services. Thank you for being a Hilton Honors member; we hope for an opportunity to restore your faith in our hotel.

3 out of 5
Noise all night from highway and other guests using the hallway. The a/c was very loud too. Other little inconvenience, shampoo and soap smelled bad. Also, $11 a night to park. For the price per night, not even complimentary breakfast items. $8 bottle/can drinks.

Posted by on Aug 15, 2023

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Comment from Hotel Management

Aug 18, 2023 by JM

Hello Staci. We would not be able to grow and develop without feedback like yours. We are glad you enjoyed your stay and hope to see you again soon.

4 out of 5

Posted by on Jul 15, 2023

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Comment from Hotel Management

Jul 18, 2023 by JM

Hello Jeremiah. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!

4 out of 5

Posted by on Jun 1, 2022

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5 out of 5
Great stay

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 21, 2022 by JM

Hello Curtiss. Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.

5 out of 5
Very clean and professional.

Posted by on Dec 12, 2021

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Comment from Hotel Management

Dec 13, 2021 by JM

Hello Irene, We thank you for taking the time to give us a 5-star recommendation! We are delighted to hear your stay was nothing less than exceptional. Hurry back soon!

4 out of 5
Very clean and modern looking

Posted by on Dec 12, 2021

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Comment from Hotel Management

Dec 13, 2021 by JM

Hello Vance, Thank you for choosing to stay with us! We hope to welcome you back and win your heart in full!

5 out of 5

Posted by , from Incline Village on Oct 25, 2021

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4 out of 5
The hotel was beautiful. Room service not available during pandemic. There were quite a few parties going on, and our room had remnants of a party still taped up on the walls. There was a screaming fight outside our second floor window which woke us in the morning- guests of the hotel. The area of Sacramento it is in has a lot of homeless, and they hang out inside the parking lot. The mall is just around the corner and security presence at the mall seemed necessary.

Posted by on May 25, 2021

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Comment from Hotel Management

May 26, 2021 by JM

Hello, Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.

About the Hilton Sacramento Arden West

Location 2200 Harvard St, Sacramento, CA 95815-3306

Property Features

Hilton Sacramento Arden West offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton Sacramento Arden West. Parking is available for a fee. Smoking is allowed in designated areas at this Sacramento hotel.

  • 1 building
  • 335 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Sacramento Valley Station (7.6 km / 4.7 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Sacramento Arden West offers 335 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 42-inch Smart televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Harvard Street Grille - Onsite restaurant.

Cameo Lounge - This bar serves brunch, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for USD 100 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, and debit cards. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. Contactless check-in and contactless check-out are available.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Renewable energy source - solar
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23 for adults and USD 13 for children
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)
  • Fee for wired internet in public areas: USD 11.95 (rates may vary)
  • Self parking fee: USD 11 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arden Hilton
  • Hilton Arden
  • Hilton Arden Hotel
  • Hilton Arden Hotel Sacramento West
  • Hilton Sacramento Arden West
  • Hilton Sacramento West
  • Hilton Hotel Sacramento
  • Hilton Sacramento Arden West Hotel Sacramento
  • Sacramento Hilton
  • Hilton Sacramento Arden West Hotel
  • Hilton Arden West Hotel
  • Hilton Arden West
  • Hilton Sacramento Arden West Hotel
  • Hilton Sacramento Arden West Sacramento
  • Hilton Sacramento Arden West Hotel Sacramento

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.