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"Overall I thought the staff was friendly and helpful. The hotel in and out was clean and well kept. The room was very nice, especially considering the ... " More

By a verified traveler on Mon 18 Nov 2019

Hotel Description

3.5-star hotel near Cal Expo

Near boardwalk, shopping

You'll find Cal Expo and Arden Fair Mall within 2 miles (3 km) of this Sacramento hotel. Also, Cal Expo Race Track is within 2 miles (3 km) and Discovery Park is within 6 miles (10 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the 24-hour fitness center and perks like a free shopping center shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and down comforters, the 335 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include MP3 docks, refrigerators, and room service.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$106* Per night/room Oct 26 - Oct 27

Executive Room, Non Smoking, Business Lounge Access

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, Non Smoking, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Sacramento Arden West ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Sacramento Arden West

Everyone (1) Couples (1) Family (2)
5 out of 5
Overall I thought the staff was friendly and helpful. The hotel in and out was clean and well kept. The room was very nice, especially considering the room rate. A-plus for the cleaning staffs job in the bath! All the towels were folded oragami style. Complimentary bath products were arranged nicely on a tray, etc. just two minor complaints... Mini fridge in room was not cold. Parking slots in lot are too narrow. My first stay I was driving my P/U and had to park way way out back to use two spots. This stay I was in a compact and still almost couldn’t get out of the car. Overall 4 plus

Posted by on Nov 18, 2019

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4 out of 5
The staff at the Hilton was excellent! Kind, friendly, and professional. The room was spotless, stocked with all the necessities. Including bathrobes, blow dryer, iron and ironing board. My only complaint is the widths of the parking stalls (I have a large P/U) and had trouble finding a slot that I could open my door once I squeezed in. I was over it quickly after walking though the foyer.

Posted by on Oct 31, 2019

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3 out of 5
The air conditioner didn’t work during the stay in the room

Posted by on Jun 30, 2019

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3 out of 5

Bad bed

Pros: Room was clean
Cons: Sleeping arrangements for 3 adults, maybe two beds in a room.
Made arrangements for 3 adults. Got a king size bed and a rollaway bed. The mattress wasn't a mattress at all. It was metal springs with a cover over it. Next night had the maid service bring four blankets to make the bed sleep easier. Even then it was a back killer. Then at check out was told parking was 18$, I threw a fit. No one told me at check in about the charges. Water bottles in the room were 6$ a bottle. I will never stay in a Hilton again.

Posted by , from Florida on Nov 23, 2015

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1 out of 5

So bad I packed up & left in the middle of the nig

Hotel was OK, barely deserving a Hilton title.  Staff was exceptionally nice and great until I had to call downstairs late at night and the front desk manager answered.  He was so rude and hostile that I packed up and left in the middle of the night.

Posted by , from Sacramento, CA on Jul 17, 2013

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5 out of 5

Best value in the area ...

Pros: Free Internet, Quiet
Best value in the area. Plenty of parking on premises, rooms have always been clean (multiple stays), restaurant is decent, bar is well stocked and active, staff is friendly and helpful. Will stay there again, and again. They also have multiple conference rooms if you're planning an event.

Posted by , from Seattle area on Feb 9, 2013

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4 out of 5

Incredible value for the market.

The facility compared favorably with the Sacramento Sheraton Grand and the Sacramento Hyatt Regency and the room was at least $70 less. I will definitely stay there the next time I am in Sacramento.

Posted by , from Montgomery, AL, USA on Oct 4, 2012

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5 out of 5

Very Relaxing and Quiet

Pros: Close restaurants, Quiet, hot tub
From the time we walked in to the time we left we enjoyed ourselves. The hot tub was a blessing. The location was great. There was a large party that night, but it didn't cause any problems. The bellhop was attentive and helpful to all guests, the front desk was friendly. The bed was straight out of heaven. The only negative was the service in the grill. The Bellhop actually seated us when the host never showed up. The waiter was rude. The food was good though. Overall I'm really looking forward to visiting again.

Posted by , from Reno, NV, USA on May 31, 2012

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5 out of 5

EXCELLENT hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Excellent services in ALL areas, great staff, clean rooms, great location. We will be back!

Posted by , from Turlock, Ca on Sep 23, 2011

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4 out of 5

Surprisingly modern facility

Pros: Quiet
I had to make a quick overnight trip to Sacramento annd found this hotel situated close to my final destination. Although the bar area which shared the lobby was overran with members of a 30-year class reunion thhe staff made me feel welcome and invited. Although this hotel is relatively close to the freeway, which is convenient, it was very quiet.

Posted by , from Bellingham, Wa on Apr 13, 2011

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About the Hilton Sacramento Arden West

Location 2200 Harvard St, Sacramento, CA 95815-3306

Property Features

Hilton Sacramento Arden West offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A 24-hour business center and limo/town car service are available. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Sacramento Arden West. Parking is available for a fee. A complete renovation of Hilton Sacramento Arden West was completed in June 2016. Smoking is allowed in designated areas at this 3.5-star Sacramento hotel.

  • 1 building
  • 335 guestrooms or units
  • 12 levels
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Sacramento Intl. Airport (SMF) (22.5 km / 14 mi)
  • Train station: Sacramento Valley Station (7.7 km / 4.8 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Sacramento Arden West offers 335 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

Harvard Street Grille - Onsite restaurant.

Cameo Lounge - This bar serves brunch, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for USD 100 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 14 and USD 20 per person (approximately)
  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 11.95 (rates may vary)
  • Self parking fee: USD 11 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arden Hilton
  • Hilton Arden
  • Hilton Arden Hotel
  • Hilton Arden Hotel Sacramento West
  • Hilton Sacramento Arden West
  • Hilton Sacramento West
  • Hilton Hotel Sacramento
  • Hilton Sacramento Arden West Hotel Sacramento
  • Sacramento Hilton
  • Hilton Sacramento Arden West Hotel
  • Hilton Arden West Hotel
  • Hilton Arden West
  • Hilton Sacramento Arden West Hotel
  • Hilton Sacramento Arden West Sacramento
  • Hilton Sacramento Arden West Hotel Sacramento

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.