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"I didn't know how to properly drain the tub or used the coffee maker. The staff instructed me how and didn't make me feel stupid. Charles P -Dental T ... " More

By a verified traveler on Fri 21 May 2021

Hotel Description

3-star hotel near Westfield Galleria at Roseville

In Roseville

Within 2 miles (3 km) of this Roseville hotel, you'll find Golfland Sunsplash and Maidu Regional Park. Maidu Museum and Sutter Roseville Medical Center are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, MP3 docks

The 179 individually decorated guestrooms offer free WiFi and MP3 docks. LCD TVs come with cable channels, and other amenities include refrigerators and microwaves.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$115* Per night/room Aug 9 - Aug 10

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking, Pool View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Best Western Plus Orchid Hotel & Suites ratings based on 16 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Orchid Hotel & Suites

Everyone (10) Couples (1) Family (4)
2 out of 5
Front desk didn’t tell me I needed to place a paper in my front window to not get my car towed. Our blankets were still damp and not fully dry, our toilet didn’t flush the chain broke off (nobody came to fix it after we called) our shower didn’t drain and we called about that as well. Will never return here at this location

Posted by on Jul 4, 2021

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1 out of 5
Even though there were signs requiring masks, management and security did not wear them. The entire floor we stayed on in our suite smelled of weed and the coffee pot didn’t work. Also there was not any body soap. Very disappointed.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 15, 2021 by Management

Thank you for your review. We apologize for the issues you had with your stay and will use your feedback to help improve guest experience in the future.

5 out of 5
I didn't know how to properly drain the tub or used the coffee maker. The staff instructed me how and didn't make me feel stupid. Charles P -Dental Technician

Posted by on May 21, 2021

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2 out of 5

Posted by on Jul 12, 2020

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4 out of 5
The property needs updating but suited my needs for a quick stay in town.

Posted by on Nov 22, 2019

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4 out of 5

Posted by on Jun 28, 2019

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4 out of 5
This property was very nicely maintained and clean. I highly recommend it. The only downside was we called and asked for towels and never received them. Other than that- clean amenities and safe location.

Posted by on Jun 10, 2019

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3 out of 5
It looks like the property has been refreshed and the furnishings in general are modern. The staff was nice. The complimentary breakfast was good overall but the biscuits and gravy were exceptional. My biggest complaint is that the walls and floors have very little sound proofing and you can hear people talking in the next room or walking around above you which does not provide a restful experience.

Posted by on May 31, 2019

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3 out of 5
Staff was friendly and helpful. Room was dated but clean. Parking didn't feel very secure, but nothing happened so guess was OK.

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 29, 2019 by BWP Orchid

Thank you so much for your feedback and we look forward to your return. We will be addressing your concerns to ensure our guests feel comfortable and safe at all times.

4 out of 5
Clean, pleasant staff, impressive complimentary breakfast buffet.

Posted by on Dec 22, 2018

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Comment from Hotel Management

Dec 23, 2018 by Best Western Plus

Thank you for the review. We greatly appreciate your feedback!

About the Best Western Plus Orchid Hotel & Suites

Location 130 N Sunrise Ave, Roseville, CA 95661

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Orchid Hotel & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1015 square feet (91 square meters) and includes conference space. The business-friendly Best Western Plus Orchid Hotel & Suites also features a terrace, a garden, and a picnic area. Self parking is free. This 3-star Roseville hotel is smoke free.

  • 179 guestrooms or units
  • 3 levels
  • 1015 sq ft of conference space
  • 91 sq m of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sacramento Intl. Airport (SMF) (40.3 km / 25.1 mi)
  • Train station: Roseville Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Orchid Hotel & Suites offers 179 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 6:30 AM to 10 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Rafting nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:30 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per accommodation, per day (maximum USD 100.00 per stay), plus a deposit of USD 75 per night
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per night
  • Pet fee: USD 25 per accommodation, per day (maximum USD 100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Orchid
  • Best Western Orchid Hotel
  • Best Western Plus Orchid
  • Best Western Plus Orchid Hotel
  • Best Western Plus Orchid Hotel Roseville
  • Best Western Plus Orchid Roseville
  • Orchid Hotel Roseville
  • Best Western Plus Orchid Hotel Suites
  • Plus Orchid & Suites Roseville
  • Best Western Plus Orchid Hotel & Suites Hotel
  • Best Western Plus Orchid Hotel & Suites Roseville
  • Best Western Plus Orchid Hotel & Suites Hotel Roseville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.