2/10 Terrible
Oluwaseun
Traveled with family
Aug 23, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible little hotel in Rome : Don't book this !!
Well , let me just say upfront, please don't book this hotel, it looks nothing like the pictures here, what an utter disappointment, i went in looking for a deal, but upon arrival, the otel is not in what one might consider to be the greatest neighborhoods in Rome, you get thrown off when you can barely find the entrance to the hotel. Entrance requires that you push on the doorbell to be let into the building, that was my very first flag, building looked like it was an apartment building that had been partially converted to a hotel. It get more interesting, you have to walk up 2 flights of stairs, leaving your luggage on the bottom floor because the elevator was locked and required a key to access , this elevator was so small and only used to move luggage up and down. Yes be prepared to walk up and down each time you went to your room or out site seeing. We get to the room and the AC was not turned on to cool down the place on a 99 degree evening, was told at reception that AC was not included when we were checking in , had to cough up 10 Euros a day plus tax to be given the remote control to turn on the AC in the room . Then was advised that the advertised breakfast bar in the morning did not exist and would be credited 2.5 Euro for breakfast, breakfast in Rome cost at a minimum 10 Euros, this was a nightmare of a stay for my son and I and i truly wish we had read the more recent reviews by other client on this hotel. Hotels.com need to remove this hotel from it's options !
Oluwaseun
Stayed 2 nights in Aug 2023
