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Best Western Plus Hotel Universo

4-star property
Via Principe Amedeo 5/B, Rome, RM 1-855-201-7819
4.6 out of 5
Wonderful!
See all 10 travelocity Reviews

"We have traveled a lot over the past 50 years. One of the best hotels we have stayed in. We only stayed 2 nights but said we wished we could have s ... " More

By a verified traveler on Tue 09 May 2023

Points Of Interest

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Hotel Description

4-star spa hotel near Baths of Diocletian

City center retreat

Within a 10-minute walk of this Rome City Centre hotel, you'll find Baths of Diocletian and Basilica di Santa Maria Maggiore. Palace of Expositions is 0.8 mi (1.3 km) away.

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this traditional hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport pick-up service. You'll appreciate the a rooftop terrace, bar/lounge, and snack bar/deli.

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$282* Per night/room Sep 24 - Sep 25

Family Room, Multiple Beds, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Comfort Room, 1 King Bed (Twin bed on request)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room, 1 King Bed (Split level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed (Split level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western Plus Hotel Universo ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Plus Hotel Universo

Everyone (3) Couples (4) Family (3)
5 out of 5
We have traveled a lot over the past 50 years. One of the best hotels we have stayed in. We only stayed 2 nights but said we wished we could have stayed a week or more in this room!

Posted by , from AUBURNDALE on May 9, 2023

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Comment from Hotel Management

May 11, 2023 by Stefania Pesci - Guest Relations

Dear Dennis,We thank you so much for such beautiful review. We work hard to meet expectations like yours, and your kind feedback is the best reward.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

5 out of 5
Property was centrally located to all major sights. We walked almost everywhere.

Posted by on Mar 20, 2023

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Comment from Hotel Management

Mar 21, 2023 by Stefania Pesci - Guest Relations

Dear McNeill,We thank you for your feedback. We are delighted that you took advantage of our proximity to the main city attractions.It would be a pleasure to welcome you back on your next visit to Rome.Best regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

1 out of 5

Posted by on Nov 21, 2022

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5 out of 5

Posted by on Nov 19, 2022

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5 out of 5
Staff is very welcoming and helpful. The location is perfect for your stay at Rome.

Posted by on Jul 29, 2022

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Comment from Hotel Management

Aug 1, 2022 by Stefania Pesci - Guest Relations

Dear Devan, thank you for your five star rating and your appreciation for our staff. We look forward to welcome you back soon Kind regards Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

5 out of 5
Great and friendly staff.

Posted by , from Placentia on Jul 19, 2022

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5 out of 5
This hotel was in a perfect location. Walking distance from Termini Station, multiple restaurants within a block, easy access to the Hop On Hop Off bus. Very clean, nice room and overall facility. We had no issues at all.

Posted by , from Cypress on Jul 16, 2022

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Comment from Hotel Management

Jul 18, 2022 by Stefania Pesci - Guest Relations

Dear Bradley, We thank you for your review. We are happy that you had a wonderful stay and enjoyed our location as well as our facilities. We look forward to welcoming you back again. Sincerely Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

5 out of 5
A hotel, great location, near the Termini Train Station a lot of restaurant in the area and a wonderful breakfast.

Posted by , from MIAMI on May 24, 2022

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Comment from Hotel Management

Jun 11, 2022 by Stefania Pesci - Guest Relations

Dear Neisy Thank you for staying with us and for taking the time to leave a review! We're happy you enjoied our breakfast and found the location convenient. We hope to see you again! Kind Regards Stefania Pesci Guest Relations BW Plus Hotel Universo

5 out of 5

Posted by on Oct 17, 2021

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5 out of 5
Really clean and nice rooms. Big room with great shower/bathroom. 5 minute walk from train. Very friendly and helpful staff. Worth the $$.

Posted by , from Rice Lake on Sep 26, 2021

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Comment from Hotel Management

Sep 27, 2021 by Stefania - Guest Relations

Dear Paul, Thank you very much for your review. We are pleased to know that you enjoyed your experience in our hotel. We look forward to welcoming you back again. Kind regards Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

About the Best Western Plus Hotel Universo

Location Via Principe Amedeo 5/B, Rome, RM 185

Property Features

Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Rome hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1900
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Rome Termini Station (0.9 km / 0.5 mi)
  • Metro station: Termini Tram Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Memory foam beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Best Western Plus Hotel Universo has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bw Hotel Universo
  • Bw Hotel Universo Rome
  • Bw Universo
  • Bw Universo Rome
  • Best Western Hotel Universo Rome
  • Best Western Hotel Universo
  • Best Western Universo Rome
  • Best Western Universo
  • Hotel Universo Rome
  • Best Western Plus Hotel Universo Rome
  • Best Western Plus Universo Rome
  • Best Western Plus Universo
  • Best Western Rome
  • Best Plus Universo Rome
  • Best Western Plus Hotel Universo Rome
  • Best Western Plus Hotel Universo Hotel
  • Best Western Plus Hotel Universo Hotel Rome

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.