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Richmond Marriott

3.5 star property
3.5-star hotel near Broad Street, connected to the convention center

Choose dates to view prices

Photo gallery for Richmond Marriott

Lobby lounge
Restaurant
Property entrance
Lobby lounge
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Room service
  • Bar

Explore the area

View in a map
500 E Broad St, Richmond, VA, 23219
  • Broad Street
    ‪1 min walk‬
  • Greater Richmond Convention Center
    ‪3 min walk‬
  • Virginia Commonwealth University
    ‪10 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 424 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 424 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(41 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, desk

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 358 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 358 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Club Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 358 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Richmond

Downtown Richmond stay.A stay at this Downtown Richmond hotel places you steps from Greater Richmond Convention Center and within a 5-minute walk of Broad Street. The National and Virginia Commonwealth University are also within half a mile (1 km).

What's nearby

  • Broad Street - 1 min walk - 0.0 miles
  • The National - 2 min walk - 0.1 miles
  • Greater Richmond Convention Center - 3 min walk - 0.2 miles
  • Virginia Commonwealth University - 10 min walk - 0.5 miles
  • Altria Theater - 16 min walk - 0.9 miles

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Richmond Marriott Hotel Concierge Lounge - ‬1 min walk
  • ‪Urban Hang Suite - ‬2 min walk
  • ‪ML Steak Modern Chophouse - ‬2 min walk
  • ‪Secret Sandwich Society - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Richmond Marriott

3.5-star hotel near Broad Street, connected to the convention center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 26760 square feet (2408 square meters) and includes a conference center. A 24-hour fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Richmond Marriott. A free area shuttle within 2 miles is available. Parking is available for a fee. A complete renovation of Richmond Marriott was completed in September 2020.

This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 413 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 26760 sq ft of conference space
  • 2408 sq m of conference space
  • Built in 1984
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Richmond Marriott offers 413 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Spanish

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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 2 mi
  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with premium cable/satellite channels
  • First-run movies
  • Netflix
  • Pay movies

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 18 for adults, and USD 10 to 18 for children
  • Valet parking fee: USD 49.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Frequently asked questions

How close is Richmond Marriott to the airport?

Richmond Marriott is 8.6 mi (13-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Richmond Marriott?

As of Aug 16, 2025, prices found for a 1-night stay for 2 adults at Richmond Marriott on Aug 22, 2025 start from $177.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Richmond Marriott have an airport shuttle?

Airport shuttle services are not available at Richmond Marriott.

Does Richmond Marriott offer free breakfast?

Free breakfast isn’t offered at Richmond Marriott, but cooked-to-order breakfast is offered for a fee of between USD 10 and 18 for adults, USD 10 and 18 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Richmond Marriott?

No, there is no casino at this hotel.

What time is check-in at Richmond Marriott?

Check-in start time: 4 PM; Check-in end time: 5 AM.

Is there free parking at Richmond Marriott?

Free parking is not available at this hotel. Valet parking is available for USD 49.00 per day.

Does Richmond Marriott have a pool?

Richmond Marriott does not have a pool.

Does Richmond Marriott have a restaurant?

Yes, there is a restaurant on site.

Does Richmond Marriott have a spa?

There are no spa services available at this hotel.

How close is Richmond Marriott to downtown Richmond?

Richmond Marriott is 0.2 mi away from Richmond.

Richmond Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1003 reviews
Rating 8 - Good. 203 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Terrible Wifi

The hotel is fine but the WiFi is absolutely horrendous. I had to use data the entire time. You would think for such a hotel chain that the WiFi would work.
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute flight cancellation made better by a wonderful night stay!
Stayed 1 night in May 2025

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient and the property is well maintained.
Stayed 1 night in May 2025

10/10 Excellent

Colleen

Stayed 3 nights in May 2025

10/10 Excellent

John, abingdon

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to attend a college graduation. Property is very clean and staff were very nice and helpful when we had a question. It’s walkable to several restaurants and convention Ctr. Easy parking on both sides-garage parking. We will stay again when in area.
Stayed 1 night in May 2025

10/10 Excellent

David, Charlottesville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two blocks from the hotel the city is run down with a lot of vacancies and people loitering at night.
Stayed 2 nights in May 2025

10/10 Excellent

Kanchan

Liked: Cleanliness, amenities, property conditions & facilities
Didn’t like parking situation.
Stayed 2 nights in May 2025

8/10 Good

Sarah V

Stayed 1 night in May 2025

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Richmond Marriot 2025

Front desk Marlin & Beloved were wonderful. Professionally, kind & answered all my questions. Elena Housekeeping was attentive & very kind. Everyone that works in this Marriot were all friendly and polite.
Stayed 2 nights in May 2025

10/10 Excellent

Jessie James, Clearwater

Liked: Cleanliness, staff & service, property conditions & facilities
Just good
Stayed 2 nights in May 2025

8/10 Good

Joey

Stayed 1 night in May 2025

10/10 Excellent

Mario

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this stay in February for a king room. When we arrived, we were informed that there were no king rooms available. This was our first trip since my husband was diagnosed and started treatment for cancer, so this was a little disappointing. The television would only play the welcome to Marriott and no amount of pushing the buttons on the remote would make it do anything other than turn on, off and play the welcome to Marriott. On the positive side, the room was clean and comfortable. I only visited the Starbucks, so I cannot comment on the restaurant.
Stayed 1 night in May 2025

6/10 Okay

Joshua

Liked: Cleanliness
Didn’t turn on the tv or used the king sized bed Fees was ridiculous
Stayed 2 nights in May 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bonvoy in Richmond, Va was lovely. The room was spacious and clean. The bathroom was heaven. That jacuzzi tub was the icing on the cake. The staff was friendly and accommodating. I would stay there anytime.
Stayed 1 night in May 2025

10/10 Excellent

Tina, Franklin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to Stay
Stayed 2 nights in May 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed and dissatisfied

During our recent stay at the Marriott, we experienced an incredibly dissatisfying and disappointing series of events. Despite arriving well after the official check-in time, our room was still not ready, forcing us to wait unnecessarily. When we expressed our frustration, the front desk clerk attempted to offer an alternate room, but it had smaller beds and did not meet our original reservation requirements. In an effort to make amends, Marriott provided a complimentary appetizer at the on-site restaurant, yet even that gesture fell flat when the restaurant staff failed to seat us despite the space being nearly empty. To top it off, once we finally got into our room, we discovered there was no remote control for the TV. The combination of these issues made for a thoroughly disappointing experience that fell far below Marriott’s usual standards.
Stayed 1 night in May 2025

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa, Virginia Beach

Liked: Cleanliness, property conditions & facilities
Staff very helpful and accommodating from front desk to waitstaff and valet
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food

Very good. Restaurant F1 top notch food and service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was very professional and went about and beyond. I will return to this hotel for Thanksgiving.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

2/10 Terrible

Annette

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
I stayed at this hotel due to a conference that I was attending taking place there. Despite knowing that I was there for the conference all week, with me even having to come out of a workshop to take a call with management about the issue) they hemmed and hauled until changing the rate for the first two nights, but not the more expensive last couple of nights… So I was still grossley misled and overcharged..
Stayed 4 nights in Apr 2025

10/10 Excellent

Keith, Clifton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and room.
Stayed 1 night in Apr 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025