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4.4 out of 5

"The staff are always super friendly. We ate at Mulligans restaurant located on the property. Food was good, staff was also friendly. . " More

By a verified traveler on Fri 28 Jun 2019

Hotel Description

Enjoy the free WiFi at this 3-star Raton hotel

In Raton

You'll find The Raton Museum and Shuler Theater within 2 miles (3 km) of this hotel. Raton Country Club and Golf Course is within 3 miles (5 km) and Sugarite Canyon State Park is within 9 miles (15 km).

Free perks

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 74 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Raton Hotel ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Plus Raton Hotel

Everyone (7) Couples (1) Family (2)
4 out of 5

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 2, 2019 by Bernadine, Hotel Manager

Thank you for staying with us and for taking the time to share your rating.

5 out of 5
The staff are always super friendly. We ate at Mulligans restaurant located on the property. Food was good, staff was also friendly. .

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 28, 2019 by Bernadine, Hotel Manager

We are happy to know that you enjoyed your stay and your meal at Mulligans. Thank you very much for your kind words about our staff, we will certainly share them with our team. Thank you for staying with us & for taking the time to share about your experience.

5 out of 5

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by Bernadine, Hotel Manager

Thank you so much for staying with us and for taking the time to share your rating!

3 out of 5
The property was clean and well maintained, nothing broke, and the staff was very friendly. The parking lot was not full of potholes like so many motels are these days and the beds were clean and comfortable. “Performing” is how I would grade this business and that’s really exceptional these days! This is how a business should be ran. BUT....the price was ridiculously high. I have stayed at the nicest luxury hotels in downtown Dallas, San Antonio and Austin that we’re cheaper than this place! After taxes we paid $213 for a plain Jane room with 2 queen beds. Why should a person pay extra just because a business is only doing their job? I didn’t have an attendant park my car or a porter carry my luggage to my room. Come on!!

Posted by on Jun 18, 2019

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5 out of 5
My room was clean and had all the amenities. Liked where you didn't have to go outside to go to restaurant. Staff was very friendly and inquired how my room was and asked if i needed anything.

Posted by on May 29, 2019

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5 out of 5

Best Hotel in Raton!

Staff was very warm and welcoming during a difficult time we were there for a funeral. Hotel was very clean!

Posted by on Sep 24, 2016

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5 out of 5

They really are pet friendly

I have stayed in many "pet friendly" motels, but that usually means filthy carpet, pet odors and worn furniture. My room at the Best Western was pristine. The floor was tile instead of carpet, insuring that it was indeed clean. The bed was super comfortable. The pet walking area, while small, was super convenient. All that said, it was a pricey stay,but worth it to not have to stay in a kennel.

Posted by , from San Antonio on Jul 8, 2016

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5 out of 5

Nicest hotel I've stayed at in quite a while.

When I checked in the front desk clerk, Robert Romero,noticed how tired I looked. He also notied I was driving a Uhaul van alone. He put me in a room close to the front of the hotel where I could park my van right outside my door. Once I got into my room & settled he called & asked if the room was ok for my needs & was there anything else I felt I needed right then. I asked about a good place to eat dinner & he suggested their restuarant, Mulligans. It was reasonably priced & very good. They had a good variety of choices. The staff was very attentive & courteous. Upon checkout the next morning the front desk clerk, Lynda Brown, was very friendly & courteous, asked if everything was comfortable for me. I asked about things to do in the area for future trips to this area & she was very helpful with lots of information. Angela Pacheco, their housekeeper was also very helpful with giving me more information about various sites to see in the area. They have a wonderful free breakfast buffet & the food was fresh & great. They have wonderful coffee in the restuarant & in the rooms. I would highly recommend this hotel. It is conveniently close to I-25, they have a wonderful pool, great, caring staff & a good restuarant & bar. It is very quiet in the rooms & the beds are great. I would HIGHLY recommend this hotel. Thank you. I will be back in the future & look forward to staying here again.

Posted by on Oct 5, 2015

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4 out of 5

Good stop on way to CO

We appreciated the super polite and knowledgeable staff member that checked us in. He was accommodating and eager to make sure we were pleased with our accommodations. The saltwater pool was bracingly cold but refreshing after the drive. The rooms are attractively remodeled. My only small complaint was that one of our four mattresses (in room 214) was too soft/indented for my liking. Still, I have experienced much worse in hotels, and overall our experiencewas great. We would stay again.

Posted by , from Dallas, TX on Aug 10, 2015

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5 out of 5

Awesome bed, and pillows

We got there at 10p. Weary from driving all day. The beds were so comfy, I fell asleep first, which never happens. The kids, (that includes my husband) were still talking and playing before sleep. I didn't wake up multiple times like I usually do in a hotel bed. I even took all the pillow cases off the pillows to write down the brand, so I could go home and buy one of those pillows for my own bed. The breakfast was quite nice. It was a sit down with a small buffet and we had a waiter who got us drinks and waffles and pancakes as our request. I was able to take pancakes back to the room for the teenager who takes forever to get ready. We were out the door quickly to hit the rode again. Great experience! Thank you!

Posted by , from Dallas, TX on Mar 26, 2015

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About the Best Western Plus Raton Hotel

Location 473 Clayton Road, Raton, NM 87740

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Raton Hotel. Self parking is free. This 3-star Raton hotel is smoke free.

  • 74 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Santa Fe Municipal Airport (SAF) (290.1 km / 180.3 mi)
  • Train station: Raton Station (2.3 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Raton Hotel offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Mulligan's - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Hunting nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Raton
  • Best Western Plus Raton Hotel
  • Best Western Raton
  • Raton Best Western
  • Best Plus Raton Hotel Raton
  • Best Western Plus Raton Hotel Hotel
  • Best Western Plus Raton Hotel Raton
  • Best Western Plus Raton Hotel Hotel Raton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.