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Best Western Plus Raton Hotel

3-star property
473 Clayton Road, Raton, NM 1-855-201-7819
4.1 out of 5
Very good!
See all 18 travelocity Reviews

"It was so convenient and helpful to have a pet friendly room. The staff was friendly and accommodating! " More

By a verified traveler on Fri 03 Sep 2021

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this 3-star Raton hotel

In Raton

You'll find The Raton Museum and Shuler Theater within 2 miles (3 km) of this hotel. Climax Canyon Nature Trail and Raton Country Club and Golf Course are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 74 guestrooms also offer WiFi and LCD TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available. Weekly housekeeping is available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$145* Per night/room May 24 - May 25

Standard Room, 1 King Bed, Accessible, Bathtub (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Raton Hotel ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Raton Hotel

Everyone (10) Couples (2) Family (3)
5 out of 5
It was so convenient and helpful to have a pet friendly room. The staff was friendly and accommodating!

Posted by , from GRAVETTE on Sep 3, 2021

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Comment from Hotel Management

Sep 5, 2021 by Marriah, Front Desk Associate

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Gave us a key

Posted by on Aug 21, 2021

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Comment from Hotel Management

Sep 17, 2021 by Bernadine, Hotel Manager

We are sorry that you didn't enjoy your stay with us. It is sincerely our top priority that all of our guests have an enjoyable stay with us and we do use all feedback to continuously improve.

3 out of 5
Our AC went out during the night and we had to be switched to a different room. Breakfast was not as good as the Best Western in Garden City.

Posted by on Aug 13, 2021

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Comment from Hotel Management

Aug 29, 2021 by -Chris BW Plus Raton Hotel

On behalf of our entire team, I would like to apologize for not meeting your expectations. Your satisfaction is important to us and we will be using your feedback to implement improvements for the future!

3 out of 5

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 23, 2021 by Bernadine, Hotel Manager

Thank you for staying with us and sharing your rating. If there is ever anything we can do to make your stay more enjoyable we would love to hear it.

5 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 12, 2021 by Bernadine, Hotel Manager

We are happy to know that you enjoyed your stay with us. Thank you for sharing your rating.

4 out of 5

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 2, 2019 by Bernadine, Hotel Manager

Thank you for staying with us and for taking the time to share your rating.

5 out of 5
The staff are always super friendly. We ate at Mulligans restaurant located on the property. Food was good, staff was also friendly. .

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 28, 2019 by Bernadine, Hotel Manager

We are happy to know that you enjoyed your stay and your meal at Mulligans. Thank you very much for your kind words about our staff, we will certainly share them with our team. Thank you for staying with us & for taking the time to share about your experience.

5 out of 5

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by Bernadine, Hotel Manager

Thank you so much for staying with us and for taking the time to share your rating!

3 out of 5
The property was clean and well maintained, nothing broke, and the staff was very friendly. The parking lot was not full of potholes like so many motels are these days and the beds were clean and comfortable. “Performing” is how I would grade this business and that’s really exceptional these days! This is how a business should be ran. BUT....the price was ridiculously high. I have stayed at the nicest luxury hotels in downtown Dallas, San Antonio and Austin that we’re cheaper than this place! After taxes we paid $213 for a plain Jane room with 2 queen beds. Why should a person pay extra just because a business is only doing their job? I didn’t have an attendant park my car or a porter carry my luggage to my room. Come on!!

Posted by on Jun 18, 2019

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5 out of 5
My room was clean and had all the amenities. Liked where you didn't have to go outside to go to restaurant. Staff was very friendly and inquired how my room was and asked if i needed anything.

Posted by on May 29, 2019

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About the Best Western Plus Raton Hotel

Location 473 Clayton Road, Raton, NM 87740

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Raton Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. The business-friendly Best Western Plus Raton Hotel also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Raton hotel is smoke free.

  • 74 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Coffee shop
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Raton Station (2.3 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Raton Hotel offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Raton hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Mulligan's - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Hunting nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Raton
  • Best Western Plus Raton Hotel
  • Best Western Raton
  • Raton Best Western
  • Best Plus Raton Hotel Raton
  • Best Western Plus Raton Hotel Hotel
  • Best Western Plus Raton Hotel Raton
  • Best Western Plus Raton Hotel Hotel Raton

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.