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4.4 out of 5

"The beds an pillows are not very comfortable that’s the only thing I think they could improve on " More

By a verified traveler on Sat 22 Feb 2020

Hotel Description

Hotel near Central States Fairgrounds in Rapid City

Heart of Rapid City

At this Rapid City hotel, you'll be within 6 miles (10 km) of Central States Fairgrounds and 32 miles (52 km) of Mount Rushmore National Memorial.

Free shuttle, parking

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free airport shuttle. Enjoy free perks like free self parking and an area shuttle.

Kitchens, flat-screen TVs

The 97 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include sofa beds, hydromassage showerheads, and flat-screen TVs with cable channels.

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$93* Per night/room Jul 31 - Aug 1

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

MainStay Suites ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for MainStay Suites

Everyone (9) Couples (2) Family (3)
4 out of 5
The beds an pillows are not very comfortable that’s the only thing I think they could improve on

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 25, 2020 by Lydia

Dear Valued Guest, Thank you so much for taking the time to leave us a review!

5 out of 5
Due to the very (!) low price, I was concerned that this hotel would be a dump. It was such a relief to pull up to a beautiful, updated/new hotel in a quiet area off of the freeway (near another large hotel and some businesses, so I was more confident about the security of our vehicle in the lot). It was just as beautiful inside- very spacious rooms, clean, quiet, and comfortable. The appearance, linens, and beds would be along the lines of a Hampton...mid range and well appointed. Even the shower head appeared new (I've traveled a lot for work, and even higher end hotels often have unsanitary fixtures/they fail to clean or replace them). Our kids loved the pool. The fitness center was very small (three pieces), but their climbing machine was top of the line (burns more calories than most I've used- awesome)! It would be nice if they had a hot tub, but they do offer board games and fun options for the little ones. We did purchase some disposable plates/cutlery, so I'm not sure how well they stocked the dishes. Regardless, there was a sign that offered any additional, forgotten, or necessary items... gratis. We had a few minor issues (drain plug got stuck, missing shower curtain), but the staff was very apologetic and the problems were easily resolved. For the price, I couldn't be happier (it was worth at least double what we paid). I would highly recommend this hotel, and my family and I will definitely stop there if we're ever in the Rapid City area again.

Posted by , from Spokane on Oct 12, 2019

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Comment from Hotel Management

Oct 14, 2019 by Lydia

Wow! Thank you so much for leaving us such a great review! This means a lot to all the managers and staff at the hotel. We hope you will choose to stay with us again the next time you are in the area

4 out of 5

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 19, 2019 by Lydia

Thank you so much for leaving us a review!

4 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 16, 2019 by Lydia

Thank you for the review!

4 out of 5
A suggestion- put non- skid surfaces in the bathtubs or have a tub mat to prevent slips- the tub was very slippery- room 208 Dining room is too small to accommodate a full hotel- food was good but it was difficult for the staff to keep up with fresh food. ran out at times.

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 12, 2019 by Lydia

Thank you for leaving us a review!

5 out of 5
Great hotel! Great location! Very friendly! Will stay again.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 27, 2019 by Lydia

Dear Valued Guest, Thank you so much for leaving such a great review!!! We are thrilled to hear you had a great stay and hope you'll stay with us again soon.

4 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Lydia

Dear Valued Guest, Thank you so much for taking the time to write us a review!

5 out of 5
Very clean, great breakfast, nice pool, comfy beds.

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 17, 2019 by Lydia

Dear Appreciated Guest, It is guests like you who we appreciate the most! Thank you so much for leaving us such a great review. We are so happy to hear you enjoyed your stay.

5 out of 5
Food service was a bit slow, daily lack of breakfast items. Pool was on the cool side and the room should have been warmed. We had to move from the initial room due to bad odor as you walked in.

Posted by on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by Lydia

Dear Valued Guest, Thank you for leaving us a review. These reviews are extremely valuable to us so we appreciate you taking time to write some words to us about how we are doing. I have addressed the issues you stated to the appropriate managers to prevent this happening again. Thanks again!

5 out of 5
Very clean and the staff was very pleasant. Check in was smooth and quick.

Posted by on May 27, 2019

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Comment from Hotel Management

May 28, 2019 by Lydia

Dear Valued Guest, Thank you so much for leaving us such a glowing review! We are happy to hear your stay was enjoyable. We hope to see you again soon!

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

MainStay Suites offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. An area shuttle within 5 miles and a roundtrip airport shuttle (available 24 hours) are free. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly MainStay Suites. Self parking is free. This Rapid City hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • Built in 2012
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Rapid City, SD (RAP-Rapid City Regional) (17.3 km / 10.8 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 miles
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

MainStay Suites offers 97 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads. 32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. Safety features at this property include a carbon monoxide detector and a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • MainStay Suites Hotel Rapid City
  • MainStay Suites Rapid City
  • MainStay Suites Hotel
  • MainStay Suites Rapid City
  • MainStay Suites Hotel Rapid City

You should know

  • Pool access available from 6:00 AM to midnight.
  • Registered guests are the only ones allowed to be in guestrooms.
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