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"Had to wait 15 mins for a clerk to come to front desk " More

By a verified traveler on Sun 10 Oct 2021

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Hotel Description

3-star family-friendly hotel near Akta Lakota Museum And Cultural Center, connected to the convention center

On river

Within 6 miles (10 km) of this Oacoma hotel, you'll find South Dakota Hall Fame and Akta Lakota Museum And Cultural Center. Dignity Statue is 7.9 mi (12.8 km) away.

Marina, 24-hour fitness

A marina, 2 restaurants, and an indoor pool are all featured at this traditional hotel. There's fun for all ages with a playground and an arcade/game room, and families will appreciate the picnic area. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free Internet, cable TV

The 99 individually decorated guestrooms offer free WiFi and free wired Internet, as well as room service. TVs come with cable channels, and other amenities include coffee/tea makers and free local calls. Housekeeping is available once per stay.

Room, 2 Queen Beds, Accessible (2 Queen Hillside Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Dec 2 - Dec 3

Deluxe Room, 1 King Bed, River View (King Riverside Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, River View (2nd Floor Riverside King Guestroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, River View (King Suite Riverside - 2nd Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, River View (King Suite Riverside)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, River View (King Riverside First Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Arrowwood Resort at Cedar Shore ratings based on 26 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Arrowwood Resort at Cedar Shore

Everyone (10) Couples (6) Family (8)
3 out of 5
Had to wait 15 mins for a clerk to come to front desk

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 22, 2021 by Ashley

I’m truly sorry for any dissatisfaction you experienced during your visit. Thank you for bringing this to our attention. Your feedback is appreciated and helps us to improve daily.

4 out of 5
The view was great

Posted by on Sep 25, 2021

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Comment from Hotel Management

Sep 29, 2021 by Ashley

Thank you for choosing our hotel, and for taking the time to write a review! We hope you choose to stay with us again in the future!

4 out of 5
The location and amenities are great but it is evident that the corporation that owns this place is interested only in the money. Carpets were wet from a previous storm, 3 days ago. Wood decks and railings were visibly decayed. I saw outdoor light fixtures hanging by there wire. We had 2 queen beds and 1 was so hard, it made my body ache, also the towels were as rough as sandpaper. The location is wonderful, right on the Missouri River but I’m not sure I will be back.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 13, 2021 by Ashley

I’m truly sorry for any dissatisfaction you experienced during your visit. I will share your comments with the relevant departments so improvements can be made. We hope you’ll give us a second chance and visit our property in the future!

2 out of 5
This facility was filthy!! Blood on the walls in the bathroom, unknown liquids splattered on the walls by the fridge and other spots. The glass doors and balcony wall had hundreds of handprints and smudges. No clean towels in the pool, 2 heaping piles of dirty ones. Ice bucket broken, ice machine broken. Several rooms above ours had unattended childrwn into the late night. Had to complain several time's before they were quieted after midnight. Overall very unhappy with our stay and the facility.

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 29, 2021 by Ashley

I’m truly sorry for any dissatisfaction you experienced during your visit. I will share your comments with the relevant departments to check if any improvements can be made. We hope you’ll give us a second chance and visit our property in the future!

2 out of 5
The location is good. The hotel is run down. Needs an update.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 8, 2021 by Ashley

Thank you so much for bringing this to our attention. Your feedback is appreciated and helps us to improve daily.

5 out of 5
We loved our visit here. We were weary from a long trip and this was the best find.

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 25, 2021 by Ashley

We're happy you enjoyed your experience and we appreciate your feedback! We look forward to welcoming you back in the future!

1 out of 5
I want my refund. I canceled but still got charged

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 15, 2021 by Ashley

Since you booked through a third party website you would have to contact Expedia in order to receive a refund. I’m truly sorry for any dissatisfaction you experienced!

5 out of 5
Great views

Posted by on Jun 10, 2021

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Comment from Hotel Management

Jun 15, 2021 by Ashley

We're happy you enjoyed your experience and we appreciate your feedback! We look forward to welcoming you back in the future!

5 out of 5
Very Spacious and Clean and Good Value. Only thing would possibly suggest to change would be to have the onsite restaurant provide breakfast. But this was not a big deal was a nice local cafe on Main Street open to eat.

Posted by on Jan 24, 2021

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Comment from Hotel Management

Mar 2, 2021 by Ashley

We're happy you enjoyed your experience and we appreciate your feedback! We look forward to welcoming you back in the future!

2 out of 5
Very disappointed. Walked into the room and there were dead flies everywhere and about 30 flies flying around in the room. Door wasn’t locked at all when we went up to the room. For the amount of money we paid to stay here, it was not worth it at all. Very disappointed in over all resort

Posted by , from Story City on Oct 13, 2020

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Comment from Hotel Management

Oct 13, 2020 by Ashley

I’m truly sorry for any dissatisfaction you experienced during your visit. I will share your comments with the relevant departments to check if any improvements can be made. We hope you’ll give us a second chance and visit our property in the future!

About the Arrowwood Resort at Cedar Shore

Location 1500 Shoreline Drive, Oacoma, SD 57365

Property Features

Arrowwood Resort at Cedar Shore offers its guests a marina, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A spa tub, a 24-hour fitness center, and a sauna are also featured at the family-friendly Arrowwood Resort at Cedar Shore. Self parking is free. This 3-star Oacoma hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Beach lounge chairs
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Wedding services available
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Arrowwood Resort at Cedar Shore offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Oacoma hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2017.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Bridges Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Waterfront Grill Tiki Bar - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Fishing on site
  • Bicycle rentals nearby
  • Boat tours on site
  • Basketball on site
  • Hiking/biking trails on site
  • Volleyball on site
  • Water skiing on site
  • Hunting on site
  • Personal motorized watercraft on site
  • Motor boating on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.

Pet Policy

  • Pets: USD 10.00 per pet, per night
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 6
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 9 per person (approximately)
  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cedar Shore
  • Cedar Shore Oacoma
  • Arrowwood Resort Cedar Shore Oacoma
  • Cedar Shore Resort Oacoma
  • Cedar Shore Chamberlain
  • Cedar Shore Hotel Oacoma
  • Arrowwood Resort Cedar Shore
  • Arrowwood Cedar Shore Oacoma
  • Arrowwood Cedar Shore
  • Arrowwood At Cedar Shore
  • Arrowwood Resort at Cedar Shore Hotel
  • Arrowwood Resort at Cedar Shore Oacoma
  • Arrowwood Resort at Cedar Shore Hotel Oacoma

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.