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Holiday Inn Express & Suites Mt. Rushmore, an IHG Hotel

2.5-star property
Mt Rushmore 321 Swanzey St, Keystone, SD 1-855-201-7819
4.1 out of 5
Very good!
See all 11 travelocity Reviews

"Our stay was very pleasant except for the fact that staff only straightened our room on the first day. We actually picked up fresh towels ourselves fr ... " More

By a verified traveler on Sun 23 May 2021

Points Of Interest

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Hotel Description

Hotel near Mount Rushmore National Memorial in Keystone

In Keystone

Within 3 miles (5 km) of this hotel, you'll find Mount Rushmore National Memorial and Mount Rushmore. Big Thunder Gold Mine and Gutzon Borglum Historical Center are also within half a mile (1 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

The soundproofed guestrooms offer free WiFi and free newspapers. Flat-screen TVs come with satellite channels, and other amenities include refrigerators and microwaves.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (With Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Mt. Rushmore, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Mt. Rushmore, an IHG Hotel

Everyone (6) Family (4)
4 out of 5
Our stay was very pleasant except for the fact that staff only straightened our room on the first day. We actually picked up fresh towels ourselves from the front desk. Disappointing.

Posted by on May 23, 2021

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5 out of 5
It was a great place to stay close to Mt. Rushmore and Custer State Park. It was in a convenient location.

Posted by on Feb 11, 2021

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5 out of 5
Very clean, staff very nice , helpful and friendly. Got snowed in so had to extend our stay and they were very accommodating.

Posted by , from San Diego on Mar 15, 2020

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Comment from Hotel Management

Mar 20, 2020 by Assistant Manager

Thank you for staying with us! I'm glad that we were able to accommodate during the snow storm. I hope you had safe travels and enjoyed your visit.

4 out of 5

Posted by on Sep 1, 2019

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3 out of 5
The location is good. The hotel room was smelly and the carpet in the hall and in the room was dirty/old? Needs new flooring, also shower leaked and the toilet ran constantly. In dire need of some TLC.

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 12, 2019 by Assistant Manager

Thank you for choosing to stay with us. I apologize that your room did not meet your expectations. In the future we would love to hear about these items before you leave so we have the chance to move you rooms and assure that you have a great stay. I hope that you were still able to enjoy the beautiful Black Hills!

2 out of 5
the manager Robert was rude & not customer friendly. the assist mgr Taryn was great

Posted by on Apr 20, 2019

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Comment from Hotel Management

Jun 10, 2019 by Assistant Manager

Thank you for staying with us! I apologize that Robert was rude during your stay. Please know I have spoken with him about this. I hope you still enjoyed the beautiful Black Hills!

5 out of 5

Posted by on Jan 19, 2019

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4 out of 5
Nice hotel decorations and location was very close to the tourist attractions.

Posted by , from Chicago,IL on Oct 31, 2018

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Comment from Hotel Management

Nov 2, 2018 by Assistant Manager

Thank you for choosing to stay at our hotel and for taking the time to provide this feedback! I hope you had fun visiting the surrounding tourist attractions and the beautiful area! I hope you had safe travels and please visit the area again in the future!

5 out of 5

A great hotel, in an awesome location!

Pros: The beds are very comfortable, and the pool/hot tub are wonderful.
Cons: The only negative is that the breakfast area is small, so make sure you get there early.
We really enjoyed our stay. The hotel staff was extremely friendly, and the location of the hotel is superb. You are within walking distance of the Keystone strip of shops, restaurants, and the train station. Also, Mt. Rushmore and Crazy Horse are fairly close, by car.

Posted by , from Omaha, NE on May 30, 2017

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Comment from Hotel Management

Jun 13, 2017 by Front Office Manager

Thank you very much for choosing our hotel and for taking the time to place a review of your stay at our hotel! We are so happy that our staff and hotel were welcoming and made your stay comfortable and relaxing! We're very happy that you were able to see the monuments and other sites. Thank you again for providing us with this feedback, we hope to see you again in the future!

4 out of 5

Nice rooms close to mt rushmore.

Clean rooms with nice amenities-exercise room, pool. Breakfast was a little disappointing. No plain cream, half n half or creamer for coffee. No microwave to make the oatmeal. No good fresh fruit.

Posted by , from Wichita, KS on Apr 7, 2016

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Comment from Hotel Management

Apr 13, 2016 by Front Desk Staff

Thank you for placing a review of your recent stay with us. We apologize that our breakfast did not meet your expectations. We provide hot water to make our oatmeal, or there is in-room microwaves if you want some after breakfast hours. We hope you enjoyed your stay and that you will visit us again in the future.

About the Holiday Inn Express & Suites Mt. Rushmore, an IHG Hotel

Location Mt Rushmore 321 Swanzey St, Keystone, SD 57751

Property Features

Holiday Inn Express & Suites Mt. Rushmore, an IHG Hotel offers its guests an indoor pool and a spa tub. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is available. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Express & Suites Mt. Rushmore, an IHG Hotel. Free self parking is available. This Keystone hotel is smoke free.

  • 82 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Mt. Rushmore, an IHG Hotel offers 82 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Holiday Inn Express Mt. Rushmore
  • Holiday Inn Express Mt. Rushmore Hotel
  • Holiday Inn Express Mt. Rushmore Hotel Keystone
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  • Holiday Inn Express Mt. Rushmore Hotel Keystone
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  • Keystone Holiday Inn Express & Suites Mt. Rushmore Hotel
  • Hotel Holiday Inn Express & Suites Mt. Rushmore
  • Holiday Inn Express & Suites Mt. Rushmore Keystone
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  • Holiday Inn Express & Suites Mt. Rushmore, an IHG Hotel Hotel
  • Holiday Inn Express & Suites Mt. Rushmore, an IHG Hotel Keystone

You should know

  • Pool access available from 7 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.