Book Hotels in Ramón Santana

"👍"

"Yes"

"Where to start?! The staff was incredibly rude. We watched the front desk staff stand there elbowing each other over who would acknowledge us. They were rude and completely ignored our simple requests for the basics. We struggled to get a glass of water or cutlery throughout the entire trip. Our fridge didn’t work. The air conditioning went out. The tv didn’t work. The toilet flooded. When we visited the A La Cart restaurants, the waiter forgot our children’s food so we sat for 45 minutes while they tried to scrounge up their mac and cheese. By the time it came, our meals were stone cold. No apologies came and they were visibly annoyed to serve us. Our second restaurant experience resulted in all four of our meals coming completely wrong. We all got meals we didn’t order. This place is in horrible condition. Dead bugs and what looked like blood smears on the walls that were left there for the entirety of our trip.Cracks in the ceiling, dirty, and unkept. Our sheets were never changed and when we asked the front desk for towels, it took hours! Don’t waste your money here! I wouldn’t stay here again for free!"

"The breakfast and dinner buffets were incredible offering a great selection of food that were all very delicious. Especially the desserts for me personally "

"The food from the buffet was good. The only thing I didn’t like was the Dominican restaurant their bread was hard as a rock. I expected soft bread I could’ve broken my teeth biting that the food didn’t give it was made from a Dominican person. the service needs a little work but it was good staff was good. thank you for the experience!"

"Clean rooms. Very friendly staff. Food was decent (not fantastic). Desserts fantastic"