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"The young lady at the front seat was so friendly and efficient! " More

By a verified traveler on Thu 03 Nov 2022

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Hotel Description

Hotel near Crabtree Valley Mall in Raleigh

Crabtree stay

With a stay at this Crabtree hotel, you'll be within half a mile (1 km) of Crabtree Valley Mall and 2 miles (3 km) of Laurel Hills Park. Shelley Lake Park and North Hills Shopping Center are also within 3 miles (5 km).

Business services

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, express check-out, and dry cleaning are also offered.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Dec 4 - Dec 5

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, bathtub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility/Hearing, bathtub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

La Quinta Inn & Suites by Wyndham Raleigh Crabtree ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Raleigh Crabtree

Everyone (3) Couples (4) Family (5)
5 out of 5
The young lady at the front seat was so friendly and efficient!

Posted by on Nov 3, 2022

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Comment from Hotel Management

Nov 6, 2022 by BF

Thank you for your review! We are glad that our front desk staff was attentive during your stay!

1 out of 5
First room had an odor, notified housekeeping. Left and came back and and the floor was sopping wet from the a/c leaking. Told the front desk and they gave me a new room. I had to move rooms, and the room I got was not clean, so I cleaned the dresser top myself. There was dried soda on it. The room next door had 3 dogs that barked all the time. The hallway was loud, the room door didn't close all the way and I could hear everything in hallway that was said. The housekeepers were loud in the hallway and woke me up. Will not ever stay there again.

Posted by on Sep 27, 2022

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Comment from Hotel Management

Oct 23, 2022 by BF

Thank you for taking the time to share your experience with us. We're deeply sorry this was not as expected. We're working diligently to make a difference by improving our product quality and our services. My sincere apologies again.

5 out of 5
Very clean, very friendly- wish there was more than coffee for breakfast

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 17, 2021 by DC

Thank you for your feedback. I am pleased to see that you enjoyed your stay. Thank you for being our guest and we hope to see you again soon.

3 out of 5
We have stayed here many times before. We have witnessed the deterioration of the hotel. Sad to see a hotel go.

Posted by , from Raleigh, NC on Sep 22, 2020

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Comment from Hotel Management

Sep 23, 2020 by DC

Thank you again for sharing your feedback.

2 out of 5
Got there too late and left to early to really know. There was a roach in my room.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by DC

Thank you for the feedback and I am truly sorry for any trouble we may have caused you. This is not what our guests should expect and this has been addressed. Thank you again for sharing.

5 out of 5
I've stayed in other La Quinta Inns but this has been the nicest by far. The property is nice and well decorated. Our room was incredibly spacious, considering how inexpensive it was. Everything was clean and neat. We enjoyed our stay and will return if we're ever in the area.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 18, 2019 by GM

Thanks for a great review

4 out of 5
It was clean and had nice comfortable beds. I was told there were no cots available at first and then told if one could be found it was a $10 fee that I was unaware of but one would be brought to my room if one could be found. One was promptly brought to my room. The amount of cots on hand should be known and available to all customers when asked. Overall good experience though.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 4, 2019 by GM

Thank you for your feedback

4 out of 5

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 27, 2019 by GM

Thank you for taking the time to review our property

5 out of 5
Staff was Phenomenal Staff was Phenomenal Staff was Phenomenal

Posted by on Mar 23, 2019

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Comment from Hotel Management

Mar 25, 2019 by DC

Outstanding and I will share with our Team!

5 out of 5
Autumn the young lady at the front desk was amazing. Super friendly and very helpful. Would love to see a better variety of coffee and condiments to go with it.

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 16, 2019 by Manager

Thank you for your review your feedback will be shared with our team.

About the La Quinta Inn & Suites by Wyndham Raleigh Crabtree

Location 2211 Summit Park Ln, Raleigh, NC 27612

Property Features

La Quinta Inn & Suites by Wyndham Raleigh Crabtree offers its guests a fitness center and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 675 square feet (63 square meters) and includes conference space. The business-friendly La Quinta Inn & Suites by Wyndham Raleigh Crabtree also features laundry facilities, dry cleaning/laundry services, and express check-out. Free self parking is available. This Raleigh hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • 675 sq ft of conference space
  • 63 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Raleigh Crabtree offers 130 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Raleigh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crabtree Raleigh
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  • La Quinta Inn & Suites by Wyndham Raleigh Crabtree Hotel Raleigh

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.