On the beach
You'll be steps from Paradise Plaza Shopping Center and a 5-minute walk from Nuevo Vallarta Beach. Nayar Vidanta Golf and Splash Water Park Vallarta are also within 3 miles (5 km).
This all-inclusive property features 5 restaurants, 3 outdoor pools, and an outdoor tennis court. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like buffet breakfast and valet parking.
Jul 15, 2022 by Laura Ramos | General Manager
Dear Imelda, firstly we would like to thank you for the praising review you shared following your recent visit to our Occidental Nuevo Vallarta hotel and are delighted to read that we were able to match your expectations. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. Also, we want to apologize for your experience at the Tokyo restaurant, because as you mentioned, we had a problem with the table, which disabled it for a moment, we apologize for the inconvenience caused, and that you couldn't enjoy the show. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards!
Jul 14, 2022 by Laura Ramos | General Manager
Dear Jose, we would like to thank you for choosing our Occidental hotel for your holidays in Nuevo Vallarta and for the review you shared with us, all of your kind words about your stay with us are great to hear. Moreover, your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. On the other hand, we regret the inconveniences about the restaurants line, we thank you for bringing them to our attention as we have taken them extremely seriously and have learned from them. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards!
Jul 14, 2022 by Laura Ramos | General Manager
Dear Graciela, thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Nuevo Vallarta. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. For that reason, we are concerned by your comments regarding restaurant reservations, and we are open to hearing more about it, don't hesitate to contact us to share your experience regarding your stay. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards.
May 5, 2022 by Laura Ramos | General Manager
Dear Juan, thank you for the time you took out of your day to share your comments regarding your recent stay in our Occidental Nuevo Vallarta hotel. We regret your disappointment for not being able to provide you with a king bed during your stay however we would like to take the opportunity to point out that all rooms are advertised as having twin beds on our website, nevertheless our housekeeping team will make the beds with double sheets joining the mattresses upon request. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards.
Mar 1, 2022 by Luis Avelar | General Manager
Dear Duane, Thank you for rating your recent visit to Occidental Nuevo Vallarta, we are delighted to know that you had a pleasant stay among us and that we were able to meet all your expectations. It was a pleasure to have you with us, we hope to see you soon.
Jan 31, 2022 by Luis Avelar | General Manager
Dear Hugo, First than all, let us thank you for your visit and for answering our survey, thank you for mentioning the areas that were to your liking. On other hand we assure you that we will take into consideration all your comments and suggestions regarding in order to improve the vacation experience. Again, we thank you for your comments and we look forward to serving you again in the future. Cordially,
Jan 14, 2022 by Luis Avelar | General Manager
Dear Lacey, First than all, let us thank you for your visit and for answering our survey, thank you for mentioning the areas that were to your liking. On other hand we assure you that we will take into consideration all your comments and suggestions regarding in the general service in order to improve the vacation experience. Again, we thank you for your comments and we look forward to serving you again in the future. Cordially,
Nov 13, 2021 by Luis Avelar | General Manager
Dear Gabriel, We appreciate you took some of your time to answer our survey about your experience in your recent visit to Occidental Nuevo Vallarta. Our commitment is and will be continuing to offer memorable experiences for our guests at each visit, and we are pretty please to know that we achieved our goal with you. Thank you for pointing out all the positive aspects you have found at the resort. It’s great to know that you truly enjoyed our resort, along with the good ambiance and facilities. We are more than ready to welcome you hoping you give us the pleasure of choosing us as your host to offer new and amazing experiences again. Cordially,
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Occidental Nuevo Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Occidental Nuevo Vallarta - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Spa services, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Occidental Nuevo Vallarta - All Inclusive. Self parking and valet parking are free. This 4-star Nuevo Vallarta property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with free minibar items and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7 AM to 11 AM.
Le Buffet - Onsite restaurant.
Los Olivos - Onsite restaurant. Open daily.
Mariachi - Onsite restaurant. Open daily.
Royal Level Restaurant - Onsite restaurant. Open daily.
Tokyo - Onsite restaurant. Open daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. On-site PCR COVID-19 testing is available for a MXN 1800 fee, and antigen/rapid COVID-19 testing is available for a MXN 500 fee. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).