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Fiesta Americana Puerto Vallarta All Inclusive & Spa

4-star property
Av. Francisco Medina Ascencio km 2.5, Puerto Vallarta, JAL 1-855-201-7819

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4.0 out of 5
Good!
See all 29 Travelocity Reviews

"The pool and waiters were very good but mostifthe fiid was not so good, it was not cooked enough and was not enough. " More

By a verified traveler on Fri 26 Mar 2021

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Hotel Description

4-star beachfront property near Cruise Ship Terminal

Beachside getaway

Your stay at this South Hotel Zone property places you within 3 miles (5 km) of Cruise Ship Terminal and Malecon. Playa de los Muertos and Bay of Banderas are also within 6 miles (10 km).

All-inclusive

A full-service spa, 7 restaurants, and an outdoor pool are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, balconies

The 291 guestrooms have flat-screen TVs with cable channels and offer free WiFi and balconies. Other amenities include 24-hour room service, minibars, and free local calls.

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$252* Per night/room Jun 20 - Jun 21

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Honeymoon Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fiesta Americana Puerto Vallarta All Inclusive & Spa ratings based on 29 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fiesta Americana Puerto Vallarta All Inclusive & Spa

Everyone (13) Couples (5) Family (8)
4 out of 5
The pool and waiters were very good but mostifthe fiid was not so good, it was not cooked enough and was not enough.

Posted by on Mar 26, 2021

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Comment from Hotel Management

Mar 26, 2021 by Angel Sanchez

Thank you!

4 out of 5

Posted by on Mar 18, 2021

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Comment from Hotel Management

Mar 29, 2021 by Angel Sanchez

Gracias!

2 out of 5
I want to give the most honest review possible. The Staff: the staff was fairly rude and did not seem happy to have us, i truly did not feel very welcomed. Other resorts I have visited, the staff was always so welcoming, not the case here. Anytime I asked for anything they seemed annoyed, the staff at the Italian restaurant was especially unfriendly. The only two staff members that really stood out to me were 1. Alfredo from the la Cevecharia restaurant and 2. Rafael from the Sonne (adult section), all of the Sonne staff were great, Rafael just really stood out to us. The food: We came here because we read that the food was great (for an all-inclusive resort, so we did not have high expectations at all), we were disappointed for the most part. The dinner choices are Mexican, Asian and Italian. Mexican was the best by far. The salsa they make for the table at the beginning of the meal is fantastic. Best salsa I have ever had. The food at the mexican restaurant was fine, I enjoyed the ench. The asian restaurant I personally thought was okay, my boyfriend and others we were with did not. The Italian restaurant was by far our least favorite. Breakfast buffet, this was pretty good, a lot of options, my group filled up on breakfast each day because the rest of the food was dissapointing. The tacos and food at the beach snack bar where Alfredo worked was awesome! We also had a different menu at the adult pool where the chicken wraps were good and french fries were very good :)

Posted by on Feb 24, 2021

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Comment from Hotel Management

Feb 25, 2021 by Angel Sanchez

Thank you, we are very surprise with your comment, hope you can come again to have a better experience, unfurtenelly you don´t write your name on the post.

5 out of 5
The staff were so friendly and service was too notch. The only place in the resort that I would not give a positive review is the staff at the Italian restaurant.

Posted by on Feb 16, 2021

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Comment from Hotel Management

Feb 17, 2021 by Angel Sanchez

Thank you so much!!

5 out of 5
all the staff were friendly, helpful and safe in regards to covid. the food was very good as well. i will go back for sure to this hotel

Posted by , from california on Oct 6, 2020

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Comment from Hotel Management

Oct 6, 2020 by Angel Sanchez

Thank you!!

5 out of 5
Very clean and staff very friendly. Rooms needed decor with color.

Posted by , from Oxnard, CA on Jun 22, 2020

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Comment from Hotel Management

Jul 2, 2020 by Angel Sanchez

Thank you for your feedback!

1 out of 5
The service was horrible until I started tipping in 20 us bills all of a sudden I was getting great service. Just because I am Mexican-American born in US with dark skin tone color you treated me differently that is disappointing. The staff kept insisting for two days that I attend one of their speeches to get free stuff “don’t you understand No means No” another incident we went to La Chivecheria one evening and arrived 25 min before closing and the man took our order and said they were about to close so he took our order then a lady came by and asked 10 min before closing what we ordered cause the order wasn’t put in just then we see a couple arrive and they took their order right away and they got their food before us again mind you they had just told us that we couldn’t get some of the food we had ordered because they were closing but you don’t tell the white couple the same thing you told us that just got there and served them before us. Another incident at breakfast I went up to the smoothie lady and asked for a strawberry and banana shake waited a while as she got something in her eye she said next thing you know a white man came up and asked for a strawberry and banana shake and she makes the shake hands it to him and then proceeds to make mine EXCUSE ME 😤 I WILL NEVER RETURN TO THIS RESORT

Posted by on Dec 28, 2019

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Comment from Hotel Management

Jan 1, 2020 by Angel Sanchez

We are very sorry to read that your holidays was not like you expected. We are going to talk with the staff and read your comment. Thank you!

3 out of 5
We had 3 rooms reserved (separate reservations). We arrived early and asked that our rooms be on the same floor. We were told to go enjoy the property & lunch and return in an hour or so and our rooms would be ready. When we returned, 2 of the rooms had been upgraded to the fiesta rewards level & the 3rd was 3 floors below. We told the clerk that this wasn’t acceptable and he said there weren’t any more rooms available on the fiesta rewards level. We asked for a manager and got a room on that level. When we arrived to the room, there was someone in it! We contacted the clerk & got another room on the same floor. We learned that we had to request maid service if we wanted it. It was not routinely done. The staff was friendly, the grounds are nice.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 4, 2019 by Angel Sanchez

I am very sorry that this visit did not go completely as expected. Your feedback is highly important to us.

5 out of 5
Chinese restaurant service very poor we have to look for the server to bring something

Posted by on Oct 30, 2019

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Comment from Hotel Management

Nov 2, 2019 by Angel Sanchez

Thank you for the feedback.

5 out of 5
I loved it. Very customer service oriented. I really felt pampered. Food was delicious.

Posted by on Oct 24, 2019

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Comment from Hotel Management

Oct 25, 2019 by Angel SAnchez

Thank you!

About the Fiesta Americana Puerto Vallarta All Inclusive & Spa

Location Av. Francisco Medina Ascencio km 2.5, Puerto Vallarta, JAL 48333

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Not included

  • Spa/beauty facilities and services

  • Spa/beauty facilities and services not included
  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Minibar (all beverages included)

Property Features

Fiesta Americana Puerto Vallarta All Inclusive & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Puerto Vallarta All Inclusive & Spa like a complimentary children's club and an outdoor pool. Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a fitness center, and a garden. Self parking is free. Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 291 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (7 km / 4.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Fiesta Americana Puerto Vallarta All Inclusive & Spa offers 291 accommodations with minibars and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.

El Mexicano - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only.

Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Chulavista - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

The Grill - This restaurant specializes in international cuisine and serves lunch only. Open daily.

La Cevicheria - This seafood restaurant specializes in seafood and serves lunch only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Volleyball on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Nakawe Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Sauna in spa
  • Steam room in spa
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Fiesta Americana Puerto Vallarta All Inclusive & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 15 per day (1-device limit, rates may vary)
  • Valet parking fee: MXN 77 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americana Fiesta Puerto Vallarta
  • Americana Puerto Vallarta
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  • Fiesta Puerto Vallarta
  • Puerto Vallarta Fiesta
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  • Fiesta Americana All Inclusive Hotel
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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.